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Ask HN: How can Netflix and Amazon Prime be this bad at recommending content?

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Re: Ask HN: How can Netflix and Amazon Prime be this bad at recommending content?

#91
I have thought for years Netflix (for me, at least) would benefit massively from a "never show me this show again" button.

I continually see the same bunch of shows when browsing that I will never, ever watch. They take up space and add to cognitive load and ultimately just annoy me each time I see them in the list.

I'm sure this weighting would also be very useful from an algorithmic recommendations view as well.

Re: Ask HN: How can Netflix and Amazon Prime be this bad at recommending content?

#92
Recommendation algorithms maximize the time you stay and interact with the platform. As long as you stay on the platform and consume content its working.

Its a bit the same as dating algorithms. If the algorithm was to good there would be no paying users of the service.

Re: Ask HN: How can Netflix and Amazon Prime be this bad at recommending content?

#93
Human beings cannot make good recommendations most of the time. What makes you think an algorithm can?

My major problem with almost all recommendation engines and add-ons is that most of the time I want a recommendation that is orthogonal to the last thing I watched.

If I just watched a Japanese yakuza crime thriller I don't want you to recommend another Japanese yakuza crime thriller. Give me something as good as what I just watched but different. But that's me. Many people just want to watch Hallmark Christmas romances until their heads explode.

That's probably why I still use Criticker. Because it gives you one choice across multiple genres.

https://www.criticker.com/

Re: Ask HN: How can Netflix and Amazon Prime be this bad at recommending content?

#94

Maybe recommendations are harder than we think because our tastes are too arbitrary and unpredictable. Maybe overlapping with someone else's tastes actually predicts nothing about whether there are any more places we will overlap, so it's not the simple data processing problem that we wish it to be. I've tried all sorts of "people who liked X also enjoyed Y" book and movie lists and it never seems any better than a g…

Belgium Canvas has several superb movies and series, every week, year-in year-out. Humans select them, not software. Selecting movies/shows is a profession and I’m positive that many people can learn it.

When I meet people with seemingly the same taste, usually we exchange our trophies, eg my latest

  This is going to hurt (series) - 2022 - UK
  En man som heter Ove - 2015 - Sweden
  All That Breathes - 2022 - India
  Jeanne Dielman, 23, quai du Commerce, 1080 Bruxelles - 1975 - Belgium

Re: Ask HN: How can Netflix and Amazon Prime be this bad at recommending content?

#95
For Netflix's DVD service, pre-streaming, their recommendation system was awesome. You know, the one where they had the contests and paid $1M to any group that could do better by some percentage?

IMO, they don't use anything like that now for streaming. It's as others have said: this is what we want you to watch, not what you necessarily will like.

Re: Ask HN: How can Netflix and Amazon Prime be this bad at recommending content?

#96

As someone that has worked within one of these orgs, it's because the recommendation system has been captured by contract negotiations and forced merchandising. You are not seeing things they think you would like. You are seeing the things they want you to watch.

everything old is new again https://en.wikipedia.org/wiki/Payola

Re: Ask HN: How can Netflix and Amazon Prime be this bad at recommending content?

#97

Maybe recommendations are harder than we think because our tastes are too arbitrary and unpredictable. Maybe overlapping with someone else's tastes actually predicts nothing about whether there are any more places we will overlap, so it's not the simple data processing problem that we wish it to be. I've tried all sorts of "people who liked X also enjoyed Y" book and movie lists and it never seems any better than a g…

Belgium Canvas has several superb movies and series, every week , year-in year-out. Humans select them, not software. Selecting movies/shows is a profession and I’m positive that many people can learn it. When I meet people with seemingly the same taste, usually we exchange our trophies, eg my latest This is going to hurt (series) - 2022 - UK En man som heter Ove - 2015 - Sweden All That Breathes - 2022 - India Jeann…

Your shows all seem to have a 7.5+ IMDB rating which means pretty much everyone should probably give them a chance if they like the genre/synopsis. (I certainly will, thanks.)

The idea of a recommendation engine in these comments is generally a holy grail that can predict shows you will like personally that aren't necessarily well-rated by other people. Shows that don't simply show up in the platform's "critically acclaimed" section.

Though your post is a good example of why word of mouth recommendations are important. Netflix could have the best recommendation system in the world yet it cannot recommend any of the great shows it doesn't have to show you.

Re: Ask HN: How can Netflix and Amazon Prime be this bad at recommending content?

#98
post #3

Totally agree, that's why I gave up on it myself and created an aggregator. https://tomatotree.tv

This looks good but the anime genre doesn't bring up much. That said, not a lot of reviews of anime are on rotten tomato either.

For example, The Great Pretender is at 100% from critics but doesn't show up at all here.

Re: Ask HN: How can Netflix and Amazon Prime be this bad at recommending content?

#99

If you spent 20 mins looking, it's not their recommendation system that's failing. It's that you don't like their content (or how their content is portrayed). The recommendation system is the thing that shows you stuff without you needing to browse for 20 mins.

Also paradox of choice / overchoice phenomena, where the more options you have, the less you feel satisfied with any of them.

Yeah, the problem isn't new at all.

It was much easier to choose a film to watch in the cinema (about 5 options) than to choose a film from the video store (500 options).

Re: Ask HN: How can Netflix and Amazon Prime be this bad at recommending content?

#100
Yeah. I especially find it interesting when Netflix says something you couldn't pay me to watch is a 92% match with my profile (or however they phrase it).

But part of the problem the algorithm has is that content is of very uneven quality. I look at very recent things that, a few years ago, I would have wanted to see, and scroll on by. The first Avengers movie? Kind of rushed but acceptable. Thor Love and Thunder? Garbage. (Not Netflix examples, just examples)

We want to see new content but have learned from recent experience that it's not worth the trouble. The algorithm simply can't understand that.

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