71–80 of 83 posts
Stop using providers which charge a ridiculous price for bandwidth (like AWS). There are many excellent alternatives where a TB costs only a few dollars/euros.
like?
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You can prepay on Digital Ocean.
That isn't what their FAQ claims: > Can I pay in advance? > We do not currently accept pre-payment, but you can add additional credit to your account at anytime by sending in a PayPal payment. https://www.digitalocean.com/help/pricing-and-billing/
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People that rent a $15/year VPS use it to run an IRC bouncer or a small web log, something you don't need to know a whole lot of sysadmin stuff for. They just need a machine that's always on. It's hardly worth hiring a sysadmin for (I find that suggestion laughable, to be frank). Managed hosting doesn't allow you to do much else besides hosting a website in PHP, which is not enough for plenty of use-cases, including…
> $15/year VPS Do tell, where do I get one of those? Cheapest I know of is $60 ($5 a month).
1. Report the incident to the police. Right now. 2. Report it to the VPS provider. Explain that you've reported it to the police. Ask for their cooperation in investigating the problem. You do not have to pay. If they try to force you to pay, depending on your country, you'll probably end up in small claims court where you'll find judges are very reasonable people who usually side with the little guy. (IANAL)
MAKE SURE you file a police report , and are diligent in recording and logging everything and have a long paper trail. Including ALL customer support interaction , police logs, diary , journal, etc. Judges will show favor if you have a paper trail.
Post the link when you do and I'll be sure to comment on it (I'm somewhat very-active at WHT)
Have you talked to your VPS provider? They should be able to cut you a break; after all, that 40TB of traffic cost them only a small fraction of what they're charging you, so if they're reasonable you should at least be able to get them to reduce the charges to their actual cost. You might also offer to suggest writing up a post mortem for them, that they can provide to their customers as a lesson/tutorial on how to…
In my opinion, it is negligence to an extent that OP should not have to pay for this, and he should find a new VPS provider.
I've been in the exact same situation with AWS ( http://cl.ly/SHOu ). It was a nerve recking couple of days but I contacted AWS support and they were extremely good. They helped me secure my machine and then cancelled the 1.4K payment they were going to take from my account. In all the whole process took 2.5 weeks and I only had to pay $15 for the I/O requests. The best thing I can recommend is to talk to your host a…
In aws, you can set up billing alerts, so they will email you if you go over X per month. It's a good idea to set that up, so at least you'll be alerted as soon as possible if you get hacked.
Incidentally, since many HNers probably come at this from a mental model of "Anything which appears on an invoice is non-negotiable and simply must be paid": a B2B service provider which collects payment after services are rendered is knowingly taking on credit risk and has already priced non-collectability of some accounts into their services. You may be overestimating how much drama is required for someone at their…
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In aws, you can set up billing alerts, so they will email you if you go over X per month. It's a good idea to set that up, so at least you'll be alerted as soon as possible if you get hacked.
Hacked account => billing alarms get turned off. So you won't find out.