Earlier quoted context omitted.
The exec may have 1001 different, arguably more important things to do. That has nothing to do with how the exec acts. Hell, maybe I have 1002 today. I’m too busy to count, and why are we measuring? Why exactly is it that shit rolls down hill? Because we are told that’s how it works. And to toughen up and get over it. That is one option. Not the only one. The exec doesn’t deserve kid gloves either. So that doesn’t se…
Everyone is human and everyone has bad days. In “learn to deal with it” what you’re really learning to deal with is the fact that humans are imperfect and every time you erupt when someone else is erupting is a recipe for disaster. Sometimes you have to deal with problems or inconveniences in order to not cause bigger problems
The moment a system begins to expect individuals to bear that burden unevenly, it starts to rot. The moment a system is deliberately set to do this in such a way that it “rolls downhill,” the system is a failure.
Whether you are the CEO or the janitor, you are human. Oddly the CEOs seem to forget that more often than the janitors. Aren’t we all just shocked.