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Ask HN: Plenty of large sites down; Reddit.com, GNU.org, Discord, coincidence?

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Re: Ask HN: Plenty of large sites down; Reddit.com, GNU.org, Discord, coincidence?

#71

Post by user5994461 »

zaarn wrote: post #66
user5994461 wrote: post #64

Earlier quoted context omitted.

It's Sunday. Please wait for Monday office hours for your immediate response.

At work we have a 24/7 20min response time clause. If the phone for work emergency calls we are ready to help in 20 minutes at any time around the clock even on Sunday. Why would you do anything else for your sysop/sysadmin?

You surely realize that no human being can be available 24/7 within 20 minutes. It's beyond slavery to expect that from any employee.

You need at least 10 sysop/sysadmin to achieve anything close to that SLA, with a sustainable rota. Contrary to the parent posters who believe it can be done with THE right guy.

Re: Ask HN: Plenty of large sites down; Reddit.com, GNU.org, Discord, coincidence?

#72

Post by zzzcpan »

verletx64 wrote: post #69
xd wrote: post #62

Earlier quoted context omitted.

Well I guess the whole essence of HN is now lost... no room for some "random" startup dude to do anything that can be trusted.

I think you can concede that if we're talking a five nines foot race, you're unlikely to beat out AWS etc.

Five nines means you can't rely on a single infrastructure provider for anything ever and it doesn't actually matter whether you use AWS at all.

Re: Ask HN: Plenty of large sites down; Reddit.com, GNU.org, Discord, coincidence?

#73

Post by zzzcpan »

nik736 wrote: post #26
IloveHN84 wrote: post #16

Is AWS/Azure/GCE down? Remember: the cloud is someone's else computer. When it's broken, you cannot do anything

So what? I would rather have Google/Amazon employees on the issue than some random DevOps dude.

> So what? I would rather have Google/Amazon employees on the issue than some random DevOps dude.

This is fine if three nines of availability is all you need. Doesn't matter much if you prefer a big brand employee fixing things or a small brand employee. It doesn't change the outcome.

However there are a lot of things that simply cannot live with crappy three nines availability. And the only way to do better is to stop relying on any single cloud, which inevitably requires infrastructure engineers aka random devops dudes.

Re: Ask HN: Plenty of large sites down; Reddit.com, GNU.org, Discord, coincidence?

#74

Post by duxup »

thiscatis wrote: post #49
batuhanicoz wrote: post #32

Earlier quoted context omitted.

I don't understand the relation/reference. I'm Turkish and have been watching the news but I don't see any reason why someone correlates large websites being down with Turkey. With no explanation too. Can you elaborate please? This is an honest question and I would like to know if my government is hacking foreign sites in retaliation for sanctions.

Well Trump obliterated any chance of a decent lira value for the next years with his tweets and sanctions.

Turkey's government was on that way already, Trump just gave it an extra push.

Re: Ask HN: Plenty of large sites down; Reddit.com, GNU.org, Discord, coincidence?

#75

Post by i_r7al »

nik736 wrote: post #26
IloveHN84 wrote: post #16

Is AWS/Azure/GCE down? Remember: the cloud is someone's else computer. When it's broken, you cannot do anything

So what? I would rather have Google/Amazon employees on the issue than some random DevOps dude.

The random dude is your employee and his/her mani job to get it to work and it’s first proirity. You will never be AWS/GCP/Azure first priority.

Re: Ask HN: Plenty of large sites down; Reddit.com, GNU.org, Discord, coincidence?

#76

Post by ajeet_dhaliwal »

dullgiulio wrote: post #25
IloveHN84 wrote: post #16

Is AWS/Azure/GCE down? Remember: the cloud is someone's else computer. When it's broken, you cannot do anything

Would be big news to discover that GNU.org runs on some cloud hosting ...

I’d need to see some spy shots of Stallman in an Uber, talking on an iPhone and tapping out a denial on a Surface to really believe this news was true.

Re: Ask HN: Plenty of large sites down; Reddit.com, GNU.org, Discord, coincidence?

#77

Post by seba_dos1 »

wildrhythms wrote: post #43
sonofblah wrote: post #14

Earlier quoted context omitted.

What's the significance of Poland in the output? A tracking thing? I noticed problems with Reddit earlier, too.

Where are you seeing 'Poland in the output'? >Edit: Nevermind, I see what you mean (on the map). I'd be interested to know too... maybe PL is a big player in their attack monitoring?

I don't think so - when you look at historical data, labels change. Seems like Poland is simply a significant actor in this particular attack.

Re: Ask HN: Plenty of large sites down; Reddit.com, GNU.org, Discord, coincidence?

#78

Post by zaarn »

user5994461 wrote: post #71
zaarn wrote: post #66

Earlier quoted context omitted.

At work we have a 24/7 20min response time clause. If the phone for work emergency calls we are ready to help in 20 minutes at any time around the clock even on Sunday. Why would you do anything else for your sysop/sysadmin?

You surely realize that no human being can be available 24/7 within 20 minutes. It's beyond slavery to expect that from any employee. You need at least 10 sysop/sysadmin to achieve anything close to that SLA, with a sustainable rota. Contrary to the parent posters who believe it can be done with THE right guy.

We manage it with 3 sysop/sysadmins. I think you vastly overestimate how many people you need to keep a 20 minute SLA.

Re: Ask HN: Plenty of large sites down; Reddit.com, GNU.org, Discord, coincidence?

#79

Post by zaarn »

nolok wrote: post #13
digi_owl wrote: post #8

Earlier quoted context omitted.

And their status page shows all green... https://reddit.statuspage.io/

Although I like the concept at this point status pages are very disappointing to me, between those that stay green when everything is failing because they're not updated properly, those that stay green because "it was a localized partial failure only" even though the whole thing breaks (hi aws !), ... Sure some are reliable, but enough aren't that it feels like you can't trust them. You can't look at the status page…

Status pages shouldn't need any manual intervention.

I setup mine to automatically monitor my website from another service provider in a different datacenter. That way I know if the server is down for any reason and it updates automatically.

If my server goes down, within 5 minutes the status page is red. End of story.

If it's backup the status page goes green again.

Manual status pages are a mistake.

Re: Ask HN: Plenty of large sites down; Reddit.com, GNU.org, Discord, coincidence?

#80

Post by greenleafjacob »

user5994461 wrote: post #71
zaarn wrote: post #66

Earlier quoted context omitted.

At work we have a 24/7 20min response time clause. If the phone for work emergency calls we are ready to help in 20 minutes at any time around the clock even on Sunday. Why would you do anything else for your sysop/sysadmin?

You surely realize that no human being can be available 24/7 within 20 minutes. It's beyond slavery to expect that from any employee. You need at least 10 sysop/sysadmin to achieve anything close to that SLA, with a sustainable rota. Contrary to the parent posters who believe it can be done with THE right guy.

With 3 people you can have a "follow the sun" rotation during business hours which takes care of the entire week, and I don't think you would need 7 more people for the weekend.
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