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Does anyone have experience or tips on how to deal with this situation?
Thanks!
You can then talk with a lawyer to file a trademark dispute if you have a registered trademark along with a DMCA complaint if they have copied your information.
The first and fastest thing you can do is report the site using your browser so it can be blocked (Chrome or Firefox is the best since it goes to the same list and Microsoft will also pick it up). After you have done this, report it to US-CERT - https://www.us-cert.gov/report and the FBI - https://www.fbi.gov/tips . For the registrar, did you also report it using their abuse email account and the IP/Datacenter operat…
I don't think ICANN deals with malware, but we'll contact the registry. We've also considered DMCA, but we think it would be a very temporary solution.
The first and fastest thing you can do is report the site using your browser so it can be blocked (Chrome or Firefox is the best since it goes to the same list and Microsoft will also pick it up). After you have done this, report it to US-CERT - https://www.us-cert.gov/report and the FBI - https://www.fbi.gov/tips . For the registrar, did you also report it using their abuse email account and the IP/Datacenter operat…
Thanks for the US-CERT/FBI links, we'll report to them. We've reported the site through Google's safe browsing form and the registrar and host abuse addresses. Both registrar and host replied saying they found no malware on the site, despite us submitting analysis on it. I don't think ICANN deals with malware, but we'll contact the registry. We've also considered DMCA, but we think it would be a very temporary soluti…
If it is targeted then you will have a bigger problem getting this resolved and law enforcement agencies would have to take over the investigation as it would be out of the scope of most to properly review this.
Earlier quoted context omitted.
Thanks for the US-CERT/FBI links, we'll report to them. We've reported the site through Google's safe browsing form and the registrar and host abuse addresses. Both registrar and host replied saying they found no malware on the site, despite us submitting analysis on it. I don't think ICANN deals with malware, but we'll contact the registry. We've also considered DMCA, but we think it would be a very temporary soluti…
You would need to take screenshots and links to the malware, you may also have to send the links to VirusTotal - https://www.virustotal.com/#/home/upload URL submission. If it is targeted then you will have a bigger problem getting this resolved and law enforcement agencies would have to take over the investigation as it would be out of the scope of most to properly review this.