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In 2020 I had posted the same question (https://news.ycombinator.com/item?id=25069693).
Now the world has quite changed in a little over two years and I would be curious to know if the "biggest problem" trends also changed.
This is the very simple (and purposely broad) question:
What is your biggest problem right now?Try to tell Google, Verizon, Microsoft, American Express, et cetera, that there's something wrong with their servers, or some security issue with their site, whatever, and you'll either not be talking with real humans (Google) or you'll be trying to explain email servers to first level phone support who think that if it works for some people, then the problem has to be elsewhere.
The same goes for companies that have no way for humans to contact them yet have, for instance, old people who need to use them. They ignore ADA requirements for TTD contacts. They have no way to skip their automated phone systems or voice activated systems. They have outsourced people who know nothing about the companies' products and no way to escalate anything. These problems are getting worse over time.
There are only a few ways I might get lucky:
- somebody uploads my mind into a computer
- somebody cures aging
- somebody cures sleep (extra 30% of each day would be nice)
- I decide that ~15,000 days is good enough
My biggest problem is that I've probably got ~15,000 days of life remaining. There are only a few ways I might get lucky: - somebody uploads my mind into a computer - somebody cures aging - somebody cures sleep (extra 30% of each day would be nice) - I decide that ~15,000 days is good enough
My biggest problem is that I've probably got ~15,000 days of life remaining. There are only a few ways I might get lucky: - somebody uploads my mind into a computer - somebody cures aging - somebody cures sleep (extra 30% of each day would be nice) - I decide that ~15,000 days is good enough
If your biggest problem is that you will die in 41 years, you must live an incredibly easy life.
Pain and exorbitant medical bills will probably make my death feel small one day. I'll try to enjoy my easy life while I have it :)
But I'd like to achieve something special in my life. Have some sense of fulfillment. Be it professionally or towards the local community, etc.
Want to learn too many things. All right now.
It's so bad it’s almost always crippling.
My biggest problem is that I've probably got ~15,000 days of life remaining. There are only a few ways I might get lucky: - somebody uploads my mind into a computer - somebody cures aging - somebody cures sleep (extra 30% of each day would be nice) - I decide that ~15,000 days is good enough
So I rest content and confident that most of it will remain lucid dreams for the foreseeable future thanks to the intricate complexities of biochemistry.
Don't get me wrong, I appreciate our general age rising due to improved nutrition and medicine, but I deeply believe we only have the chance to feel truly alive and get ahead because we know we are going to die one day.
Obligatory Steve Jobs quote:
> Remembering that I’ll be dead soon is the most important tool I’ve ever encountered to help me make the big choices in life.
> Because almost everything — all external expectations, all pride, all fear of embarrassment or failure — these things just fall away in the face of death, leaving only what is truly important.
> Remembering that you are going to die is the best way I know to avoid the trap of thinking you have something to lose. You are already naked. There is no reason not to follow your heart.
Communicating with any large company. Try to tell Google, Verizon, Microsoft, American Express, et cetera, that there's something wrong with their servers, or some security issue with their site, whatever, and you'll either not be talking with real humans (Google) or you'll be trying to explain email servers to first level phone support who think that if it works for some people, then the problem has to be elsewhere.…
On a daily basis, my team (which consists of 2 people only, on a good day) deals with hundreds of partners facing dozens of different issues. We are only trained to deal with maybe 3% of the issues we receive -- the rest, we must redirect to other dozens of internal departments, or escalate to other teams.
The problem is: I (and my colleague) have zero idea who is the correct team to re-direct to/escalate most of the time. This is not because we don't want to know, but because most of the time even our leaders and their leaders have no idea who is the right person to deal with those problems.
The company is so big (and not properly organized) that some issues their business partners' face go almost 2 months without a solution, with endless email threads of one team pinging the other...
It is bad for the costumer/supplier, and also for the employees, who have been alienated of their job and are left to "none's devices" to do their job.