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Ask HN: Is S3 down?

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Re: Ask HN: Is S3 down?

#601
post #457

Earlier quoted context omitted.

I hear that their process for updating the status page involves S3.

it would appear that you are correct "The dashboard not changing color is related to S3 issue. See the banner at the top of the dashboard for updates." https://twitter.com/awscloud/status/836656664635846656

I very seriously thought that it was a joke to say that S3 was needed to show the red icon, but apparently they can't update the dashboard about the status of S3 because of S3.

Re: Ask HN: Is S3 down?

#602
post #327

Earlier quoted context omitted.

So, global S3 outage for more than an hour now. Still green, still talking about "US East issue". I'm amazed.

It doesn't appear to be global; my app in eu-west-1 appears unaffected. It's possible that the console won't work however as I believe that's served from us-east-1.

My site hosted on S3 is also running.

Re: Ask HN: Is S3 down?

#603

  Increased Error Rates

  Update at 11:35 AM PST: We have now repaired the ability to 
  update the service health dashboard. The service updates 
  are below. We continue to experience high error rates with 
  S3 in US-EAST-1, which is impacting various AWS services. 
  We are working hard at repairing S3, believe we understand 
  root cause, and are working on implementing what we believe 
  will remediate the issue.
Amazon hosted their status page on their failing service, ouch. Now they fixed the status page, after more than one hour.

  The dashboard not changing color is related to S3 issue. 
  See the banner at the top of the dashboard for updates.
https://twitter.com/awscloud/status/836656664635846656

Re: Ask HN: Is S3 down?

#605

Notice how Amazon.com itself is unaffected. They're a lot smarter than us.

I do recall reading somewhere that Amazon.com isn't actually hosted or fully leveraging on the AWS platform, mostly due to the political struggle between the AWS and the merchant department.

Re: Ask HN: Is S3 down?

#606

Earlier quoted context omitted.

It's unbelievable that the status page is still showing green checkmarks, almost what, 2 hours into the outage? edit: oh, it is actually because of the outage! So if they can't get a fresh read on the service status from s3, they just optimistically assume it's green... even though the service failing to provide said read... is one of the services they're optimistically showing as green XD

Hey can't change it due to the S3 issue. See their twitter post: https://twitter.com/awscloud/status/836656664635846656

Wow so they can't update the S3 status page currently due to S3 issues, including the status page processing to update it, which runs upon S3.

That raises many more questions about how well accounted outages have been in the past and equally reported. Then the design aspect that in itself highlights if you run things in the cloud, what fallback do you have if that goes wrong. So certainly the impact from this outage is going to echo for a while, with many questions being asked.

Re: Ask HN: Is S3 down?

#607
post #598

Updated: Amazon Elastic Compute Cloud (N. Virginia) Increased Error Rates less 11:38 AM PST We can confirm increased error rates for the EC2 and EBS APIs and failures for launches of new EC2 instances in the US-EAST-1 Region. We are also experiencing degraded performance of some EBS Volumes in the Region. Amazon Elastic Load Balancing (N. Virginia) Increased Error Rates more Amazon Relational Database Service (N. Vir…

Where are you seeing these updates?

https://status.aws.amazon.com/

Re: Ask HN: Is S3 down?

#608

Earlier quoted context omitted.

People were joking about this but it turns out to be true: they host the status icons on their service: https://twitter.com/awscloud/status/836656664635846656

Saw that too, sounds like a convenient excuse for being caught in a lie. AWS Employee #1: Hey, people are catching on that our status page isn't accurate AWS Employee #2: Tell them it's cause of S3

I'd suspect the humiliation of hosting your own status page on the infrastructure it's monitoring would far outweigh the "lie".

Re: Ask HN: Is S3 down?

#610
post #521

FYI to S3 customers, per the SLA, most of us are eligible for a 10% credit for this billing period. But the burden is on the customer to provide incident logs and file a support ticket requesting said credit (it must be really challenging to programmatically identify outage coverage across customers /s) https://aws.amazon.com/s3/sla/

The 10% savings of ~$10 does not compare to time/potential business lost, but thanks for the tip :)
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