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Ask HN: How do we stop the polarization/toxicicity filling the web?

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Re: Ask HN: How do we stop the polarization/toxicicity filling the web?

#641
post #426

Earlier quoted context omitted.

> Extremist bigots take it as read that people of the wrong ethnic/religious/political group are either not people or at best inferior people, and direct their efforts to promoting those views, planning how to eliminate those they dislike, and normalizing that behavior. Uh, well, isn't that the same that some leftwing activist advocate for those they disagree with? Deplatforming, censorship, criminalisation?

I don't think it's fair to call this phenomenon "leftwing". My perception is that those who advocate deplatforming/censorship are centrists who call themselves "progressives". They do this mostly in order to support existing power structures that they fear are threatened by free speech. Very few actual leftists in the American context are against free speech.

I wanted to stress that I didn't mean it as a leftwing phenomenon. It's just that the GP seemed to describe it as a peculiarly rightwing one, and I think we've seen instances on the left as well (particularly recently). And while the left is generally much more averse to physical violence than the right, it's also more socially accepted and mainstream, so the outrage storms are more pronounced and the calls for censorship and sometimes criminalisation meet much less resistance.

One example: https://theoutline.com/post/2202/climate-change-denial-shoul...

Re: Ask HN: How do we stop the polarization/toxicicity filling the web?

#642

It's worse than the Eternal September. It's definitely more toxic than it's ever been, and people are definitely more polarized. The 2016 election news cycle got a lot of otherwise normal people really radicalized and hostile. Sure most of the old-timers among us remember, often fondly, the constructive insanity of usenet. And the younger generation remembers the torrent of pure id that was 4chan in the early days, a…

I think people are over-emphasizing the anonymity aspect of it. If the only think causing someone to behave morally is the idea that they are being watched by other people who know who they are, then their parents/religion/society has failed them.

Re: Ask HN: How do we stop the polarization/toxicicity filling the web?

#643
I think you need to acknowledge human nature and profit from it.

Human’s love observing an argument.

Twitter is too concise to form decent arguments.

If there was a website called Dual - where people could register a username - then post on the forum where they were arguing to verify their dual account and then continue the argument on a platform set up for settling written arguments and integrating external references.

People would talk less anonymous smack or have to back up their smack on dual and then write at a level that convinces the masses they know what they are talking about. No swearing on dual. The disagreements would actually educate everyone and the voting and following would tell you what to advertise.

If someone was talking smack on a forum and didn’t register on dual you could assume they were a coward or a troll. If followers could supply duelers with arguments we would get to the truth in an entertaining way very quickly and any misunderstanding would be highlighted and documented.

People often do great thinking in the heat of an argument. We should harness the anonymous arguments. Politicians should accept duels instead of televised debates.

Limit the responses to 300 words and six references or something effective.

I wish I had the money and health to clone twitter and do it but someone should do it. Both sides have to watch the arguments unfold so it brings observers and duelers closer to the truth rather than polarising them.

The trick is in trusted auto verification of anonymous duelers and getting enough duels and spectators to make internet dueling a thing.

Re: Ask HN: How do we stop the polarization/toxicicity filling the web?

#644

It's worse than the Eternal September. It's definitely more toxic than it's ever been, and people are definitely more polarized. The 2016 election news cycle got a lot of otherwise normal people really radicalized and hostile. Sure most of the old-timers among us remember, often fondly, the constructive insanity of usenet. And the younger generation remembers the torrent of pure id that was 4chan in the early days, a…

>Now it's invading your real life, your real-world friendships, your workplace, even your family. I fully expect in the future for there to be a segment of the population that chooses to "drop out" of the always-connected digital social life for these reasons. And I don't just mean giving up Facebook, but going back to analog social circles only, as well as ignoring those who are still connected (and hooked) digitall…

Don't wait for the future. You can have this life today. Whenever I read about how this Twitter stream is toxic, and that group is using Facebook to harass some person, about Gamergate and 4chan and The_Donald--how glad I am that I don't participate in any of these sites, and therefore have opted out of all of this drama!

This stuff is almost 100% online. It's not invading your real life unless you invite it in. Switch the computer off and disengage, and suddenly you're immune. Someone right now might be badmouthing me on Facebook or Twitter, and I don't care. It doesn't matter because I'm not on these sites.

Re: Ask HN: How do we stop the polarization/toxicicity filling the web?

#645
post #626

I'm not sure you were around for the great Gnome vs KDE wars of the 2000's. It was pretty toxic and "win-at-all-costs" back then :-) When I released my app 8-years ago, I thought support would be my most hated part of releasing a product. To my surprise, it was one of the most rewarding parts, I met some great people via email, some I will visit one day. But support has its ugly "toxic" side as well. This is particul…

Like anything else, I think a big part of this is how you are raised. There are plenty of people that treat others terribly, in real life, without any anonymity whatsoever. Likewise, there are plenty of people that treat other anonymous posters on the internet respectfully. As with everything, parenting and social norms just need to catch up to technology. We need to instill in our children the idea that being rude t…

Agreed. If you have a bad upbringing and treat people poorly, when you enter a new environment, e.g., a workplace, the new environment would quickly teach the new person the proper way to act.

Likewise, on the internet, we need to encourage people to behave nicely and discourage bad behaviour. And we do, this is what this post is about. I guess we need more of it.

Re: Ask HN: How do we stop the polarization/toxicicity filling the web?

#646
606 comments... Some good, some not so good.

Human nature will prevail. Guerrilla tactics will continue to be used by organized groups to shame/banish those who do not confirm to their cultural views. High-profile people will continue to be shamed for associating with "bad" people. The era of civility and mutual respect on the Internet died over 20 years ago.

Re: Ask HN: How do we stop the polarization/toxicicity filling the web?

#647

Earlier quoted context omitted.

But the average left-leaning person today doesn't see bigots even as people any more. I spend the bulk of my time studying extremist discourse and communities. Extremist bigots take it as read that people of the wrong ethnic/religious/political group are either not people or at best inferior people, and direct their efforts to promoting those views, planning how to eliminate those they dislike, and normalizing that b…

>I spend the bulk of my time studying extremist discourse and communities Do you also study how to reform extremists? Or are you just studying how to identify and silence them? >planning how to eliminate those they dislike, and normalizing that behavior This sounds like de-platforming to me. >That's a tactic known as 'entryism' What you are doing here is called "vilifying." Where you identify that someone is disagree…

Yes, I spend a great deal of time thinking about that. In general, the best antidotes to extremism is getting a girlfriend (most extremists are male and heterosexual), having a kid (more so a daughter), settling down and ageing out. Socioeconomic conditions are a major driver of extremism, which is one reason it tends to flourish in adversity, when there is a large supply of pessimists available for recruitment.

There are of course many other approaches to deradicalization. Personal contact and bridge-building is ideal, but it's slow, expensive, and scales poorly for much the same reasons as why it's not practical to solve all social problems by telling everyone to go to therapy.

>planning how to eliminate those they dislike, and normalizing that behavior

This sounds like de-platforming to me.

When I say 'eliminating' people I specifically mean killing them, and no I don't think that's the same thing as de-platforming people.

What you are doing here is called "vilifying." Where you identify that someone is disagreeable to you and attribute everything they do to bad faith.

It is not. I haven't identified anyone in particular as being disagreeable or practicing entryism, but rather pointed out the existence of such a rhetorical tactic that can be used in bad faith. You seem to be confusing my suggestion that the person I was responding to is a victim of such a tactic with their being a user of it.

Re: Ask HN: How do we stop the polarization/toxicicity filling the web?

#648

It's worse than the Eternal September. It's definitely more toxic than it's ever been, and people are definitely more polarized. The 2016 election news cycle got a lot of otherwise normal people really radicalized and hostile. Sure most of the old-timers among us remember, often fondly, the constructive insanity of usenet. And the younger generation remembers the torrent of pure id that was 4chan in the early days, a…

Ya because one side backs a fascist dictator and the other side doesn't. Too many cowardly people trying to shrug off their obligation as a U.S. citizen to revolt against this garbage. This isn't he-said, she-said. There is objective truth out there, and it's being suppressed by a massive right wing media machine that has broken the collective backs of overall journalism. But we're supposed to be civil? To hell with that.

Re: Ask HN: How do we stop the polarization/toxicicity filling the web?

#649
It's too late - the web already "democratized" communication, meaning that not just people with writing skills, credentials, connections or experiences capable of impressing some gatekeeper get to have a voice. People with absolutely nothing worthwhile to say get to talk to everybody now. Sound elitist? Then the desire for "no toxicity" is elitist. (It's basically expressing a bias against Shitty People.)

EDIT: Possibly against my better judgment I'll take the question a bit more at face value. I think it's all about the climate or culture of a place. As an engineer I've tended to dismiss talk of "culture" esp. where a company or workplace is concerned, but in recent years I've changed my mind. For example, one message or pronouncement by the CEO can change people's entire experience of working there. Same thing for a website, which is a virtual place. And what kind of culture do you expect will develop in a place where the incentives, motivations, values etc. of the people running the site are actively hostile to yours? A place where the very premise of being there is already a hostile act against other humans? It's a corrupt and fundamentally dishonest (not just incidentally dishonest, I would argue) place where the social order has already broken down before a word is even said.

Yeah okay, being a surveillance platform that optimizes for dark patterns and "engagement" doesn't guarantee that it'll be full of trolls. But it's not exactly a surprise when it turns out to be that way.

Steve Jobs was obviously pretty shitty in some ways, but at the height of Apple's revolutionizing of the UI (before it turned shitty) it made you feel like there was something noble about it and you felt better and more of a sense of decorum just by being there. Meanwhile Twitter refuses sensible and awesome ideas for UI/UX over and over for years because they get more engagement by keeping it shitty. And shittiness has a way of spreading. If the place is shitty you will act shitty. But if you suddenly get invited to go have lunch with the Queen of England or something, you probably behave better despite yourself, even if you're Johnny Rotten.

We don't "behave better" because, fewer and fewer of us are getting invited to lunch with the Queen, and because we're not the (U)ser whose (X) the ones running the place care about, and because we can tell we're being taken advantage of, and the nearest person available to take out our grievances on, is each other.

Re: Ask HN: How do we stop the polarization/toxicicity filling the web?

#650
Step one is getting people inside Google, Twitter and Facebook to stop ranking toxic and polarizing content so strongly in search, images, videos and recommendations.

They'll say it's the AI, and it's only giving people what they want, but if you ask a kid what he wants to eat he'll become malnourished on an all-sugar diet. A healthy diet means serving up some vegetables even if your kids don't like you as much for it.

In other words, even if it hurts your ad revenue and engagement metrics a little, it's the morally right thing to do. I'm not saying to bury misdeeds or censor anything, but give people some positivity once in a while.

Dumping controversy and callout posts that have barely any backlinks at the top of peoples' results gives it artificial weight and makes people see the world as more and more polarized, which results in them acting accordingly, and we're all the worse for it.

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