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Show HN: Cancel your Comcast in 5 minutes

airpaperinc.com

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Re: Show HN: Cancel your Comcast in 5 minutes

#2
Hey HN,

I was moving to Thailand ~6 months ago and I had to cancel my Comcast. Cancelling took way too long and was surprisingly frustrating. From talking with other people it seemed like the cancellation process was really frustrating for other people too, so we made this.

My partner Eli (HN username: EliPollak) and I really want your feedback more than anything. We’re planning to expand into fixing other processes that are really more painful than they need to be. We’re around to answer questions/chat and we’re also available by email at founders@airpaperinc.com.

Thanks!

Re: Show HN: Cancel your Comcast in 5 minutes

#3
Hi! Since I'm not from US I have no idea whether this idea is good or not, but here are a few points from your fix form. - no email validation / phone number, zipcode, comcast client# mask: Your user could easily mistype something without noticing

Re: Show HN: Cancel your Comcast in 5 minutes

#4

Hey HN, I was moving to Thailand ~6 months ago and I had to cancel my Comcast. Cancelling took way too long and was surprisingly frustrating. From talking with other people it seemed like the cancellation process was really frustrating for other people too, so we made this. My partner Eli (HN username: EliPollak) and I really want your feedback more than anything. We’re planning to expand into fixing other processes…

This is a great idea! Once you figure out a good model for making processes like this efficient it will probably be easy to apply it to all kinds of problems (as your splash page hints). Good luck with this project.

Re: Show HN: Cancel your Comcast in 5 minutes

#5

Hey HN, I was moving to Thailand ~6 months ago and I had to cancel my Comcast. Cancelling took way too long and was surprisingly frustrating. From talking with other people it seemed like the cancellation process was really frustrating for other people too, so we made this. My partner Eli (HN username: EliPollak) and I really want your feedback more than anything. We’re planning to expand into fixing other processes…

This is a great idea! Once you figure out a good model for making processes like this efficient it will probably be easy to apply it to all kinds of problems (as your splash page hints). Good luck with this project.

Thanks! We'd love feedback as to what processes are painful. Keep us in the back of your mind when you're filling out paperwork and send us an email if it feels especially tedious? :)

Re: Show HN: Cancel your Comcast in 5 minutes

#6
post #3

Hi! Since I'm not from US I have no idea whether this idea is good or not, but here are a few points from your fix form. - no email validation / phone number, zipcode, comcast client# mask: Your user could easily mistype something without noticing

That's a great point! Right now we're manually following up with users if there's any problem, but I'll add better form validation to our roadmap. Thanks!

Re: Show HN: Cancel your Comcast in 5 minutes

#7

Hey HN, I was moving to Thailand ~6 months ago and I had to cancel my Comcast. Cancelling took way too long and was surprisingly frustrating. From talking with other people it seemed like the cancellation process was really frustrating for other people too, so we made this. My partner Eli (HN username: EliPollak) and I really want your feedback more than anything. We’re planning to expand into fixing other processes…

How about landlord negotiations? When your landlord tries to raise your rent to above-market rates, it's a pain to look up what the fair rate is and then draft a competent counteroffer letter.

Re: Show HN: Cancel your Comcast in 5 minutes

#9
post #3

Hi! Since I'm not from US I have no idea whether this idea is good or not, but here are a few points from your fix form. - no email validation / phone number, zipcode, comcast client# mask: Your user could easily mistype something without noticing

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