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Ask HN: What's your opinion on notifications in general?

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Ask HN: What's your opinion on notifications in general?

#1
I am developing a community application that is engagement driven. I've always shied away from implementing notifications to not bother users. However I keep a passive activity stream for users to check for any engagements on their post and that is it. No notification bubbles or even emails.

I noticed HN doesn't have a notification. I got into the habit of checking for activity by clicking `threads` too. I'm expecting to do the same on my application, but not sure if people will be able to get it.

What do you think about this?

Re: Ask HN: What's your opinion on notifications in general?

#2
I prefer systems that default to few/no notifications but let me opt-in to things I specifically choose to be important. E.g. my messengers typically are set to show no notifications, with some important channels giving silent ones and very few people or channels allowed to disturb me.

Re: Ask HN: What's your opinion on notifications in general?

#4
I don't have notification enabled for most apps, we can say all apps.

If I see a notification from an app, I clear it and then turn off notifications from the system settings for that. Android doesn't give an option to do it on device level for all apps.

if you can make do without notifications, I would recommend not integrating notifications.

Re: Ask HN: What's your opinion on notifications in general?

#6
I think that's a good idea and user friendly.

In short my opinion on app notifications is that they need to be killed with fire. Then burned again just to be certain.

The only notifications I have enabled are the ones where timely information is important, e.g. gate changes for flights. Anything else gets shut off because it just NEVER is interesting and only succeeds in interrupting me. Call it the worst aspect of the attention economy.

If your app would ever interrupt me for anything that is not absolutely important, it would get uninstalled faster than I can swipe away the notification.

But well, I might not be your target audience (most probably am not actually)

Re: Ask HN: What's your opinion on notifications in general?

#7
I've always been a bit bewildered by notifications. I've had so many websites encourage me to sign up -- appealing to my fear that someone, somewhere, might write a blog post and I wouldn't know it right away.

I couldn't find any way to turn off all notifications on my MacBook, but I noticed you can set a "Do Not Disturb" time. I set it for 10:00 pm until 9:59 pm the following day, daily.

All this said, I am very much not the typical user.

Re: Ask HN: What's your opinion on notifications in general?

#8
post #5

Do you want something good or do you want engagement? That will tell you if you want to push notifications to your users. Although asking on HN is a little weird. Everyone here at least tolerates not having notifications.

My thoughts exactly. I have notifications disabled for everything aside from personal communication from my contacts. I bet a lot of HN users are the same. Don't listen to HN users preferences unless we are your target audience.

Most people seem to be tolerant of notifications. I also suspect most people do not know how to prevent receiving notifications. In public (for example, on the train) I see people receiving many notifications, checking most of them, and manually dismissing the rest.

To build engagement you will want to notify people. However, there is a fine line between a tolerable amount of notifications and an annoying amount of notifications. I would suggest:

1. Make your users feel like the notifications are always a result of their own choice. For example, a notification for something they chose to follow is likely to be tolerated. A notification for something they did not choose to follow will be more likely to be seen as annoying notification spam.

2. Make it really easy for a user to stop notifications in a fine-grained way, or to receive them less frequently. Ideally, they could do this directly after clicking-through the notification (or on the notification itself, if possible). This gives users a way to keep your service from breaching their tolerance threshold, and may therefore prevent them from leaving your service altogether.

Re: Ask HN: What's your opinion on notifications in general?

#9
Do you mean in-app or push? I'd say in-app really depends on the application. As long as they're using it that's great.

But giving up push (or emails and so forth) is much tougher. It's pretty powerful to have the ability to remind people of your app when they stop using it. If you need growth and engagement that's a very powerful tool to have.

Re: Ask HN: What's your opinion on notifications in general?

#10

I think that's a good idea and user friendly. In short my opinion on app notifications is that they need to be killed with fire. Then burned again just to be certain. The only notifications I have enabled are the ones where timely information is important, e.g. gate changes for flights. Anything else gets shut off because it just NEVER is interesting and only succeeds in interrupting me. Call it the worst aspect of t…

I am someone like you as well. I hate notifications. The only thing I like to be notified is calendar + clock. And slack at work! I periodically check my email and I rarely need to be notified anything.

My target audience is mostly the average joe internet user. What I found is that the ones who contribute quality content sometimes return back to their post to check for comments and respond. But most of the time it's unattended comments. So I am still experimenting.

It's highly likely that they have been conditioned on all platforms and expecting the same here too. A weekly digest type of email is something I am considering. Not to grab their attention, but to nudge them about the existence of unattended comments.

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