Live data from Hacker News

Ask HN: Why is Reddit on mobile so obsessed with making me use their app?

news.ycombinator.com

531–540 of 657 posts

Re: Ask HN: Why is Reddit on mobile so obsessed with making me use their app?

#531

Earlier quoted context omitted.

I hope they don't do it. If this happens I probably won't Reddit anymore. Apollo is not only the best Reddit client I've ever used, but is actually the most well-crafted iOS app I ever had the pleasure to use.

I keep thinking Reddit just needs to buy Apollo already. But there's no way they could do that and not ruin the the app within 6 months.

This is exactly what happened with Alien Blue.

Re: Ask HN: Why is Reddit on mobile so obsessed with making me use their app?

#532
Quora does this too. Can read first topic, but then they want you to login and then another topic or so they want you to download the app. I think apps do this because of push notifications and being on your home screen is likely to draw you back into their app and increase the metrics. I think it’s annoying and a dark pattern.

Re: Ask HN: Why is Reddit on mobile so obsessed with making me use their app?

#533
The most infuriating part of this is that they haven’t implemented a functional deep linking system. I mostly come across Reddit on my phone from google, and would happily use the app to read whatever page I’m trying to get to, but the “open in app” button opens the App Store (even with the app installed). This is on iOS, maybe android is better.

Re: Ask HN: Why is Reddit on mobile so obsessed with making me use their app?

#534

I’ve given up on reddit on mobile. From time to time I drop in on it using Safari on the desktop, but it’s not worth it to me to deal with their engagement-ification in their mobile app, or obvious crippleware of their mobile web experience. I’m not pissed off about this: It’s like dropping in on a bar I used to enjoy a decade ago, to find out it has been redesigned a few times and everyone’s a new face. Sometimes, t…

[iPhone] I just use Apollo, which is pretty good overall. Used to Alien Blue, loved it.

Alien Blue was great, I was a paid user to get rid of ads. Then Reddit acquired it and put back the ads.

For a few months of gold...

Re: Ask HN: Why is Reddit on mobile so obsessed with making me use their app?

#535

The most infuriating part of this is that they haven’t implemented a functional deep linking system. I mostly come across Reddit on my phone from google, and would happily use the app to read whatever page I’m trying to get to, but the “open in app” button opens the App Store (even with the app installed). This is on iOS, maybe android is better.

Nope, Android sucks too - it either does the same thing (links to Google store), or deep-links to an incorrect page.

Re: Ask HN: Why is Reddit on mobile so obsessed with making me use their app?

#536
post #13

Funny, they make me not read reddit on mobile with their insistence on using the app. But the real reason is tracking and spamming you with notifications to get "engagement".

This is basically the Tapatalk school of marketing.

Re: Ask HN: Why is Reddit on mobile so obsessed with making me use their app?

#537
post #526

Web browsing these days really feels like wandering through a market filled with panhandlers and pickpockets—you're just trying to look around, and everyone's up in your face demanding stuff in the most obnoxious way possible. As a web designer/developer, this approach offends me. At the risk of sounding like I'm taking this more seriously than I should, I believe that good design is founded on respecting ones' users…

This is extremely interesting. Could the webbrowser of the future be the one which sways the nagging boxes away, and lets you access actual content? How would we reach that? (or, as more probable: this is the end of the webbrowser, it will die of a million cuts, and all smart TVs are on specific apps, all mobiles run on apps, and the one simple-to-use website that will remain forever will be... HackerNews). Edit: And…

You know, I could see—if this isn't out there already—a browser based on eliminating visual annoyances; essentially, something that operates a lot like iOS reader view, maybe like Brave but for popups and similar interruptions.

My current anti-crap shield is a patchwork of various plugins/utilities, most of which only work on my desktop: a plugin to turn JavaScript off (this alone eliminates about 90% of the nonsense, while preserving most of the valuable content); a bookmarklet that hides fixed-position elements (wipes out a lot of the popups/reminders); and a plugin that lets me edit a site's CSS so I can manually remove the junk that the first two methods don't. (Using adblockers and readability plugins goes without saying.) A browser with all of those baked into it—especially, say, something like smart popup removal—would be something I'd be willing to pay for.

I don't believe the web is headed for death; not yet, anyway. There are certainly trends that are deeply troubling, but for most of us, building a website is still far more feasible than building an app.

Re: Ask HN: Why is Reddit on mobile so obsessed with making me use their app?

#538
Simplest possible explanation: by writing this post, you've put more thought into it than they have.

Perhaps someone wanted to increase app install numbers (and/or user engagement), this sounded like it would work, and they did it. Simple as that. They did not ponder whether it might have negative effects. They just did it and moved on to something else.

Of course I have no concrete evidence of this, but with the state of product management in our industry, I can't dismiss the possibility.

Re: Ask HN: Why is Reddit on mobile so obsessed with making me use their app?

#539
post #444

The thing I am most astonished is that Wikipedia is even a thing that requires no login, no special app, no annoying popups (except the occasional jimmy wales donation banner). It’s open. It’s fast. It’s comprehensive. You can freely download a dump . Reddit, quora, yelp, facebook on the other hand are Plagued with dark patterns that give a middle finger to the user. It makes me wonder the kind of shit we build in th…

> What is wrong with our industry?

Capital providers that want a return (or at least not a loss) on their investment. More engagement + more users = decent source of ad revenue.

Re: Ask HN: Why is Reddit on mobile so obsessed with making me use their app?

#540
The reasons company do end up with experiences like this is because they optimize for what they can measure and unfortunately user discontent with such experiences is often delayed or hard to measure.

Large companies which have a diverse user base in the hundreds of millions make decisions based on how a particular change affects the entire user population. The larger their user population, the more diverse their user base is and the harder it gets to cater to the needs of each type of user. The folks commenting here are a vocal minority, an important one given many people here are probably early adopters and also have the skills needed to build a Reddit competitor, but it's hard to see the reactions of this minority on a dashboard. A problem worth solving IMO but non trivial.

Typically initiatives like this come from a team within the company who's objective is to improve a key metric, in this case let's say user engagement. Some individual in the team probably spotted the trend that users on the app are more engaged than users on mobile web browsers. They then launched an experiment to test getting users over to the mobile app. Many users who end up on reddit via SEO probably don't know that reddit has an app and on seeing this end up downloading the app which makes them more engaged with reddit. Overall on the dashboard this shows up as a win where user engagement in the enabled group is up compared to the control and given that they give users an option to continue using the web app there is not a significant user drop. At this point, a decision needs to be made on whether to ship this change or not to ship. Folks making this decision do understand that it might be annoying to some people but the data in this case overwhelmingly supports a ship decision. They talk about it, mention their reservations, but eventually make a decision given the data and don't think about it anymore. They also don't have to feel the pain as most employees have the reddit app installed and don't see this again and again.

The key thing to know here is that there are lots of incentives in the company to make this decision a ship decision vs a no-ship decision - the data, the success of the team, the success of the individual who pioneered this change but there is not enough evidence or visible push from users to not make this change. Let's say there are some customer reports for this but unless they reach a very high volume no one is going to notice it.

Posts and discussions like this are actually a great way to get your word known to companies. This will probably stir a conversation in the team that made this change and hopefully bring out some change in the experience. Don't expect it to go away but maybe they will remember your preference of not wanting to use the app.

Post reply on HN