Earlier quoted context omitted.
YES!
Or NO! Frankly, the right answer depends a lot on the nature of the business, and the people involved. Being in the tech business, I would never even consider hearing someone out on the phone, simply because >99% of the unsolicited phone calls we get are scams or completely inappropriate for what we do. If you were to send me a personal email, OTOH, you'd be guaranteed a reply. And it'd be much more likely to be posi…
Was more about the principle, talk to frickin' users!