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Ask HN: Is S3 down?

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Re: Ask HN: Is S3 down?

#472

Sysadmin: I can forgive outages, but falsely reporting 'up' when you're obviously down is a heinous transgression. Somewhere a sysadmin is having to explain to a mildly technical manager that AWS services are down and affecting business critical services. That manager will be chewing out the tech because the status site shows everything is green. Dishonest metrics are worse than bad metrics for this exact reason. Any…

It's not a lie, it's an "alternative fact" about how totally like awesome AWS is!

Re: Ask HN: Is S3 down?

#473

It really is amazing how many web services are dependent on S3. For instance, the Heroku dashboard is currently down for me. Along with all of my services that are on Heroku.

Same here, but worse. Some of the apps I have hosted on Heroku (including APIs) are showing "Application Error". Like you, tried logging into dashboard and got a Heroku error page.

Turns out that not all Heroku dynos are hosted on US-East. One of my friend's dyno is still up and running great.

Re: Ask HN: Is S3 down?

#476
Can anyone comment on mitigating issues like this with S3 Cross-region replication? I'm reading up on it now while one of my services is dead in the water.

Re: Ask HN: Is S3 down?

#477

Sysadmin: I can forgive outages, but falsely reporting 'up' when you're obviously down is a heinous transgression. Somewhere a sysadmin is having to explain to a mildly technical manager that AWS services are down and affecting business critical services. That manager will be chewing out the tech because the status site shows everything is green. Dishonest metrics are worse than bad metrics for this exact reason. Any…

People were joking about this but it turns out to be true: they host the status icons on their service: https://twitter.com/awscloud/status/836656664635846656

Saw that too, sounds like a convenient excuse for being caught in a lie.

AWS Employee #1: Hey, people are catching on that our status page isn't accurate

AWS Employee #2: Tell them it's cause of S3

Re: Ask HN: Is S3 down?

#479
After few requests timed out, started to dig a bit. The CNAME for a bucket endpoint was pointing to s3-1-w.amazonaws.com with a TTL of at least an other 5600 secods. Doing a full trace was giving back a new s3-3-w.amazonaws.com The IP related to s3-1-w was/is timing out, all cool instead for the s3-3-w.

Re: Ask HN: Is S3 down?

#480

Started a list of "things to do when S3 is down." https://justinjackson.ca/s3/ What else should I add?

Yes. Go for a walk and interact with people in the community. You might meet someone interesting and learn something as well!

My suggestion would be to rediscover the clarity and focus of thinking about systems and code on paper.
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