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Ask HN: Should you reply STOP to unwanted texts?

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Re: Ask HN: Should you reply STOP to unwanted texts?

#331

Earlier quoted context omitted.

Yet another reason why SMS 2FA should not be used. Shameful.

What is a better 2FA channel?

an authentication app like google authenticator. there are others as well. https://en.wikipedia.org/wiki/Comparison_of_OTP_applications

No communication occurs to serve your 2fa code - it's a time based 2fa protocol.

Re: Ask HN: Should you reply STOP to unwanted texts?

#332

Earlier quoted context omitted.

What is a better 2FA channel?

Any dedicated MFA app, such as Authy.

I just saw on https://en.wikipedia.org/wiki/Comparison_of_OTP_applications that Authy is discontinued as of March 2024?

Re: Ask HN: Should you reply STOP to unwanted texts?

#333

Beware the edge case: I responded STOP to a message years ago, then was unable to receive SMS from a popular money transmission app during the signup flow to claim funds that a friend sent me. After over a month of troubleshooting, it turns out that I had sent "STOP" to that number years ago on a different device (no longer visible in chat history) and now had to send "UNSTOP" in order to receive the phone verificati…

Just wanted to say that I find it curious that you have to text “UNSTOP” and not something like “START”, lol

START works as well. At least for numbers provided by twilio: https://help.twilio.com/articles/223134027-Twilio-support-fo...

Re: Ask HN: Should you reply STOP to unwanted texts?

#334

Beware the edge case: I responded STOP to a message years ago, then was unable to receive SMS from a popular money transmission app during the signup flow to claim funds that a friend sent me. After over a month of troubleshooting, it turns out that I had sent "STOP" to that number years ago on a different device (no longer visible in chat history) and now had to send "UNSTOP" in order to receive the phone verificati…

This happened to me with a major bank. They were using the same number for 2FA and some other types of texts. I got locked out of my account for a while because I had unsubscribed from their marketing texts. What an unbelievably dumb way to send 2FA codes.

I think something similar happened to me, but I used the phone's block and report feature. I assume it was the number of some SMS sending service that had both legitimate and spam clients.

Re: Ask HN: Should you reply STOP to unwanted texts?

#335

In my experience it doesn't do much. For example, I made the mistake of contributing to the campaign of a politician. Now I get texts from candidates all over the country. If I reply STOP to one, I just get sent more texts from another number, for another candidate in another state. I just got tired of replying with STOP after the 20th time. This just guarantees I'm never giving any money to any candidate ever again.

I think it doesn’t matter if you stop know. I know people still getting spammed today after donating to Obama in 2008.

Re: Ask HN: Should you reply STOP to unwanted texts?

#336
post #221

I often use the “Report junk” button on iOS but after spending years being bombarded with political SMS messages that I didn’t sign up for (always addressed me by the wrong name, and I’ve had my number for well over 20 years) I finally got relief. I found out which provider was sending the SMS and contact their abuse line (I would reply STOP but they would just send from a different phone number) and got the name of…

Well, whats the company?!

Bandwidth was the SMS sending company and "Scale to Win LC Registered" was the client who was using Bandwidth to send the SMS. I reached out to STW and had them blacklist me.

Re: Ask HN: Should you reply STOP to unwanted texts?

#337
post #157

Earlier quoted context omitted.

Just wanted to say that I find it curious that you have to text “UNSTOP” and not something like “START”, lol

Unfortunately, the world is opt-out, not opt-in.

For commercial texting in the US, it is supposed to be opt-in.

Of course, there are unscrupulous parties who don't respect this.

Re: Ask HN: Should you reply STOP to unwanted texts?

#338

Earlier quoted context omitted.

Twilio is sort of a dream for spammers, they'll just make new accounts on it and spam campaigns on those new accounts. Political organizations do it all the time, if you get on a list you're never getting off. Lookup the numbers sending to you (Twilio's own lookup tool works great for this) and it almost always comes back Twilio/Zipwhip. I only recommend responding STOP to short codes since there's more investment an…

I think Twilio requires its customers to go through the process of registering with the CTIA before allowing use of the SMS API. I abandoned a project because the process was too burdensome. Political campaigns are exempt though.

Yes - we went through this for a client I'm currently working with. We were migrating from an approved campaign via a different provider to doing it on Twilio and even in that case, there was quite a heavy process to get approved again on Twilio.

(Which, as an end-user, I'm happy about...)

Re: Ask HN: Should you reply STOP to unwanted texts?

#339
post #294

Earlier quoted context omitted.

No, this is specifically for the case of someone intentionally signing up to receive the texts first. Had they been unsolicited, the outcome would have been the exact opposite. The take away is don’t sign up for SMS spam, send obtuse opt out messages, and then expect a payday in court.

> No, this is specifically for the case of someone intentionally signing up to receive the texts first. How do they know I consented vs the person who had the number prior to me? I recieve texts I didn't sign up for all the time for companies I've never heard of for people with names and addresses that are different than mine. I really feel the burden of consent should be on the sender vs the receiver. Think of it th…

In a world where companies clamor for customer engagement, it seems absolutely fucked to me that it would seem burdensome, somehow, to monitor replies to SMS messages.

Re: Ask HN: Should you reply STOP to unwanted texts?

#340

Earlier quoted context omitted.

Any dedicated MFA app, such as Authy.

I just saw on https://en.wikipedia.org/wiki/Comparison_of_OTP_applications that Authy is discontinued as of March 2024?

Authy desktop apps are discontinued, the mobile apps are up and running.
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