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Ask HN: How do I start my own consulting firm?

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Re: Ask HN: How do I start my own consulting firm?

#81

I built and sold (acquihired) a small successful security consultancy from 2011-2014. My experience is seen through the lens of security consulting. I should really write all this down in a longer form but heres the important take aways in my experience and my answer to some of the questions listed. 1) Your tech skills matter less than you think they do. Customers want good work of course but they also need a reliabl…

I would love the opportunity to chat with you. Could you spare me an email or two?

Re: Ask HN: How do I start my own consulting firm?

#82

I just founded Elastic Byte (shameless plug https://elasticbyte.net ) which is a DevOps-as-a-service and infrastructure consulting startup. The biggest challenge in starting a consulting business is indeed building relationships and selling. It is very different than running my other company a traditional web SaaS. I'm spending lots of time in CRM (managing inbound leads), communication with leads, and setting up pho…

I have a TINY consultancy. I have a gig based set up. I am in NYC and there is a LOT of work here. I can't promise anything but maybe we should talk. I have maybe 3-4 clients who are growing and keep asking me about moving to AWS / DO manage infrastructure , etc...

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Re: Ask HN: How do I start my own consulting firm?

#83

Earlier quoted context omitted.

That's why my suggestion to these guys is to save every penny at their current job so they can skip to a product business. Forget the sales, soft skills, and making products for other people that will never truly appreciate the craftsmanship that went into it. Just stick to your guns and create the situation where you can just work on your own product. If you guys are kicking ass at your current firm, you should be b…

This is bad advice, imo. If they start a consulting business there's a much more stable path to revenue from day 0, if they follow your advice they'll spend all their savings and possibly be in the reeds for ages. All the while they'll still need the sales/bd talent.

It's hard to call advice blanket good / bad when the decision is heavily dependent on an individual's end goal combined with their tolerance for risk and uncertainty. Different people need different advice.

Re: Ask HN: How do I start my own consulting firm?

#85
post #69

Did this before (Matasano). Doing it now (Latacora). Answers: - The two most important words in your business plan are "segmentation" and "qualification". While being open to lots of different kinds of projects, try to pick 1 or 2 kinds of projects that you can standardize and package. It's easier to succeed selling a couple things well than it is to succeed selling everything just adequately. - Pick a kind of custom…

Can you elaborate on these two bits?

> It should feel producty, and the way in which you turn your team into a product should communicate something interesting about your worldview.

> Bill weekly, or at worst daily. Never bill hourly.

Do you mean bill hourly but only working in full-day blocks? Or that your clients agree to pay you on a daily / weekly rate without a number of hours defined. This seems like a tough proposition for businesses to accept.

(The thoughts from your experience are super helpful.)

Re: Ask HN: How do I start my own consulting firm?

#86

I built and sold (acquihired) a small successful security consultancy from 2011-2014. My experience is seen through the lens of security consulting. I should really write all this down in a longer form but heres the important take aways in my experience and my answer to some of the questions listed. 1) Your tech skills matter less than you think they do. Customers want good work of course but they also need a reliabl…

I would love the opportunity to chat with you. Could you spare me an email or two?

Sure. First name dot last name at gmail

Re: Ask HN: How do I start my own consulting firm?

#87
post #69

Did this before (Matasano). Doing it now (Latacora). Answers: - The two most important words in your business plan are "segmentation" and "qualification". While being open to lots of different kinds of projects, try to pick 1 or 2 kinds of projects that you can standardize and package. It's easier to succeed selling a couple things well than it is to succeed selling everything just adequately. - Pick a kind of custom…

If you take nothing else from this, just take the bonus advice, which Thomas and Patrick have been flogging here for years. It really is just true.

If you bill hourly, people will attempt to attain an intimate knowledge of the comings and goings of what you do in order to get more out of you for less money, and this will be irritating, and they will also demand that you produce itemised invoices, which will, in itself, be time-consuming and even more irritating. Tell them that your minimum billable unit of time to complete a task (any task) is a day - tell them that it's a resourcing requirement, or just tell them nothing (if you're not brave, then half a day just about works too - but nothing more granular than that, ever).

If you're working with any decently sized kind of enterprise, almost any reasonable rate you can imagine will be absolutely fine - worrying about $800 vs $1000 vs $1200 per day is utterly pointless; pick the highest number you dare and if they want to work with you it will be fine, and if they didn't want to work with you, the rate wasn't the problem anyway. I once charged a client ~$15,000 for a week's work, because they needed it in a hurry; I thought I was being outrageous (because the work was very easy and very repetitive), but they went for it. Later they accidentally sent me the pitch deck they had sent to their client, which included their costs, and I found they were charging ~$25,000 for the technical side of a $90,000 project - they made $10,000 on the bit my consultancy did, and a hell of a lot more on the rest. So yeah, raise your rates.

Re: Ask HN: How do I start my own consulting firm?

#90

Here are some things to consider about consulting: Sales/Selling is the last thing on your list and salesperson is only a maybe. Reverse all of your priorities because selling and relationships are the most difficult things to master for a consulting company and you will die without those skills. In consulting, tech talent To give you an example of this I once worked with a consultant who was a technical rock star, a…

There's really good advice on here. One of the ones that sticks out is soft skills & sales, which is just as important in consulting as the technical prowess. I would say it's somewhere between 50-80% technical chops, and 20-50% soft/selling skills depending on the client.

I think that's a big distinction that hasn't been made. If your client is another developer or CTO that deeply understands the subject matter, then the technical skills are definitely more important. If you're dealing with a CEO or CMO or business owner that's not technical, be prepared to really explain the whole story and present value from start to finish. There's benefits to both, as the CTO may be able to negotiate down your rate if they know where to cut out segments of the project or give that work to cheaper labor. The CEO/CMO side will take more work to help them understand the project, but will defer to you on scope. Again, this is generalizing, but less so than some other comments that treat ever client as the same persona.

One thing to definitely consider is to have one or more people on your team that is or has good experience being client facing. Whether as an account manager at an agency, a client-facing designer/developer, someone who has been there and helped guide and manage expectations for 5-10+ clients at once. That's a skill that's required, or else you're starting from square one and will have a lot of learning to do on the job.

My thoughts on your questions:

- Willing to find projects for a small team (2-4 members) of developers/designers should I look for larger projects in a different way?

A: I think the answer here is that some companies want to find a solo consultant, some want a small nimble team like yours, and some want a full-featured agency. I've realized this myself that there are different clients that want different things, so you should just understand what you are and what your value prop is and know that you'll be the perfect size/fit for some clients, but too small or too big for others.

- How do I identify that a company might be in need of a team like ours? I don’t want to spam everybody trying to catch a project.

A: You can go the data route and find companies that just raised a round of funding if you're going the startup route, or get a list of 50-100 dream companies you want to work with and monitor their job listings, not necessarily to apply yourself (you can sometimes) but to gauge how fast they're growing and what gaps in talent they're missing at their company.

- Should I prioritize our online sales channels over local ones?

A: Like others mentioned, referrals and networking is helpful but it's not all or nothing. If you're not that type, many others have received great leads by publishing really good content (blog posts, webinars, slide decks, guides, etc) and getting leads in the funnel that way. Paid ads (display, PPC, FB) can work for top of funnel leads but not often for bottom of funnel (closing the sale) so adjust appropriately.

- Should I partner up with firms like ours? Contact them and show our offer so that they could be interested in subcontracting with us?

A: That's definitely a good way to start. One universal note is that it's likely that a firm will pay you 50% of the rate they bill the end client for. So keep in mind that if you find the client yourself you get 100% of your rate, if you subcontract you most often get 50% of it. Not a hard and fast rule, but fairly common.

- Should we have mentors/coaches?

A: Can't comment on this as I haven't gone too deep into this, but many, many people highly recommend it.

- Should I hire a salesperson to look for projects?

A: Can't comment much on this but it depends on your own teams capabilities/stage/style, etc.

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