I run https://serverthiefbait.com/ and the highest plan is $900 (not recurring). However, nearly everyone who buys that plan seems to mail me with special requests, which I usually do for free but probably should switch to a 'contact sales' model and decide the price based on the customers needs. It's usually things like "can you help us with automation to roll this out to every one of our users home directories", or…
Ask HN: SaaS pricing pages with high prices and not “contact sales”
51–60 of 63 posts
Re: Ask HN: SaaS pricing pages with high prices and not “contact sales”
#52Earlier quoted context omitted.
> A higher likelihood of sales isn’t something a buyer is looking for, though. It's what the sellers are looking for though. And the sellers generally are the ones making these sites. If you want to put up a website describing what you want to buy, and put a very explicit chart about what you're willing to pay, you're more than free to do so.
Shouldn’t the sellers should be looking for what the buyers want?
In a market with a lot of sellers with essentially the same product (like a commodity market)? Sure. Prices tend to be pretty transparent in markets like that, because that's what buyers want.
In a market with a small number of sellers, with product distinction (different features, regulatory compliance, etc)? Depends on what we're talking about. Probably not on a thing like price, but a feature that a buyer is willing to pay for up front would probably be much more important.
Re: Ask HN: SaaS pricing pages with high prices and not “contact sales”
#53Earlier quoted context omitted.
Sellers care about maximizing their profit.
Maybe sales people within sellers do. The companies as a whole should worry about losing market-share to competitors and eventually getting shut out of the market. Getting this or that high-profile contract isn't worth much if those contracts switch away one year later citing that your competitor is "what everyone uses now."
Re: Ask HN: SaaS pricing pages with high prices and not “contact sales”
#54Re: Ask HN: SaaS pricing pages with high prices and not “contact sales”
#55GitHub has price listed for "enterprise" plan - ironically it's clear as mud why anyone would want to pay 7x the team plan ... https://github.com/pricing
Re: Ask HN: SaaS pricing pages with high prices and not “contact sales”
#56Earlier quoted context omitted.
Maybe sales people within sellers do. The companies as a whole should worry about losing market-share to competitors and eventually getting shut out of the market. Getting this or that high-profile contract isn't worth much if those contracts switch away one year later citing that your competitor is "what everyone uses now."
This feels like wishful-thinking rather than having any basis in reality. Many SaaS providers with _Contact Us_ pricing are market leaders.
Re: Ask HN: SaaS pricing pages with high prices and not “contact sales”
#57From my experience, anyone looking to spend more than $1000 per month will want to have a conversation with someone. They might not require any additional features, but many companies will need an account manager's email address to enter into their procurement system. So “contact us” helps both sides.
What does "looking to spend" mean? As a CTO, I don't shop SaaS "looking to spend" any particular amount of money; service providers can charge amounts for their services that are multiple orders of magnitude (!) apart, so I keep a completely open mind about how much it might cost to solve my problem (and in fact what type of service I need to solve my problem.) For example: if my problem is "my egress-bandwidth bills…
Re: Ask HN: SaaS pricing pages with high prices and not “contact sales”
#58Mine goes up to $6k/mo: https://keygen.sh/pricing/ . I started using transparent pricing a couple years ago because I was tired of answering the same questions over and over again for enterprise leads.
We’re even more tired of the asking. “Contact us” == “speak to us so we can gauge how much we can shake you down for”
Re: Ask HN: SaaS pricing pages with high prices and not “contact sales”
#59Mine goes up to $6k/mo: https://keygen.sh/pricing/ . I started using transparent pricing a couple years ago because I was tired of answering the same questions over and over again for enterprise leads.
Just fyi, I’m missing the previous dynamic logo
I kept the dynamic text as a tribute.
Re: Ask HN: SaaS pricing pages with high prices and not “contact sales”
#60Earlier quoted context omitted.
This feels like wishful-thinking rather than having any basis in reality. Many SaaS providers with _Contact Us_ pricing are market leaders.
That's an effect, not a cause. You can "afford" contact-us pricing, once you've got a monopoly stranglehold on an industry. You can't afford it when you're a scrappy newcomer fighting for mindshare.
Honestly, it seems to me that you just don't like the practice and so are rationalising.