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Ask HN: What's up with these DoorDash dark patterns?

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Re: Ask HN: What's up with these DoorDash dark patterns?

#51

Post by cheeze »

function_seven wrote: post #39
arcturus17 wrote: post #31

Earlier quoted context omitted.

Where I live (Spain), delivery restaurants have also become a total clusterfuck. There are thousands of options which are barely undistinguishable from one another - like those cheap Chinese brands that flood many product categories on Amazon. You'll occasionally find a name that stands out, like the ones you've posted, along the lines of "Thunderfuck Porn Burgers". But they don't entice me to order, since whatever t…

I wonder how long it'll be until I can order a burger from LAKPARCX Hamburgers with【1/4 pounds paty】, 【Nutritient cheese for whole family】, 【Come with choice of side】, 【Savor tasty meal】?

Nailed it.

Re: Ask HN: What's up with these DoorDash dark patterns?

#52

Post by danpalmer »

nharada wrote: post #19

Yes! I thought I was crazy! The most annoying thing for me is constantly getting notifications for "discount codes" that don't actually work. When I've contacted support they tell me "they're expired" or "it was a bug in the app" and they offer me a much worse version of the coupon. If it's a bug, they've had it for months, and it conveniently is very beneficial to their engagement numbers (you enter the app, make an…

I get these for Uber Eats all the time. I’ve just stopped using the app. If they’re not going to treat their customers with some dignity then I don’t want to be a customer.

Re: Ask HN: What's up with these DoorDash dark patterns?

#53

Post by jon-wood »

nonrandomstring wrote: post #34

Seriously, all of you lazy toads, learn to cook It's one of life's exquisite pleasures. You'll save a ton of money. Massively improve your health. It really impresses any potential partner - many a lifelong relationship started in the kitchen not the bedroom. Cookbooks are recipes are really fun. Surely my fellow hackers, don't we love to know how things work and be in control?

It's possible to both be able to cook and to want takeout now and again. Sometimes you just want someone else to do the cooking for you, but you don't want to go out to a restaurant.

Re: Ask HN: What's up with these DoorDash dark patterns?

#54

Post by noja »

Say what you like about DoorDash, but who wants to go back to the days before it?

Nowadays I can order straight from the app, simply pay for my pizza, the service fee, tax, delivery charge, and tip. Wait a little while and it comes straight to my door.

Sure, now it costs a little more, but that money is going straight to the guys that deliver my food. That's great for everyone.

Re: Ask HN: What's up with these DoorDash dark patterns?

#55

Post by mikkelam »

nonrandomstring wrote: post #34

Seriously, all of you lazy toads, learn to cook It's one of life's exquisite pleasures. You'll save a ton of money. Massively improve your health. It really impresses any potential partner - many a lifelong relationship started in the kitchen not the bedroom. Cookbooks are recipes are really fun. Surely my fellow hackers, don't we love to know how things work and be in control?

I love to cook, but this view is incredibly condescending. People have busy lives, you don't know what some internet person's life is like. I know a lot of people that simply don't enjoy cooking.

Re: Ask HN: What's up with these DoorDash dark patterns?

#56

Post by waqf »

faangiq wrote: post #14

Yea that whole company and industry is a dark pattern. Convenient though.

"whole industry": I am currently in Germany and the major apps here (Lieferando and Wolt) are a lot less dark patterny, the prices seem to be usually same as in-restaurant and there aren't hidden fees.

(My crunchy friends still criticise them for being an oligopoly that squeezes restaurants though, which may well be true.)

Re: Ask HN: What's up with these DoorDash dark patterns?

#57

Post by paulgb »

CPLX wrote: post #49
dejawu wrote: post #48

Earlier quoted context omitted.

That's really interesting... Do the actual real-life restaurants appear related? I just realized this screenshot is actually from GrubHub which I don't use anymore, so I'm not able to go back and check for further details.

My examples are from GrubHub too. Behold: https://www.google.com/search?q=site%3Agrubhub.com+%22108+ja...

Wow, a google search for site:grubhub.com "b*tch" reveals a lot more of them.

Re: Ask HN: What's up with these DoorDash dark patterns?

#59

Post by mbit8 »

dejawu wrote: post #20

It's insane. I once found a restaurant that had ghost kitchen'd itself EIGHTEEN times: https://i.imgur.com/7jwBlFG.png Some of the name variations are pretty funny though.

Is this even legal? In the country where i live you need to first register a business and can't make up funny names out of your mind directly into DoorDash

Re: Ask HN: What's up with these DoorDash dark patterns?

#60

Post by nonrandomstring »

mikkelam wrote: post #55
nonrandomstring wrote: post #34

Seriously, all of you lazy toads, learn to cook It's one of life's exquisite pleasures. You'll save a ton of money. Massively improve your health. It really impresses any potential partner - many a lifelong relationship started in the kitchen not the bedroom. Cookbooks are recipes are really fun. Surely my fellow hackers, don't we love to know how things work and be in control?

I love to cook, but this view is incredibly condescending. People have busy lives, you don't know what some internet person's life is like. I know a lot of people that simply don't enjoy cooking.

Interesting choice of word. Condescending implies talking down, whereas I am in fact talking up.

Poorer nations spend much more time per capita on cooking. India averages 13 hours per week. The average American male spends two and a half hours per week (20 mins per day) in "food preparation". We all have equally "busy" lives, yet our labour is distributed in different ways.

The 'first world' problems I am poking fun at (in a light way so please don't take it so much to heart) is known as "Time Poverty" [1].

My serious point is that western "oh so terribly busy" people allocate labour that preferences sitting in traffic en route a job sitting at a desk over cooking food. Cooking feels beneath us, because our time feels so valuable, in turn because we are robbed of it trying to be "productive". That is really unhealthy, mentally and biologically. It is a symptom of "affluenza" [2].

So rather than being "condescending" I am politely inviting you to descend amongst those of us with dirty hands from chopping vegetables (those weird shaped plants you mum used to ruin supper with :)

[1] https://en.wikipedia.org/wiki/Money-rich%2C_time-poor

[2] https://en.wikipedia.org/wiki/Affluenza

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