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Ask HN: Why is the printer industry so scammy?

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Re: Ask HN: Why is the printer industry so scammy?

#61
post #10

You should probably clarify if you're asking about inkjet printers. I bought a laser printer almost 2 years ago. No complaints so far, but we'll see how long that lasts.

I have a Brother laser printer/scanner combo that I bought 8 years ago, I actually wish it broke down so I could replace it with something that supports AirPrint without feeling bad about throwing out perfectly good hardware

Just get a raspberry pi, the cheapest will do, and you now have Airprint.

Re: Ask HN: Why is the printer industry so scammy?

#62

Avoid ink jet and use laser jet instead. This solved most of the frustration for me. The upfront cost is slightly higher, the print quality is slightly decreased but the long term satisfaction is greatly enhanced. Ink jet in any form is dead in my mind.

> The upfront cost is slightly higher, the print quality is slightly decreased but the long term satisfaction is greatly enhanced. OK but they still stop updating the drivers after 3 years, which is the main problem. Otherwise they would last forever.

That doesn't really matter in my experience, they're just attached as a mostly generic network printer and the driver is very basic.

Re: Ask HN: Why is the printer industry so scammy?

#63
Its a dying industry, trying desperately to scrape and claw the last remnants of revenue out of a dwindling customer base. In the fight for survival, they've all gotten mean and nasty. As others have said, stick to laser -- and preferably older models. I have a B&W Brother laser from 2007 that still pounds out the pages and needs new toner roughly once a year -- and happily takes aftermarket cartridges without complaint.

Re: Ask HN: Why is the printer industry so scammy?

#64

Avoid ink jet and use laser jet instead. This solved most of the frustration for me. The upfront cost is slightly higher, the print quality is slightly decreased but the long term satisfaction is greatly enhanced. Ink jet in any form is dead in my mind.

Who makes a quality color laser?

Re: Ask HN: Why is the printer industry so scammy?

#65

Earlier quoted context omitted.

i understand that but 90% of the time that i try to print something it just sits in the queue all alone with no error code and no attempt at printing, i don't think that's a mechanical problem.

Could be a sensor problem, or a part of the startup mechanism has failed.

Printers are powered by spite and vengeance

Re: Ask HN: Why is the printer industry so scammy?

#66
post #3

> People that do print at home, are mostly photographers that want physical prints of their photos. And parents printing color-in pages of Elsa and Anna

> And parents printing color-in pages of Elsa and Anna

I can relate.

I probably printed more coloring pages than anything with my printer.

Re: Ask HN: Why is the printer industry so scammy?

#67

You should probably clarify if you're asking about inkjet printers. I bought a laser printer almost 2 years ago. No complaints so far, but we'll see how long that lasts.

My HP color laser died before the first set of toner cartridges ran out. The fake paper jam error

Re: Ask HN: Why is the printer industry so scammy?

#68
post #11

From what I understand, in the inkjet market the inkjet printer firms own the inkjet patents, which means it's not possible to disrupt the market.

Patents have a lifetime of 20 years. I’d take an open source 2002 printer, but I doubt it’s economical for anyone to make and sell one.

Re: Ask HN: Why is the printer industry so scammy?

#69

Avoid ink jet and use laser jet instead. This solved most of the frustration for me. The upfront cost is slightly higher, the print quality is slightly decreased but the long term satisfaction is greatly enhanced. Ink jet in any form is dead in my mind.

> The upfront cost is slightly higher, the print quality is slightly decreased but the long term satisfaction is greatly enhanced. OK but they still stop updating the drivers after 3 years, which is the main problem. Otherwise they would last forever.

I've had my HP LaserJet Pro P1102w, one of the cheapest laser printers I could find at the time, for about a decade without any driver issues. Same as with the previous HP lasers I've had.

Re: Ask HN: Why is the printer industry so scammy?

#70

Toner printers are "less scammy", at least in my experience. I had a HP one and always bought the genuine cartridges. Then I saw those videos about the printing industry scams (which does happen) and tried a third party toner that costs 1/5 of the price. Guess what? After like 10 perfect printed pages, it started leaking some powder, then stopped printing random chunks of the page and turned impossible to use. I went…

My large institution mandated a switch to OfficeMax/Staples remanufactured toners to save (truly huge sums) of money. It was an unmitigated disaster. The toners leaked. When they didn't leak, the toner failed to fuse appropriately to the paper which made for an atrocious print quality and since the toner started flaking off even while still in the machine it would build up on everything and lead to smearing and then damage to the printer.

My department switched to buying toners directly from the manufacturer and reimbursing staff to get around the financial blocks that were put in to place. After two years they dropped the policy as a complete waste. We paid out so much money in repairs, new cartridges, new printers, and management that it made buying 'real' toner look cheap. Theoretically OfficeMax/Staples offered repair guarantees on their toners but of course managing those warranty claims is essentially impossible when you have thousands of printers scattered around.

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