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Ask HN: Why is Reddit on mobile so obsessed with making me use their app?

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431–440 of 657 posts

Re: Ask HN: Why is Reddit on mobile so obsessed with making me use their app?

#431
Its worse. They keep breaking stuff on purpose just to push people towards their app and their new 2.0 design.

Seeing how popular the old interface is, they provided an option in the settings to keep using the old interface. A few months ago they decided to not honor that setting on mobile. So now many links on the site are broken and I have to go to old.reddit.com to get around it. Took me a while but now Safari autoprompts and fills it, so not an issue. However I can see a day where they will fully abandon the old interface and that is when I stop using reddit.

Re: Ask HN: Why is Reddit on mobile so obsessed with making me use their app?

#432

I’ve given up on reddit on mobile. From time to time I drop in on it using Safari on the desktop, but it’s not worth it to me to deal with their engagement-ification in their mobile app, or obvious crippleware of their mobile web experience. I’m not pissed off about this: It’s like dropping in on a bar I used to enjoy a decade ago, to find out it has been redesigned a few times and everyone’s a new face. Sometimes, t…

Try i.reddit.com

Rather old.reddit.com and opt out from new layout.

Re: Ask HN: Why is Reddit on mobile so obsessed with making me use their app?

#434
Reddit is busy building a Trumpian wall around itself. You can't export images easily; you can't get a link to shareable videos. You can't browse on a browser on a mobile device, they just simply won't let you.

On the content side: moderators are becoming more and more authoritarian: they hand out bans if you don't toe "their" line. Diversity of opinion is frowned upon.

It's a dumpster fire.

Re: Ask HN: Why is Reddit on mobile so obsessed with making me use their app?

#435
post #331

It is pretty offensive that they say "reddit works better on the app" when the only reason for that is that they broke everything on mobile (on purpose?) in a series of badly-implemented redesigns. I'm never going to install it, and I have all but stopped reading it because these prompts are so obnoxious. That's probably +$ for Reddit though. I don't understand why companies constantly do stuff that serves only _them…

I don't know why anyone would bother with the first party app when there are a bunch of really nice 3rd party ones with all sorts of additional features. All the one's I've used have been free with premium versions that only cost a few bucks. Which of course leaves me wondering how long it is before reddit pulls the plug on their API and forces people to use the busted mobile site or their app.

I hope they don't do it. If this happens I probably won't Reddit anymore. Apollo is not only the best Reddit client I've ever used, but is actually the most well-crafted iOS app I ever had the pleasure to use.

Re: Ask HN: Why is Reddit on mobile so obsessed with making me use their app?

#436

Other people are saying "ads," but the story is probably more expansive. Mobile apps have better hooks for pulling people back into the app, like popup notifications. Reddit has natural lifecycle points where they can do this: when people respond to your comments or comment on your posts. They could also notify users of events like their yearly Secret Santa. I wouldn't be surprised if their engagement numbers were mu…

This is correct. It's about retention more than monetization. With the app, you can not only send notifications, but you also have the app icon which reminds people of the apps existence. Even little things like "badging" (when the app icon shows a dot or number to indicate new notifications) and even that can have a noticeable impact on retention (we're all programmed to click into anything with a notification). Als…

Pedantically, retention is the most effective KPI for predictable monetisation plans.

Re: Ask HN: Why is Reddit on mobile so obsessed with making me use their app?

#437
post #331

It is pretty offensive that they say "reddit works better on the app" when the only reason for that is that they broke everything on mobile (on purpose?) in a series of badly-implemented redesigns. I'm never going to install it, and I have all but stopped reading it because these prompts are so obnoxious. That's probably +$ for Reddit though. I don't understand why companies constantly do stuff that serves only _them…

There's an option in your reddit settings to force them to serve you the old design rather than the redesign, which is remembered for future sessions. The old design isn't "mobile friendly", i.e. it requires a bunch of zooming in and out, but other than that it's completely functional, unlike the redesign which simply doesn't even work on mobile.

Re: Ask HN: Why is Reddit on mobile so obsessed with making me use their app?

#438
post #331

It is pretty offensive that they say "reddit works better on the app" when the only reason for that is that they broke everything on mobile (on purpose?) in a series of badly-implemented redesigns. I'm never going to install it, and I have all but stopped reading it because these prompts are so obnoxious. That's probably +$ for Reddit though. I don't understand why companies constantly do stuff that serves only _them…

The most enraging thing is Reddit took over video hosting themselves, but simply declined to have a mobile/text share option. Links from any 3rd party service show up in the phone as the content i want to share. Reddit? You try to send someone a Reddit video link and they get affronted by a pop up banner to download the mobile app when they click through. WTF! I sent a reddit link to a video to my dad, once. He repli…

On top of this, v.reddit.com is abysmal. Videos stop streaming, the cursor is impossible to use, I don't know how its allowed to exist in its current state.

Re: Ask HN: Why is Reddit on mobile so obsessed with making me use their app?

#440
I've identified my biggest pain point when these companies try to pull shit like this: it is the audacity for them to pretend like they have some authority to decide anything for me (as a user), or even nudge me in any directions, be it in content, ways to use their service, etc. ...

Dear Reddit, (and the likes),

You are a service company. You provide me a service. You are not an authority, or a thought leader, or anyone who's opinion I for some reason automatically respect or am interested in. You simply make it easier for me and users like me, to aggregate information and to share data, in a format that we like. You did not create that format out of thin air and you do not own it. It is we, the users that told you that this is the format we wanted to use, by going to your website and not competitors. You A/B-tested it from us. This does not give you any authority or right to pretend like you know what is better for us. You are simply a utility provider. Start acting like one. I do not care about your opinion about anything, let alone how I should use your site, what I should read, what I should buy or not. I just want a service, the aggregation of information. The utility of it. I don't care about how you make money (none of the users really do, let's be honest). If you stop giving the utility, I will go somewhere else. If you can try to provide this utility and also making money in the process - good for you. If you ask me to pay for your service, a fair (!) price, I will gladly do, like I do for any utility like electricity, clean streets etc.

The more shenanigans like this you pull, the faster the decentralized versions of those utilities (a useful forum for quick information, in your case) will come up and eat up into your revenue.

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