She had to call the bank to find out what the balance is. Of course on their side it looks like the statement was generated and emailed at the normal date.
Ask HN: Is there hope for Microsoft 365 support?
31–40 of 60 posts
Re: Ask HN: Is there hope for Microsoft 365 support?
#32You have Unified Support and dedicated CSAM assigned to your case? If you're trying to solve this over Basic support...Good luck friend!
I guess only basic since our main provider is Google, not MS. We do use Azure for small stuff, but too small for any special support channel.
Re: Ask HN: Is there hope for Microsoft 365 support?
#33Can't believe in 2025 on "hacker news" people are still asking if Microsoft is the way to go. No, it isn't. It has never been.
Re: Ask HN: Is there hope for Microsoft 365 support?
#34Earlier quoted context omitted.
I guess only basic since our main provider is Google, not MS. We do use Azure for small stuff, but too small for any special support channel.
It may be worth it just to sign up for this one ticket. If you're lucky you can get it done with one months worth of support.
Re: Ask HN: Is there hope for Microsoft 365 support?
#35I think it's also possible a large amount of people on Outlook (or LinkedIn?) lost interest and clicked "report spam" because it's quicker and more effective than unsubscribing from most automated messaging.
Edit: another thing I caught O365 doing was rewriting the headers in my email (it didn't like the way my From:-address was structured by my server) and then checked the DKIM headers. Obviously the email they altered themselves didn't pass the DKIM signature check. Worked around it by altering my email client to set the From address in a way that Outlook liked.
Re: Ask HN: Is there hope for Microsoft 365 support?
#36Re: Ask HN: Is there hope for Microsoft 365 support?
#37Earlier quoted context omitted.
Yes, I have. Message Trace is an interesting one. If we send an email without the 25friday.com keywords everything works fine, the message is shown on Message trace as delivered and the recipient gets the email with SCL 1 (all good here). As soon as the very same email is appended with a www.25friday.com, Message Trace still shows the outbound email, also as delivered, but the recipient (if a Microsoft account) never…
Are you sure that it's MS who's blocking? Just think it's weird that they show it as delivered to recipient, sounds like they send the mail and something weird happens after.
It's possible that this is a technical issue or a submission server issue, but it's not uncommon for Outlook to make email disappear.
Re: Ask HN: Is there hope for Microsoft 365 support?
#38Re: Ask HN: Is there hope for Microsoft 365 support?
#39Something to consider if you haven't yet: have you checked that your website hasn't been compromised? I've seen something similar happen to a domain that got their WordPress hacked and was used to host malware. I think it's also possible a large amount of people on Outlook (or LinkedIn?) lost interest and clicked "report spam" because it's quicker and more effective than unsubscribing from most automated messaging. E…
Re: Ask HN: Is there hope for Microsoft 365 support?
#40MS are notorious for blacklisting IP ranges from providers like Linode, which makes it impossible for a small biz to run its own commercial system. I'm not surprised they also keyword block, because Outlook flags Microsoft's own marketing messages as spam. There really needs to be some kind of global Digital Bill of Rights which provides legal recourse from these giant sclerotic algo-run oligopolies. MS, Meta, Amazon…
But there is a larger pattern to acknowledge here. It's about unaccountable digital privilege and the ability to wield technology for capricious harm.
This week I've been interviewing US government tech workers about the misuse of the SSA "master death file". If you're in this file you're digitally "deleted from society", after which all credit cards are automatically cancelled, bank accounts frozen, so one cannot get paid, see a doctor, travel or function in US society. DOGE are actively working to consolidate and centralising systems to make it "easier" to nudge undesirables to "self-deport".
In order to do this, huge amounts of illegal activity are already afoot, but most people, including judges, are not technically able to comprehend what is being done or what technofascism looks like.
If we want a "Bill of Bytes", it is going to need some very wise and far sighted thinkers who understand the nature of digital harms, and it will need to apply as much to governments and individuals as to private enterprise.
Existing "cyberlaw", including things like "computer misuse" are looking decidedly stone-age in the face of 21st century "layer-8/9" threats.