It seems like they need a much better solution somewhere in the mid-tier--Vercel is great to get started on projects, but if you basically need to go from small project to 5 figure bill without much in between, it hardly seems to make sense to use for a project that is going to scale.
Ask HN: Why is Vercel so expensive?
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#6Higher usage can be purchased separately from Enterprise, not as cheap as the initial plan, but far from 5-figures: https://vercel.com/docs/limits/overview#additional-resources
So really we're mostly talking about SLAs. I think "we absolutely need an SLA" seems a decent way to differentiate between small businesses and enterprise businesses.
Re: Ask HN: Why is Vercel so expensive?
#7Re: Ask HN: Why is Vercel so expensive?
#8But for large companies making millions or billions it’s a convenience that saves engineering costs.
Re: Ask HN: Why is Vercel so expensive?
#9I don't know about Vercel explicitly, but enterprise plans are usually more than just larger quotas. You get access to solutions engineers that will help you solve problems. You get higher uptime guarantees. You get SLAs like 24 or 48 hours for bug fixes that impact you. You get access to a phone support line where someone picks up immediately. Lots of stuff that reduces risk for your business and your customers. As…
The other dilemma for them seems to be in capturing true enterprise customers...if you have those resources, you might just decide to build out your own dev ops/infra team instead of paying big markups on AWS/Cloudflare bills.
Re: Ask HN: Why is Vercel so expensive?
#10I don't know about Vercel explicitly, but enterprise plans are usually more than just larger quotas. You get access to solutions engineers that will help you solve problems. You get higher uptime guarantees. You get SLAs like 24 or 48 hours for bug fixes that impact you. You get access to a phone support line where someone picks up immediately. Lots of stuff that reduces risk for your business and your customers. As…
I guess I should rephrase, a true enterprise plan may make sense to cost that much. I think the gap for Vercel seems to be in the in-between stage. They have plans that are super cheap or free for small hobby projects, and the expensive enterprise plan. Not much in between for when you're growing. The other dilemma for them seems to be in capturing true enterprise customers...if you have those resources, you might ju…
I think your second point is debatable. We used to spend something like $50-100k a year on Heroku which is technically way overpriced, but hiring even a single devops person to move us to AWS would have been much more expensive and introduced all sorts of risk. I think a medium sized company is fine paying $100-300k to something like Heroku as long as the offerings are fitting the architectural needs. And Heroku is AWS so you can always use some AWS services alongside your Heroku stuff.