Is it legal to record identified sessions, and then playback internally for marketing or sales purposes without recording form inputs but only the way user scrolls?
Ask HN: How legal is recording sessions?
1–5 of 5 posts
Re: Ask HN: How legal is recording sessions?
#2Consult an attorney.
Re: Ask HN: How legal is recording sessions?
#3"Ask your lawyer if taking legal advice from random strangers on the Internet is right for you."
Re: Ask HN: How legal is recording sessions?
#4Seems to be legal because HotJar, FullStory, etc offer it as a service. Maybe ask their customer service.
Re: Ask HN: How legal is recording sessions?
#5Seems to be legal because HotJar, FullStory, etc offer it as a service. Maybe ask their customer service.
they claim they do unidentified, what if the session is identified ?