It's interesting to discover that a lot of 'facts' about public transport people take for granted just aren't true. The names and liveries by which vehicles go often don't actually correspond with their actual operators and owners. The company that's named on your ticket might not actually get any money from your purchase - or they might make money from passengers who don't pay at all, due to a myriad of subsidy schemes run by different levels of government.
Waves of privatization and re-nationalization with political motivations at every turn have produced a system which is amazingly efficient in some ways, and appallingly wasteful in others. Workforce strikes are obvious to the general public, but what's not obvious is who the negotiating parties even are, with various trade unions (and unions of unions) competing against various management groups (and groups of groups).
Some things are pleasantly surprising. Without any fanfare, digital systems for vehicle tracking have been introduced with remarkable efficiency. Then, for me, there's the astonishment of discovering that not only is every timetable published in a consistent, nation-wide data format, but one that has been utilised in production for twenty years!
It all makes me realise how limited the public discourse about public transport and 'green' mobility policies are in my region. It is simply impossible to grasp the true consequences of any given proposal in the meagre columns that they're given in the newspapers and the two-minute reports in which they feature on the television. Diving into this rabbit hole has led me to respect the complexity of the field much more than I did before, and fills me with both hope and despair on topics which I had hitherto scarcely lent a thought.