Live data from Hacker News

Ask HN: How to deal with constant interruptions at work (with ADHD)

news.ycombinator.com

41–50 of 97 posts

Re: Ask HN: How to deal with constant interruptions at work (with ADHD)

#42

To go offline in slack should be an option. Talk to your manager or someone at the company. You have a disability, there must be accommodations. What I do is keep any chat and such closed and only accept e-mail. I then have two set times a day where I check it by going through the mailbox. There should be no argument that you can't do this unless you're employed to be always on-call and need to be responsive in 5 min…

Depends on the role and company. A big company can probably tolerate a couple non-team-player developers who just execute on tasks they're given in isolation, but most of the time software engineering is a team activity and being unresponsive to teammates is going to block them from getting their work done.

I'd rather have one developer take a hit to their productivity to answer a coworkers questions and keep the whole team moving forward than have the team blocked so that one employee can complete their ticket in a single uninterrupted block.

Re: Ask HN: How to deal with constant interruptions at work (with ADHD)

#43
1. There are necessary interruptions and there are optional interruptions.

Almost all electronic interruptions are optional. Put them in a dedicated browser identity, a dedicated email identity, a dedicated virtual machine, a dedicated physical machine, etc.

2. Flow is not a magical state. Work is how you get into flow. Work is how you recover from interruptions from a flow state. So just start doing something that needs to be done.

3. Drama is interesting. It is not work.

Good luck.

Re: Ask HN: How to deal with constant interruptions at work (with ADHD)

#44

- Ignore your inbox: Unless you're in a support role, most company emails are not as critical as you might think. All of that noise between blathering newsletters, GitHub notifications, calendar events, various service updates, and alerts from failed CI jobs are mere distractions. You can configure your mail to filter these out or, like I do, not bother checking them for days. If something's actually important, you'l…

As tech lead on my team, I ask them to make it to standup and I'll forgive any other absence. It's 15 minutes, we time box it so we just hang up on second 900 if we even make it that long. My team won't update ticket comments, they wont read emails, they won't read Teams channel questions directed at them. I try to keep these things at a minimum so that I can't be accused of making a point about over-stimulation - I…

I concede that an individual's response should also be within some amount of reason in a given context. If your team isn't responding to anything in a reasonable amount of time, that's a serious problem. To me, ticket status and Teams channel questions are way more important than the vast majority of emails or standups. However, in your situation, there's some benefit (mainly to you) to standups.

You're in a tough position, it sounds. You're a lead, yet likely restricted to leading technology and not so much people. I don't know what your leadership style is, but I've noticed some people are treated like bosses for merely acting the part, so that's something to consider.

Also, what I meant to say was that a person should skip standup if it actually benefits their productivity. They should show up to some standups, perhaps most. Hypothetically, standups could be done well, but I don't usually experience this. I don't think people should never show up to team rituals.

Re: Ask HN: How to deal with constant interruptions at work (with ADHD)

#45
post #40

- Ignore your inbox: Unless you're in a support role, most company emails are not as critical as you might think. All of that noise between blathering newsletters, GitHub notifications, calendar events, various service updates, and alerts from failed CI jobs are mere distractions. You can configure your mail to filter these out or, like I do, not bother checking them for days. If something's actually important, you'l…

Adding my voice, if your stand up sucks, I'm sorry, but you will still need to provide some kind of input to those you work with on what you're doing and what you need. Otherwise, don't be surprised at performance reviews.

In which case, I would extend what I wrote to say that providing a written version of your standup in Slack (or whatever) can be a reasonable alternative, as long as actual standup isn't skipped too frequently.

Re: Ask HN: How to deal with constant interruptions at work (with ADHD)

#47
Mute non-priority channels. If it isn't a Prod alert, my team's private channel, or a customer-facing channel where they have been directed to in order to request help (Cloud DevOps team that does all the things, people constantly ask us for help with their work), it's muted.

I've been using the "Hummus" notification for some years because the dings are triggering and hummus is yummy. But in the past couple of months, I leave my audio muted.

"Lofi beats to study to" is actually a really great genre of music to put on in the background as it gives my brain stimulation but is not detracting. It can help me start getting focused on my task rather than looking for something interested in the muted channels.

I don't look at email but a few times a day to hit the "delete" button and ponder how to make a rule to filter out the email I delete on a daily/weekly basis.

Direct people who want your help to your team's public Slack channel. Do not help people in your DMs. This gives the whole team a chance to help and not put it all on you. We went further and the primary on-call person is responsible for being the first contact to our customers in our public channel. The idea is to make it so people not on-call don't get distracted. It's worked.

Now, if you can get your customers to stop asking for help (For my team, this has come down to training them on the things we get repeat questions about, and directing them back to their own team to ask for help before coming to us), and get your team to quit asking for help, you'll be golden.

Edit: Tell people to use threads. It helps reduce pings.

Also tell people not to use @here. Send them an article about why not to use it. Also use passive-aggressive emojis like :pingsock: when they continue to do it in channels with 900 people in them.

Re: Ask HN: How to deal with constant interruptions at work (with ADHD)

#48
post #30
post #26

I'm autistic, and quickly become very frustrated by distracting sounds and unexpected or unproductive interruptions. Unfortunately, this is a "me" problem, and I've found that I'm the only one interested in solving it. After years of carefully managing/challenging expectations of me, here's what my work situation looks like today. - I work 100% remotely. If I go into the office, I will only be interrupted constantly,…

IMHO, this seems very reasonable.

Only if his expertise is highly relevant and beneficial to the company

Re: Ask HN: How to deal with constant interruptions at work (with ADHD)

#49
post #26

I'm autistic, and quickly become very frustrated by distracting sounds and unexpected or unproductive interruptions. Unfortunately, this is a "me" problem, and I've found that I'm the only one interested in solving it. After years of carefully managing/challenging expectations of me, here's what my work situation looks like today. - I work 100% remotely. If I go into the office, I will only be interrupted constantly,…

But does you ignoring messages for misc. work requests get escalated to your manager?

Re: Ask HN: How to deal with constant interruptions at work (with ADHD)

#50
post #30

Earlier quoted context omitted.

IMHO, this seems very reasonable.

Only if his expertise is highly relevant and beneficial to the company

It’s weird that an employee who opts out of noise specifically for productive work gets this treatment.

Some of the most incredible programmers I’ve had the pleasure of working with were just like this, and I felt like it was my job as their boss to help them keep it that way.

There’s a bias for visibility and not actual work that I think makes it really difficult for those on the spectrum or who have adhd or just difficulty refocusing after getting interrupted have to deal with that doesn’t get a lot of support in the modern workplace. To boot, this culture drives type-a, need to talk face-to-face, achievement focused personalities absolutely crazy.

I can’t tell you have many times I’ve had to say no to some over controlling stakeholder who “needs in person morning status updates” every day. It absolutely killed our code velocity when we tried it and the late night crew thought they were hitler.

Post reply on HN