Live data from Hacker News

Ask HN: SaaS pricing pages with high prices and not “contact sales”

news.ycombinator.com

31–40 of 63 posts

Re: Ask HN: SaaS pricing pages with high prices and not “contact sales”

#34
Atlassian Marketplace does this for all their 3rd-party apps, e.g. https://marketplace.atlassian.com/apps/1229877/ilograph-inte...

You can put in any number from 1 to 50,000 users and get an exact quote. This is possible because there's zero additional setup for an app already in an ecosystem like this. Compare that to onboarding an enterprise to a SaaS solution, or an on-prem solution, which could be a significant amount of work depending on many factors.

Re: Ask HN: SaaS pricing pages with high prices and not “contact sales”

#35

Earlier quoted context omitted.

That might be what you prefer; but just not how the world works. For large fees just a much higher likelihood of sales after a personal connection has been made

A higher likelihood of sales isn’t something a buyer is looking for, though. If I’m browsing for a service to solve a problem, a low likelihood of being chased by a sales person for the rest of the year is interesting though.

> A higher likelihood of sales isn’t something a buyer is looking for, though.

It's what the sellers are looking for though. And the sellers generally are the ones making these sites.

If you want to put up a website describing what you want to buy, and put a very explicit chart about what you're willing to pay, you're more than free to do so.

Re: Ask HN: SaaS pricing pages with high prices and not “contact sales”

#36
We provide a GPU visual graph AI platform that gets used by folks looking at relationships & correlations in their data (think cyber, fraud, social, supply chain, genomics), and came to this: https://www.graphistry.com/get-started

Many folks are individuals, or highly technical and do not want to engage, so they want to just try for themselves. Imagine a Splunk or Databricks analyst who likes to do notebooks on the side. On the other end, we'll have architects planning say a $1M or $20M data project for the next few years of their dept's data arch, and want to really think through scaling.

So we split between free/cheap self-serve SaaS, where people can just go without thinking about any infra etc, to the more enterprise self-hosting tier where they can run in their own cloud, and decide whether they like to do on their own (ex: very clear & immediate task), and when they want to talk about GPUs, graphs, AI, LLMs, etc., and how that can accelerate or solve some of the harder problems they're ultimately tackling, they have a way to reach out and we can share our experiences from similar orgs.

For louie.ai, we're basically preparing to do the same. It's possible to optimize on this stuff for enterprise teams, but we don't see much of a need: when we're solving a real enterprise problem, and are speaking our users language via our public talks, blogposts, etc, they'll check the page to make sure the form factor can make sense and it's indeed in their problem area, and then they want to talk. When something is a top 3 priority for a dept, they'll be getting on zoom calls with multiple vendors, so just need to make it easy for them to do that.

Re: Ask HN: SaaS pricing pages with high prices and not “contact sales”

#37

I run https://serverthiefbait.com/ and the highest plan is $900 (not recurring). However, nearly everyone who buys that plan seems to mail me with special requests, which I usually do for free but probably should switch to a 'contact sales' model and decide the price based on the customers needs. It's usually things like "can you help us with automation to roll this out to every one of our users home directories", or…

This is such a good idea. I’m going to sign up!

You’ve got a tiny typo (“age” is listed twice) in your fourth FAQ:

age, software version, file format, age

Re: Ask HN: SaaS pricing pages with high prices and not “contact sales”

#38
post #35

Earlier quoted context omitted.

A higher likelihood of sales isn’t something a buyer is looking for, though. If I’m browsing for a service to solve a problem, a low likelihood of being chased by a sales person for the rest of the year is interesting though.

> A higher likelihood of sales isn’t something a buyer is looking for, though. It's what the sellers are looking for though. And the sellers generally are the ones making these sites. If you want to put up a website describing what you want to buy, and put a very explicit chart about what you're willing to pay, you're more than free to do so.

Shouldn’t the sellers should be looking for what the buyers want?

Re: Ask HN: SaaS pricing pages with high prices and not “contact sales”

#39
post #27

From my experience, anyone looking to spend more than $1000 per month will want to have a conversation with someone. They might not require any additional features, but many companies will need an account manager's email address to enter into their procurement system. So “contact us” helps both sides.

But I still want to know what sort of a ballpark I’ll getting in to. Is it $1/month per user? Or $100? Hiding all prices behind “contact us” makes window shopping expensive to me and I’ll likely just move along.

Re: Ask HN: SaaS pricing pages with high prices and not “contact sales”

#40

This is how we price: https://www.demandsphere.com/pricing/

How do you fare with 'just' 14 free days? I always find that if I get busy, or life just gets in the way that 14 days isn't always enough. I have, though, with certain vendors, negotiated a certain number of hours that I have always used (and if I've not continued to use the product I've always provided honest feedback as to why not).

Usually our conversations are pretty involved with customers so if they need more time to evaluate something it’s not an issue to extend their trial.
Post reply on HN