Cool idea! Your CSS/layout needs some love though, it's broken in FF (works better in Chrome).
Shoot! I'll take a look right now! Thanks for letting us know.
Show HN: Cancel your Comcast in 5 minutes
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Re: Show HN: Cancel your Comcast in 5 minutes
#12I like this idea. Good job!! When will other services be added?
Re: Show HN: Cancel your Comcast in 5 minutes
#13I like this idea. Good job!! When will other services be added?
As fast as we can work out the logistics. Some of these are relatively easy.
"Parking permits" is easier than "tax registration" which is easier than "Chinese visa," but it also super depends on demand.
Re: Show HN: Cancel your Comcast in 5 minutes
#14Hey HN, I was moving to Thailand ~6 months ago and I had to cancel my Comcast. Cancelling took way too long and was surprisingly frustrating. From talking with other people it seemed like the cancellation process was really frustrating for other people too, so we made this. My partner Eli (HN username: EliPollak) and I really want your feedback more than anything. We’re planning to expand into fixing other processes…
How about landlord negotiations? When your landlord tries to raise your rent to above-market rates, it's a pain to look up what the fair rate is and then draft a competent counteroffer letter.
This sounds great. There's probably also a fair amount of forms that have to be filed with Tenant boards in various places.
Thanks!
Re: Show HN: Cancel your Comcast in 5 minutes
#15I actually just cancelled my Comcast account yesterday. The process was pain-free and easy, just told them "I'm moving in X days and do not need service at the new address."
Granted, it was true, but if you are having trouble cancelling for low-quality service or any other issue, you may have better luck using that reasoning.
Re: Show HN: Cancel your Comcast in 5 minutes
#16Great idea and nice execution. Suggestion: add SSL / HTTPS to your website if you're collecting all this sensitive stuff about me.
Re: Show HN: Cancel your Comcast in 5 minutes
#17All those legal services(wills, divorce, immigration, etc etc), of course, though I imagine they're already well picked over. Maybe you can partner?
Re: Show HN: Cancel your Comcast in 5 minutes
#18Really like the conversational approach. Nicely done!
It would be good to explain upfront how you actually do the cancelation, in this case sending a physical letter on my behalf. I had to fill out the form to get to that part.
Re: Show HN: Cancel your Comcast in 5 minutes
#19Love the idea, although I wondering how user data will be protected across all of these different workflows?
Re: Show HN: Cancel your Comcast in 5 minutes
#20How does this work legally, are you acting as an agent, proxy or other authorized representative of the customer, when interacting with the vendor?
On the topic of security: is the customer's identity information, e.g. authorization passcodes required by the vendor, deleted from your database after the transaction is complete? You may also want to add some details on encryption.