FYI to S3 customers, per the SLA, most of us are eligible for a 10% credit for this billing period. But the burden is on the customer to provide incident logs and file a support ticket requesting said credit (it must be really challenging to programmatically identify outage coverage across customers /s)
Ask HN: Is S3 down?
521–530 of 1001 posts
Re: Ask HN: Is S3 down?
#522Yup, same here. It has been a few minutes already. Wanna bet the green checkmark[1] will stay green until the incident is resolved? [1] https://status.aws.amazon.com/
In December 2015 I received an e-mail with the following subject line from AWS, around 4 am in the morning: "Amazon EC2 Instance scheduled for retirement" When I checked the logs it was clear the hardware failed 30 mins before they scheduled it for retirement. EC2 and root device data was gone. The e-mail also said "you may have already lost data". So I know that Amazon schedules servers for retirement after they alr…
So just as a FYI the reason that probably happened to you is that the underlying host was failing. I am assuming they wanted to give you a window to deal with it but the host croaked before then. I've been dealing w/ AWS for a long long time and I've never seen a maintenance event go early unless the physical hardware actually died...
Re: Ask HN: Is S3 down?
#523SES seems to be down for us as well in Virginia. Of course nothing on the status page.
Re: Ask HN: Is S3 down?
#524Is anybody else having trouble loading http://platform.twitter.com/widgets.js? It is probably hosted on S3 I assume
Re: Ask HN: Is S3 down?
#525Yup, same here. It has been a few minutes already. Wanna bet the green checkmark[1] will stay green until the incident is resolved? [1] https://status.aws.amazon.com/
I always joke that if one of those statuses ever went to red, it means the zombie apocalypse has begun.
Then I guess it has begun, the page is now showing red. I'd put a picture on imgur but it's not loading.
Re: Ask HN: Is S3 down?
#526Sysadmin: I can forgive outages, but falsely reporting 'up' when you're obviously down is a heinous transgression. Somewhere a sysadmin is having to explain to a mildly technical manager that AWS services are down and affecting business critical services. That manager will be chewing out the tech because the status site shows everything is green. Dishonest metrics are worse than bad metrics for this exact reason. Any…
People were joking about this but it turns out to be true: they host the status icons on their service: https://twitter.com/awscloud/status/836656664635846656
> Update at 11:35 AM PST: We have now repaired the ability to update the service health dashboard.
Re: Ask HN: Is S3 down?
#527It's interesting to note the cascading effects. For example, I was immediately hit by three problems: * Slack file sharing no longer works, hangs forever (no way to hide the permanently rolling progress bar except quitting) * Github.com file uploads (e.g. dropping files into a Github issue) don't work. * Imgur.com is completely down . * Docker Hub seems to be unavailable. Can't pull/push images.
Heroku has issues too.
Re: Ask HN: Is S3 down?
#528Amazon outage just reported on NBC News.[1] AMZN stock down $3.45 (0.41%). [1] http://www.nbcchicago.com/news/national-international/Amazon...
It's been down that level from before this started happening. Surprised this outage hasn't moved it yet.
Re: Ask HN: Is S3 down?
#529Sysadmin: I can forgive outages, but falsely reporting 'up' when you're obviously down is a heinous transgression. Somewhere a sysadmin is having to explain to a mildly technical manager that AWS services are down and affecting business critical services. That manager will be chewing out the tech because the status site shows everything is green. Dishonest metrics are worse than bad metrics for this exact reason. Any…
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Re: Ask HN: Is S3 down?
#530Yup, same here. It has been a few minutes already. Wanna bet the green checkmark[1] will stay green until the incident is resolved? [1] https://status.aws.amazon.com/
It's crazy how much better the communication (including updates and status pages) is of the companies that rely on AWS than AWS' communication itself. https://status.heroku.com/incidents/1059
Blake Gentry gave a full accounting of Heroku's response process here - http://www.heavybit.com/library/video/every-minute-counts-co...
Amazon should take notes.