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Ask HN: I built it, "they" didn't come...

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Re: Ask HN: I built it, "they" didn't come...

#71
post #10

I built http://isshort.com because I wanted to promote healthy link shortening, and created an API so that Twitter clients can use it. I promoted it on reddit, HN, techstartu.ps, Quora (in response to a question) and by emailing the people who were an inspiration for it (simon wilson, the people responsible for rev=canonical and rel=shortlink). I've been completely unable to gain traction for isshort.com, with 43 vis…

Either the people that would be interested in it haven't heard about it yet (and you need to promote more), or it's just not interesting to almost anyone (and you should just give up).

I don't agree with your suggestion to give up. What he should really do is "pivot".

Re: Ask HN: I built it, "they" didn't come...

#72
post #48
post #10

I built http://isshort.com because I wanted to promote healthy link shortening, and created an API so that Twitter clients can use it. I promoted it on reddit, HN, techstartu.ps, Quora (in response to a question) and by emailing the people who were an inspiration for it (simon wilson, the people responsible for rev=canonical and rel=shortlink). I've been completely unable to gain traction for isshort.com, with 43 vis…

Let me give you some feedback for isshort.com. 1. The landing page does not tell what the service is for and who is it for. On the first look, it looks like just another URL shortener - but why would I use it over something like 3.ly or j.mp? 2. I tried to read the explanation but bored out. I don't care what "healthy link shortening" is or what rev="canonical" does. The blog post is longwinded and filled with jargon…

Amen to all of that. I didn't know until I tried it with an unsupported host that it would turn around and provide a j.mp short URL, which is great, but non-obvious. Until then, I'm wondering why I'd want to use a link shortener with a seven-letter TLD.

It's a serious mistake to disallow shortening TLDs like "google.com", because that's what people are likely to type in to test the service. It's deadly to ever let a user see a hostile, wholly uninformative error message like "INVALID_URI".

Owing to unnecessary ajax and a submit button which doesn't reflect presses, if I fail with google.com and then try yahoo.com, there's no indication that the site has received or acted on my second attempt.

Labeling your only button with an image, in an oddball font, using text that's both passive voice and a negative statement, is not OK, as you implicitly acknowledge in the introductory blog post, when you have to tell your potential users which piece of screen real-estate to click.

I knew what rev=canonical and friends were, and even I didn't have any idea what the phrase "healthy link shortening" meant to you. I thought it might have been a point about not relying on the Libyan government. The introductory blog post isn't doing its job. The list of sites with their own shorteners should be on the front page, and should be longer — that's how you connect the site's value with potential users.

The service itself is useful, though I'd most like to see it incorporated into Twitter clients like Hibari, which use bit.ly for everything. Evangelizing an API is harder. Good luck.

Re: Ask HN: I built it, "they" didn't come...

#73
post #70

It could be that you just need to stick with it longer. If you are not out of funds, keep refining your product and trying to market it. Thats what I would do.

My projects have lifespan of 1-2 years, i do my best to get them going or to sell them duringthis period. if still the goal is not achieved, they take their places in the attic.

Re: Ask HN: I built it, "they" didn't come...

#74

Try answering these questions: Who is 'they' ? How many are "they" ? right now , where are "they"? Do you know even one of the "they"? Ahh, its so much easier to give advise . If it makes you feel any better, I am also trying to find my version of "they". In the meanwhile, get Steve Blank's Epiphany book and keep reading and applying until you have found the "they". Good Luck !!

Thank you, I hope we all will be able to find our versions of the beloved "they" :)

Re: Ask HN: I built it, "they" didn't come...

#75
post #24

Earlier quoted context omitted.

Last time I used Facebook there wasn't a system of badges, karma, minimum karma levels required to access core features, and a community wiki for my wall posts. These are all highly nonobvious . Embedded assumption #475 in Stack Overflow users: it is obvious that replying to a question is not Answering it.

Don't forget the FAQ that demands you acknowledge its existence. I'm fickle enough that the top bar alone drives me away half the time. I'm not alone on this.

I'm not alone on this.

No, you're not. I remember looking at stackoverflow once and there was some sort of New here? Read this wall of text to get started! to which I responded Awesome! Maybe I'll read that when I have looked at the latest pictures on reddit!

Stackoverflow incorrectly assumed that I gave a shit about their website. They can get away with it because they have technical users who often don't react like that. But if your users aren't technical, then you can't possibly overestimate how much they don't care about your website.

Re: Ask HN: I built it, "they" didn't come...

#76
post #2

My projects are mostly based on features that are missing or misimplemented in the existing products. This is your first problem. First, features do not sell software . If there were a Ten Commandments of customer acquisition in the Internet age that would be #2 right after "Google is your god, you shall have no others." People use software and use websites because of the benefit that you credibly propose to bring to…

Found this sentence confusing: "One of their problems is that other people are cooler than they are because those people have technology that they haven't used yet." You're saying early adopters want try to be impressive by using new technology? That one of early adopters' "problems" (that you are trying to provide a solution to) is jealousy?

Yes, absolutely: they are envious of what other people have, that makes them want it, but only as long as other people can't have it, too. They want to be the people in the secret tree house, on the inside, looking out at the unwashed masses who they are intellectually and morally superior to.

Apply practically built an entire company on this notion.

Re: Ask HN: I built it, "they" didn't come...

#77
post #46
post #16

Earlier quoted context omitted.

Good comment, but what makes you believe StackOverflow is "incredibly more complicated" than Facebook?

StackOverflow: * Posting a question: I go to the site, click on "Ask," and post my question. * Searching for answers: I go to the site, type in my search, and search. Facebook: * Posting a photo: I go to the site and look for a camera icon. I can't find one, so I start clicking on stuff like "Account", "Home" and "Profile". Still nothing. I start clicking on everything that isn't a friend's wall post. Eventually I hi…

People don't come to facebook to post photos. The right thing to compare posting photos on facebook would be, maybe editing your user profile in stackoverflow.

Also, posting on stackoverflow requires you to be familiar with Markdown, an obscure markup language based on conventions used by geeks on mailing lists.

On facebook, the first thing you do is look at other people's posts and statuses. And that's incredibly easy; you don't even do anything, facebook just shows it to you.

Re: Ask HN: I built it, "they" didn't come...

#78
post #46
post #16

Earlier quoted context omitted.

Good comment, but what makes you believe StackOverflow is "incredibly more complicated" than Facebook?

StackOverflow: * Posting a question: I go to the site, click on "Ask," and post my question. * Searching for answers: I go to the site, type in my search, and search. Facebook: * Posting a photo: I go to the site and look for a camera icon. I can't find one, so I start clicking on stuff like "Account", "Home" and "Profile". Still nothing. I start clicking on everything that isn't a friend's wall post. Eventually I hi…

Photos: Home > Profile > Photos (hello!!!) > Create new album > Select photos to upload. Has been more or less like that ever since I remember.

Privacy is a different thing, it was once quite easy but everyone was crying that there's "too many options", so they made some mess with it.

Re: Ask HN: I built it, "they" didn't come...

#79
post #46
post #16

Earlier quoted context omitted.

Good comment, but what makes you believe StackOverflow is "incredibly more complicated" than Facebook?

StackOverflow: * Posting a question: I go to the site, click on "Ask," and post my question. * Searching for answers: I go to the site, type in my search, and search. Facebook: * Posting a photo: I go to the site and look for a camera icon. I can't find one, so I start clicking on stuff like "Account", "Home" and "Profile". Still nothing. I start clicking on everything that isn't a friend's wall post. Eventually I hi…

I agree on the photo bit. I still haven't bothered to really figure it out. Now mobile photo uploads on the other hand, those are awesome.

* Take picture * Hit 'send to facebook' (maybe add a caption) * Done

Re: Ask HN: I built it, "they" didn't come...

#80
post #77
post #46

Earlier quoted context omitted.

StackOverflow: * Posting a question: I go to the site, click on "Ask," and post my question. * Searching for answers: I go to the site, type in my search, and search. Facebook: * Posting a photo: I go to the site and look for a camera icon. I can't find one, so I start clicking on stuff like "Account", "Home" and "Profile". Still nothing. I start clicking on everything that isn't a friend's wall post. Eventually I hi…

People don't come to facebook to post photos. The right thing to compare posting photos on facebook would be, maybe editing your user profile in stackoverflow. Also, posting on stackoverflow requires you to be familiar with Markdown, an obscure markup language based on conventions used by geeks on mailing lists. On facebook, the first thing you do is look at other people's posts and statuses. And that's incredibly ea…

It's incredibly easy for you because you know how facebook works.

The first time I used facebook, I was like whaa? What's a WALL? What's the difference between a post and a note? How is sharing a link specifically different from embedding it in your status?

Lots of complexity there, but we learn it after a while.

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