Earlier quoted context omitted.
For me, Discord is the new reddit. When I want information about a product, I join the discord forum associated with that hobby and I ask for recommendations. Since Discord is a chat service like IRC, I get replies from humans instead of shady astro-turfed websites.
This is a decent solution, but not at scale. A big reason to even have all previous discussion archived is searchability and information availability. If the question has been answered it shouldn't be hard to find it. Having to have a human do the work of explaining something every time someone on the internet wonders about it is infeasible.
And the entire point of the discussion is that astro-turfing has papered over everything useful on the internet in order to sell low-quality crap.
The fact it doesn't scale is exactly why I use this method. Nobody is paying people to sit in a discord chat and recommend fishing poles. I know the information I am getting is from an enthusiast, if not a professional.