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Ask HN: Best Embeddable Feedback Collection Web App?

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Re: Ask HN: Best Embeddable Feedback Collection Web App?

#2
We built something in-house (Rails), and have been thinking about spinning it out into a minimalist feedback app. I'd be happy to share the code with you if you give me feedback on it. charlie@monotask.com

Regarding currently-available services, I've also used KISSInsights and Olark. Both are useful, and are ready to go right now. I'd check them out, but recognize that they have a fairly specific focus (not a bad thing; just might not work for you). KISSInsights is like a really minimal survey. It's really great for that. I believe they have an option where users can give you open-ended feedback, but I don't know if that's in the free account. Worth checking out. Olark is good, too, but I've found it's only useful for synchronous interactions. If I don't actively engage with people on it, it doesn't yield any substantive feedback.

All that being said, check them out.

Re: Ask HN: Best Embeddable Feedback Collection Web App?

#5

You might take a look at Kiss Insights. Theirs is a very simple, elegant embedded solution to on page surveys. http://www.kissinsights.com/ Also, I believe Monyta does a similar service to Get Satisfaction, but their site seems to be down right now.

Interesting.

As I explore, prompting seems > open ended for feedback. Thanks for the suggestion.