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Ask HN: Best alternative to Gmail?

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Re: Ask HN: Best alternative to Gmail?

#551
It depends on why you are seeking an alternative service.

Since you mentioned privacy, Proton Mail is, in theory, good for those with privacy concerns. Why in theory? Well, can't really trust anyone these days, can we?

I mean, trusting a convicted perp or an unknown entity? Well, the unknown might be clean still, so it's better than nothing.

But in the end, for privacy, the best is definitely self hosting.

Re: Ask HN: Best alternative to Gmail?

#552

Earlier quoted context omitted.

No OP, perhaps one could think they make such a big thing about security to try to attract lucrative accounts, which they then have backdoors into. As you can't verify their claims, all you can do is trust. If you want end-to-end encryption you should be gpg encrypting every mail, not relying on the unverifiable word on a provider. Any provider worth its salt will know that, thus wouldn't actually advertise an insecu…

I think you might be misinformed - their security is based on client-side encryption which is open source. See: - https://protonmail.com/blog/protonmail-open-source-crytograp... - https://protonmail.com/blog/protonmail-secure-email-open-sou... You don't have to trust any of their server code - you only have to trust that the JavaScript blob they send you is actually the same as the open source version. This is the sa…

As has been frequently pointed out, they could choose one account and serve that account a different webpage just once, and harvest their password in order to decrypt all their email in perpetuity. This would be a trivial change that would certainly go unnoticed.

Re: Ask HN: Best alternative to Gmail?

#553

Zoho Mail is a strong option. Comes with mobile apps, supports all standard protocols (IMAP/POP/ActiveSync), includes Calendar and many other modules. Zero tracking. Zero ads. Beyond Mail, Zoho offers several apps that can replace most of what Google offers. From Docs to office suite, note-taking to chat and many more. (Disclosure: I am with Zoho)

To be honest, I would stay away from Zoho. I know a couple of friends who work there and they frequently mention having access to raw email contents with minimal supervision. That's now how I want my email to be treated by the company hosting my email services.

I am Radha Vembu, the product manager for Zoho Mail and would like to clarify the process we follow:

For troubleshooting issues, we generally refer to email delivery status and activity logs of the user to help us understand the sequence of steps involved for a reported issue.

There are special cases related to spam/abuse for which we request the user to share the email headers/content whichever is applicable to the issue.

There are even rare instances of issues with mail parsing and to debug those cases, we ask our users for the complete original content of the email to simulate the problem.

You can also see our support team asking the users to share the original content of the email for debugging some of the issues, as seen in the links below.

https://help.zoho.com/portal/community/topic/disable-blue-li...

https://help.zoho.com/portal/community/topic/emails-going-as...

https://help.zoho.com/portal/community/topic/emails-forwarde...

https://help.zoho.com/portal/community/topic/my-incoming-ema...

We take the privacy and safeguarding of customer data extremely seriously, and adhere to the strict policies that govern access to user data.

Sorry for making you feel that we access our user's data without permission. That is far from the truth.

Re: Ask HN: Best alternative to Gmail?

#555
post #410

Earlier quoted context omitted.

To be honest, I would stay away from Zoho. I know a couple of friends who work there and they frequently mention having access to raw email contents with minimal supervision. That's now how I want my email to be treated by the company hosting my email services.

Thanks for the information. It's quite amazing and shocking to hear that these guys are able to look at their customers emails. That must be some kind of violation liable for a court case.

It's hearsay. For a counterargument: Zoho product manager replied in this thread.

Re: Ask HN: Best alternative to Gmail?

#556
post #52
post #2

Check protonmail.com and tutanota.de as alternatives

It is worth noting that these don't support IMAP and Contacts/Calendar like most email services do. (They say that it has to do with how they handle their encryption)

Thanks for noting that. Strictly speaking, email doesn't include contacts and calendaring, but it completely slipped my mind and I had already shortlisted Tutanota.

Re: Ask HN: Best alternative to Gmail?

#559

Earlier quoted context omitted.

I think you might be misinformed - their security is based on client-side encryption which is open source. See: - https://protonmail.com/blog/protonmail-open-source-crytograp... - https://protonmail.com/blog/protonmail-secure-email-open-sou... You don't have to trust any of their server code - you only have to trust that the JavaScript blob they send you is actually the same as the open source version. This is the sa…

As has been frequently pointed out, they could choose one account and serve that account a different webpage just once, and harvest their password in order to decrypt all their email in perpetuity. This would be a trivial change that would certainly go unnoticed.

I fail to see how this is any worse than any of their competition, which does server side encryption. At least with ProtonMail there is the chance of them being caught serving backdoored client-side pages - with server-side you would never know.

I feel like the hate is a case of people thinking not being perfect is worse than being average or bad.

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