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Ask HN: How to deal with constant interruptions at work (with ADHD)

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Re: Ask HN: How to deal with constant interruptions at work (with ADHD)

#71
post #26

I'm autistic, and quickly become very frustrated by distracting sounds and unexpected or unproductive interruptions. Unfortunately, this is a "me" problem, and I've found that I'm the only one interested in solving it. After years of carefully managing/challenging expectations of me, here's what my work situation looks like today. - I work 100% remotely. If I go into the office, I will only be interrupted constantly,…

Working with these criteria sounds a bit like the experience of working with some outsourcing firms. This can work, but there’s a big upfront burden on whatever PM interfaces with the person/people who work this way. I’m curious if you have seen how the companies you work for handle any of the following problems I’ve seen come with this working style: - PM breaks down tasks with such granularity that it’s like they’r…

> PM breaks down tasks with such granularity that it’s like they’re programming the people doing the work. They learn a programming language through a bootcamp and start doing some tickets themselves, and now you have a key product person who is likely to leave for a developer job.

I haven't run into this scenario, but I have encountered project managers who want to read the code and advise on that level, which I don't think is very productive at all.

Unfortunately, in my experience, managers like this need to see for themselves how much time and energy is wasted trying to be this hands-on, as opposed to deferring to the developers.

> PM gets burnt out from dealing with behavior that would be considered extremely impolite on a regular basis.

I've had this happen with multiple project managers. My understanding is that working with people, including dealing with seemingly impolite behavior, is a part of any management role. This is precisely why I'm not interested in management — I'd be terrible at it.

It should also be noted that I've experienced my own feelings of burnout as a result of dealing with the behavior of managers as well, and whether I find such behaviors to be impolite or not, the only control I have is with how I respond to them. I choose to do so in ways that allow me to avoid stress and frustration, and I'd do the same in their position.

As for the company's response to manager burnout in this situation, it's difficult to say because it mostly seems to happen behind closed doors. I've had managers quit projects, and I've been reassigned to other projects which were under different management. I'm fine with either case, as long as we're all able to work reasonably comfortably and have our individuality respected.

> No PM you have or could hire is capable of breaking down tasks in a way they will get worked on or responded to, at which point you have to find another dev/firm.

This has been a concern of mine in the past, and so I always try to provide examples of what I think are reasonable methods of communicating within the group. I design processes, describe roles and responsibilities, and set expectations as best I can, all while taking the preferences and individuality of others into account. I would never require my specific suggestions to be implemented as-described before participating, but I feel that the principles behind them should be understood and that reasonable efforts should be made to accommodate them. And I think all members of the team deserve the same considerations.

Re: Ask HN: How to deal with constant interruptions at work (with ADHD)

#72
post #68

Earlier quoted context omitted.

Except it is toxic; you can't redefine the behavior because of someone's affliction no matter how unfortunate that may be. If you have Tourette's with coprolalia, you can't go around the office yelling "cunt" at the top of your lungs and expect everyone is okay with it, or that you deserve an accommodation.

It's not toxic to say "all these distractions and interruptions stop me from doing what you pay me to do, here is what I need to do in order to perform my best work". It's toxic to tell that person that they're being toxic, which ADHD people tend to heavily internalize.

It's toxic to say your coworker asking for help is a distraction when all people are supposed to be there to collaborate and get things done together.

Imagine someone comes to your desk and says they need help with something and you say "Please go away, you're distracting me" or you simply ignore their presence. How would they feel?

I'm not saying OP is doing it at that level but I think you can see my point.

Re: Ask HN: How to deal with constant interruptions at work (with ADHD)

#73

Earlier quoted context omitted.

Only if his expertise is highly relevant and beneficial to the company

It’s weird that an employee who opts out of noise specifically for productive work gets this treatment. Some of the most incredible programmers I’ve had the pleasure of working with were just like this, and I felt like it was my job as their boss to help them keep it that way. There’s a bias for visibility and not actual work that I think makes it really difficult for those on the spectrum or who have adhd or just di…

Definition of noise is relative.

Re: Ask HN: How to deal with constant interruptions at work (with ADHD)

#74

- Ignore your inbox: Unless you're in a support role, most company emails are not as critical as you might think. All of that noise between blathering newsletters, GitHub notifications, calendar events, various service updates, and alerts from failed CI jobs are mere distractions. You can configure your mail to filter these out or, like I do, not bother checking them for days. If something's actually important, you'l…

> Mute most of the Slack channels you feel obligated to join. Why companies and even individual employees believe that more channels is better, I have no clue. Complete waste of time.

I hate being in hundreds of channels but it's the way people found to segment long discussions or projects. I've heard tools like Zulip have better ways to organize this but I haven't tried them extensively (and I doubt I could convince the whole company to switch).

I think this is on Slack, tbh.

Re: Ask HN: How to deal with constant interruptions at work (with ADHD)

#75

- Ignore your inbox: Unless you're in a support role, most company emails are not as critical as you might think. All of that noise between blathering newsletters, GitHub notifications, calendar events, various service updates, and alerts from failed CI jobs are mere distractions. You can configure your mail to filter these out or, like I do, not bother checking them for days. If something's actually important, you'l…

As tech lead on my team, I ask them to make it to standup and I'll forgive any other absence. It's 15 minutes, we time box it so we just hang up on second 900 if we even make it that long. My team won't update ticket comments, they wont read emails, they won't read Teams channel questions directed at them. I try to keep these things at a minimum so that I can't be accused of making a point about over-stimulation - I…

> And I'm not a boss so all I can do is beg.

There must be an interesting story that explains why companies everywhere created the powerless tech lead position separate from manager. The tech lead is stuck in an impossible situation, apparently.

Re: Ask HN: How to deal with constant interruptions at work (with ADHD)

#76
post #10

To go offline in slack should be an option. Talk to your manager or someone at the company. You have a disability, there must be accommodations. What I do is keep any chat and such closed and only accept e-mail. I then have two set times a day where I check it by going through the mailbox. There should be no argument that you can't do this unless you're employed to be always on-call and need to be responsive in 5 min…

IMO being offline from Slack from time to time should be an option for all employees.

Being offline doesn't help with distractions. People will send messages anyway and that red dot will be there. This is a long standing issue with Slack, you can't silence it completely. Even muting channels doesn't help, you will get a notification or the red dot anyway.

The only way is to go nuclear: uninstall it from your phone and close the desktop app. But that isn't doable in most companies.

Re: Ask HN: How to deal with constant interruptions at work (with ADHD)

#77

Mute non-priority channels. If it isn't a Prod alert, my team's private channel, or a customer-facing channel where they have been directed to in order to request help (Cloud DevOps team that does all the things, people constantly ask us for help with their work), it's muted. I've been using the "Hummus" notification for some years because the dings are triggering and hummus is yummy. But in the past couple of months…

> Also use passive-aggressive emojis like :pingsock: when they continue to do it in channels with 900 people in them.

Your comment contains good advice but not this. If you want to say something to the person, say it. Being passive-aggressive will make people ignore you, not stop the behavior you want to change. It's not productive.

Re: Ask HN: How to deal with constant interruptions at work (with ADHD)

#78
post #18

I replaced the Slack client with wee-slack [ https://github.com/wee-slack/wee-slack ]. It brings a much more "zen" experience to using Slack and better compliments my keyboard-centric desktop/workflow (e.g. clear all unread channel notifications? keybind! Jump between all the high priority/@mentioned notifications? keybind!) It also helps if you're expected to be available via Slack, since it can keep you showing "gr…

This is amazing, thanks for sharing. Does it show up as an integration in Slack or is it mostly transparent? Some companies don't allow a bunch of apps in Slack.

Re: Ask HN: How to deal with constant interruptions at work (with ADHD)

#79
post #71

Earlier quoted context omitted.

Working with these criteria sounds a bit like the experience of working with some outsourcing firms. This can work, but there’s a big upfront burden on whatever PM interfaces with the person/people who work this way. I’m curious if you have seen how the companies you work for handle any of the following problems I’ve seen come with this working style: - PM breaks down tasks with such granularity that it’s like they’r…

> PM breaks down tasks with such granularity that it’s like they’re programming the people doing the work. They learn a programming language through a bootcamp and start doing some tickets themselves, and now you have a key product person who is likely to leave for a developer job. I haven't run into this scenario, but I have encountered project managers who want to read the code and advise on that level, which I don…

Thanks for the response! One thing that may help - dealing with impoliteness is an expectation of a __people__ management role, but not an expectation I would have of project or product managers. If you’re consistently seeing PM burnout, it will only hurt your position to defend it by appealing to the manager name in their job title.

Re: Ask HN: How to deal with constant interruptions at work (with ADHD)

#80

Earlier quoted context omitted.

Incorrect. Demanding that autistic people change their entire personality to match your expected social norms is toxic and abusive behavior. I would press you to reflect on why you think you have the right to tell a stranger how to behave. Why your opinion of "correct" behavior is the only possible valid option. People like you have this assumption that autistic people somehow owe you. That you expect them to go thro…

> I would press you to reflect on why you think you have the right to tell a stranger how to behave Isn't that what OP is doing to coworkers?

Nope. I only expect that my coworkers and I come to agreements on how we will function as a team (read: establish roles and processes) and then make a reasonable effort to stick to what is agreed upon, while discussing any emerging need for changes along the way.

These agreements should take everyone's individuality into account to find a balance or compromise in terms of personal preference and overall comfort (not to mention meeting the goals of the team from technical and business perspectives) which everyone involved finds acceptable.

My comfort is no more or less important than that of others.

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