Ask HN: How do you track issues, todos, features?

For the past few months building our app, we’ve used BugHerd for three main purposes:

1. Tracking issues

2. Posting to-do items

3. Noting new features

BugHerd is great for client websites, but we feel like it’s not quite right for a more long-term build.

Specifically, our lists get so long (we have a few hundred items in the Backlog) that it becomes difficult to find certain issues. Plus, organizing them isn’t that smooth.

I know some use Jira for this sort of thing, but it feels pretty old-fashioned. And, I know there are many other products, but researching all of them seems daunting.

So, I’m going to cheat, and ask: What do you use? Why? Do you like it?

I concur with dangrossman, you need to think through your process & systems.

I'm actually working on a new start-up to try to take a stab at this problem. Would love to get some beta users, if any of you are interested: http://hellofocus.com/

I use Things for my todo list. Been using it for years and once you get the flow down it's amazing.

I would recommend Jira - get the GreenHopper plugin to make it less "old-fashioned", but it's the right tool for the job. You can customize it if you want to go down that rabbit hole, but the built-in workflows should get you started. Projects, epics and tags should solve the problem of finding issues. Set each client as a project, or more likely as an epic so you can have one view for your developers / designers that splits by client.

Currently using Pivotal Tracker after coming from a Jira shop, and it's awful. Others seem to like it, but it's too simplistic for my taste. Even something as simple as "A blocks B" isn't possible, and seems to be by design.