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Ask HN: Is S3 down?

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Re: Ask HN: Is S3 down?

#631

Post by Symbiote »

etler wrote: post #566
geerlingguy wrote: post #424

From Amazon: https://twitter.com/awscloud/status/836656664635846656 The dashboard not changing color is related to S3 issue. See the banner at the top of the dashboard for updates. So it's not just a joke... S3 being down actually breaks its own status page!

For this kind of page it might be best for them to use a data URI image to remove as many external resources as possible.

Unicode characters would work fine, and be even smaller.

Warning sign, octagonal sign, no Entry (all filtered by HN).

There are plenty of possibilities.

Re: Ask HN: Is S3 down?

#632

Post by CephalopodMD »

BWStearns wrote: post #528
Animats wrote: post #490

Amazon outage just reported on NBC News.[1] AMZN stock down $3.45 (0.41%). [1] http://www.nbcchicago.com/news/national-international/Amazon...

It's been down that level from before this started happening. Surprised this outage hasn't moved it yet.

Target's stock price absolutely tanked today. I bet that, while the s3 outage will have a negative effect on AMZN, Target reporting way under estimates is probably creating a positive effect that evens it out.

Re: Ask HN: Is S3 down?

#633

Post by johngalt »

jnordwick wrote: post #556
johngalt wrote: post #406

Sysadmin: I can forgive outages, but falsely reporting 'up' when you're obviously down is a heinous transgression. Somewhere a sysadmin is having to explain to a mildly technical manager that AWS services are down and affecting business critical services. That manager will be chewing out the tech because the status site shows everything is green. Dishonest metrics are worse than bad metrics for this exact reason. Any…

Why is always the manager that is the bad guy in these scenarios? Haven't we grown up yet?

The manager is not the bad guy. They are doing everything they should do in the scenario I presented. Checking into an outage affecting a critical system. Criticizing the sysadmin's findings based on the evidence that Amazon's status page disagrees. I don't expect a non-technical party to believe me over Amazon.

The bad guys are the providers who report false positives to preserve metrics.

Re: Ask HN: Is S3 down?

#635

Post by christop »

machbio wrote: post #591
gmisra wrote: post #521

FYI to S3 customers, per the SLA, most of us are eligible for a 10% credit for this billing period. But the burden is on the customer to provide incident logs and file a support ticket requesting said credit (it must be really challenging to programmatically identify outage coverage across customers /s) https://aws.amazon.com/s3/sla/

thats for below 99.9% - they are at 99.997% .. you are never getting that 10% credit..

0.1% of 28 days is 40 minutes, so it seems likely to happen.

Re: Ask HN: Is S3 down?

#636

Post by brandon272 »

valine wrote: post #417

Apple's iCloud is having issues too, probably stemming from AWS. Ironically Apple's status page has been updated to reflect the issue while Amazon's page still shows all green. https://www.apple.com/support/systemstatus/

I can't stream music from my iCloud library.

Re: Ask HN: Is S3 down?

#637

Post by sitkack »

MaxfordAndSons wrote: post #438
johngalt wrote: post #406

Sysadmin: I can forgive outages, but falsely reporting 'up' when you're obviously down is a heinous transgression. Somewhere a sysadmin is having to explain to a mildly technical manager that AWS services are down and affecting business critical services. That manager will be chewing out the tech because the status site shows everything is green. Dishonest metrics are worse than bad metrics for this exact reason. Any…

It's unbelievable that the status page is still showing green checkmarks, almost what, 2 hours into the outage? edit: oh, it is actually because of the outage! So if they can't get a fresh read on the service status from s3, they just optimistically assume it's green... even though the service failing to provide said read... is one of the services they're optimistically showing as green XD

Same related flaw as Three Mile Island. Fail closed and measure the output, not the intent.

Re: Ask HN: Is S3 down?

#639

Post by outworlder »

jaequery wrote: post #628
carbocation wrote: post #441

Earlier quoted context omitted.

People were joking about this but it turns out to be true: they host the status icons on their service: https://twitter.com/awscloud/status/836656664635846656

Is there any service that distributes your files to multiple cloud services at the same time? With this recent S3 outage, I'm now feeling uneasy to store files on S3 for mission critical apps.

The outage was on us-east-1. If you are hosting mission-critical files in a single region, S3 is not the problem.
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