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Ask HN: What recent UX changes make no sense to you?

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Re: Ask HN: What recent UX changes make no sense to you?

#31

The entire idea of a user experience makes no sense to me. A user interface is unnoticeable and forgettable, because it's a utilitarian functionality. A user experience can only be an experience if it's notable and memorable, and the only way for that to happen is for it to get in the way. On top of that, everyone will eventually adjust to it, so to stay notable and memorable, it has to constantly change, so it can a…

Don't mix up UX with UI.

The experience is not the interface, but how you accomplish what you set out to do. Unobtrusive UI that helps you get things done is what part of the experience should be.

Re: Ask HN: What recent UX changes make no sense to you?

#32
post #7

My state’s car registration renewal system is now a chatbot rather than a form.

NC?

Yes!

To add further insult, it doesn’t tell you that there’s a $11 charge for paying online until after it’s interrogated you for all the details of your renewal.

Re: Ask HN: What recent UX changes make no sense to you?

#33
post #31

The entire idea of a user experience makes no sense to me. A user interface is unnoticeable and forgettable, because it's a utilitarian functionality. A user experience can only be an experience if it's notable and memorable, and the only way for that to happen is for it to get in the way. On top of that, everyone will eventually adjust to it, so to stay notable and memorable, it has to constantly change, so it can a…

Don't mix up UX with UI. The experience is not the interface, but how you accomplish what you set out to do. Unobtrusive UI that helps you get things done is what part of the experience should be.

[deleted]

Re: Ask HN: What recent UX changes make no sense to you?

#34
iOS making a random app on my phone the default ‘Open with’ in Files instead of opening quickly in Preview.

Recently was trying to open images in Files and it kept opening in my Canon print app. Thought it was a glitch so I just deleted the Canon print app.

Tried opening the file again and it opened in Copilot. Figured out I had to change ‘open with’ to Preview. Copilot is still set as the default. I’m sure I can change it somewhere but why is that the default in the first place?

Re: Ask HN: What recent UX changes make no sense to you?

#37

Earlier quoted context omitted.

100% If you want them, make it so when I mouse near it extends out

Omg no. Don't move clickable things suddenly under my mouse that weren't there when I picked where to put my cursor. I absolutely detest systems like this that break my current mode because they guess I might want shovelin something else as a new mode. Even if you get it right 9 times out of 10 I find it so disruptive. Somehow it makes me feel like the system is -untrustworthy-. Grain of salt though - I tend to take…

I agree in the majority of cases, however with a scroll bar its usually where there is a lack of content in a webpage and it can still be small.

Otherwise I agree and detest it.

Re: Ask HN: What recent UX changes make no sense to you?

#38
post #15

Animations and transitions are out of control. I use 1password extensively on my phone and the process of loading and unlocking involves multiple superfluous animations for a task I'm trying to do quickly.

> I use 1password extensively on my phone and the process of loading and unlocking involves multiple superfluous animations for a task I'm trying to do quickly.

I do too. The animations take barely any time, unlocking the actual vault is what takes time.

Re: Ask HN: What recent UX changes make no sense to you?

#40
post #32

Earlier quoted context omitted.

NC?

Yes! To add further insult, it doesn’t tell you that there’s a $11 charge for paying online until after it’s interrogated you for all the details of your renewal.

I hate websites that hide charges until you have spent significant time entering information. There should be a law!

Everyone assumes that they collect and store personal information (to use or sell later), even when the user abandons the process after finding the true cost. There should be another law!

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