I think retail can be improved, and even small improvements can have large impacts because of the sheer size of the market: US retail sales are in the $5 trillion range yearly, mostly in brick and mortar. Specific problems: 1. Why is brick and mortar still so popular, and can any pain points with e-commerce be fixed? 2. E-commerce doesn't work well on cheap items where shipping cost is prohibitive. Different companie…
One thing I much prefer B&M shopping for is clothing. Sizing is so wildly variable across brands, and clothing such a tactile thing, that I cannot completely get away from physical storefronts.