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Ask HN: Just finished coding my new startup; need ideas for getting traction

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Re: Ask HN: Just finished coding my new startup; need ideas for getting traction

#51
Dare I say, I think you are attempting to solve a problem that doesn't exist.

As a customer, what do I gain? As I see it, I take a significant risk in shipping with an unknown entity. The cost of shipping within the US is already fairly low, so why would I take the risk. You can't go international, even into Canada or Mexico, because I sure wouldn't take a package from an unknown person across the border for them.

You've created an opportunity for a driver with an empty truck, but you haven't (I don't think) really solved the question of why a customer would use the product. You say 50% off the cost is the benefit. But what is the average price of a product that can be moved in the manner you are describing?

If you are talking about getting door-to-door service, that is going to add up for the driver as well.

UPS, USPS, FEDEX, DHL, etc. all operate on a hub and spoke type system which is efficient with a large number of packages.

For local direct shipping, there are often lots of local options which may be cheaper than the big names. If you could link up the drivers across regional locations and offer them something so they can compete with UPS, etc, then you might be on to something.

An interesting annecdote, my great-grandfather got into the trucking business exactly as you are describing. He had a truck and was driving from town-to-town in Southern Ontario looking for work. People started recognizing him and asked him to take small packages for him on his travels. Then one day somebody asked him if he could deliver a Piano, and he clued in that this was a good thing. But that was in the early 1910's (I think), so there weren't a lot of shipping options.

Re: Ask HN: Just finished coding my new startup; need ideas for getting traction

#52
post #49
post #11

Earlier quoted context omitted.

This. I can't imagine why I'd want to give a package to a person I've never met who has no obligation to deliver the package to it's destination. If I didn't care too much about the item being shipped... I wouldn't be shipping it.

This was my reaction when I looked at airbnb. They seem to enjoy success. Any insight into why that trust model works? What makes it better than this?

The buyer isn't entrusting any property to the seller in the Airbnb situation. Putting down money through a buyer friendly system is one thing.. giving a PS3 to a basically unknown entity on top of that is something else.

Re: Ask HN: Just finished coding my new startup; need ideas for getting traction

#53
post #49

Earlier quoted context omitted.

This was my reaction when I looked at airbnb. They seem to enjoy success. Any insight into why that trust model works? What makes it better than this?

The buyer isn't entrusting any property to the seller in the Airbnb situation. Putting down money through a buyer friendly system is one thing.. giving a PS3 to a basically unknown entity on top of that is something else.

Sorry, but I still don't get it. Surely giving person X access to your home carries more risk than just giving person X your PS3. Is your point that you have less legal recourse or is there something more practical I am missing?

Re: Ask HN: Just finished coding my new startup; need ideas for getting traction

#55

Hate to be another naysayer, but... You're probably also incurring a lot of liability just by contracting the individual shipper to take an action on your behalf. Say your person is dropping a package that's just off their route to wherever they're going. They pull off the freeway, and BAM get hit by a semi. Congratulations, you're going to be the recipient of a huge lawsuit. Easy to dismiss that as, "Well how often…

I'm also wondering about liability, though not quite in that way.

First, what If something happens to the package that I'm carrying? I'm not going to carry something if I'm going to be liable if I break it, that risk won't be worth the gain.

Second, are the people carrying stuff for you going to be classified as employees? I don't know much about tax stuff but if you run the risk of the IRS classifying all these people as your employees, you might be running into a lot of administrative and liability problems.

Re: Ask HN: Just finished coding my new startup; need ideas for getting traction

#56
Why don't you test it to see if it works first?

1. Post an ad on craigslist for personal delivery tasks and find people who would want you to deliver their package.

2. Post an ad on rideshare and see if someone can deliver your package.

Validate your minimum viable product first before you invest more energy in this.

Re: Ask HN: Just finished coding my new startup; need ideas for getting traction

#58
post #53

Earlier quoted context omitted.

The buyer isn't entrusting any property to the seller in the Airbnb situation. Putting down money through a buyer friendly system is one thing.. giving a PS3 to a basically unknown entity on top of that is something else.

Sorry, but I still don't get it. Surely giving person X access to your home carries more risk than just giving person X your PS3. Is your point that you have less legal recourse or is there something more practical I am missing?

Ah, but in that case the /seller/ is the only one with property on the line. Sellers in most markets are used to taking on risk (eBay and PayPal's policies are oriented around this pattern, for example) whereas buyers are not.

Re: Ask HN: Just finished coding my new startup; need ideas for getting traction

#59
I think this is a viable idea.

I would focus on niche areas, perhaps where you would waive all fees (and the shipper would also) to get some users. What comes to mind are parents visiting college kids may be willing to bring care packages for other parents at the same college, and the same for packages going to military bases.

There may be other niches: fanciers of a particular dog or parrot breed may be willing to help others transport those animals, and those animals may be impossible to ship; among the heirloom plant type people, fruit tree sapplings might be good; people who are into a certain type of old car or motorcycle are also often community oriented enough to help haul something if they are going the same direction.

I would disregard the skepticism in the comments. I have found start-up types to be sort of passively hostile to co-operative type setups that are not crassly commercial enough for them -- there's nothing wrong with that.

I would not make the "safe, secure and reliable" guarantee, because you can't really do it, unless you offer package insurance (which might be a good add on). I would just say "select shippers with a reliability rating that suits you" or something like that.

You should also take the 1 - 2 - 3 steps on the left hand side, for people with packages, and replicate them on the right hand side, as in "1: you are traveling to a distant city 2: you find someone who needs a package sent there . . . . "

Also, I would suggest that for an unrated people the package must be inspected and sealed in the presence of the hauler, it will keep out some of the drug shipper types.

In your about page or further explanations, you might make reference to the way old settlers used to pass mail and packages to whomever was traveling in the right direction (in thinly settled places that is still sometimes done).

Re: Ask HN: Just finished coding my new startup; need ideas for getting traction

#60
post #2

Your target customers are probably going to be young people, college students, and the like. Businesses and older people may be more worried about the security of their package. You might try making a YouTube or Vimeo video about your service. Make it sound cool and efficient. It might get you a few customers.

Or drug dealers looking for mules.

Yes, the risk that you're transporting drugs alone might be enough to kill the service. A UPS driver has a plausible story if he's transporting drugs -- if you're pulled over with a package full of meth from this service your story is not much better than "it isn't mine, I'm just holding it for a friend"
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