One of my specialties is AWS Connect based call centers https://news.ycombinator.com/item?id=47241412 I use LLMs to determine what a caller’s “intent” is. I do my best with my initial prompt and then I have the “business” test it and I log phrases that they use. I then make those phrases my scripted test suite. Any changes in prompts or models get put through the same test suite. In my case, I give my customers a web…
Do you play with the temperature/top k parameters at all?
Going from free text to tool call with parameters in the grand scheme of things is one of the easiest things to do especially when you only have a limited number of tools.