31–40 of 55 posts
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Can't get the customers without registering the company (stripe won't let me go live :) )
Did you look into Stripe Atlas? - they do all the work of setting up the company and bank for around $500.
Sure, it's okay to post your landing page here. Please do. MVP stands for "Minimum Viable Product". It implies some paying customers. Nothing wrong to use the word prototype here.
I'm to shy about it (not the best quality), but anyway: https://goandcall.me Idea: the link or widget that will help your customers reach you to your own phone number without any additional plugins or tools. Manage the links\numbers, activate them or deactivate. Attach scheduler to them. Hide your own number behind the links.
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More legal advice is always nice but it costs and may not add significant value. Registration tends to be straightforward and necessarily formalizes ownership structure to a significant extent. That said, lawyers may be useful for contracts. If the OP has concerns about registration costs, my advice would be to hold off lawyers at this stage and get a customer first.
Can't get the customers without registering the company (stripe won't let me go live :) )
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I'm to shy about it (not the best quality), but anyway: https://goandcall.me Idea: the link or widget that will help your customers reach you to your own phone number without any additional plugins or tools. Manage the links\numbers, activate them or deactivate. Attach scheduler to them. Hide your own number behind the links.
"Let your customers reach you out in a simple and reliable way" does not sound right. Try either, "reach you in a..." or "reach out to you in a..."
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I'm to shy about it (not the best quality), but anyway: https://goandcall.me Idea: the link or widget that will help your customers reach you to your own phone number without any additional plugins or tools. Manage the links\numbers, activate them or deactivate. Attach scheduler to them. Hide your own number behind the links.
"Let your customers reach you out in a simple and reliable way" does not sound right. Try either, "reach you in a..." or "reach out to you in a..."
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Thank you very much for the amazing feedback. That is what I'm also thinking about, but the starting point seems to be quite challenging for me becuase according to the stripe regulations I do need to open the company or something (I'm not the US based guy).. wil try to solve it somhow on my own.
It might be worth laying out your position in an email to stripe, and asking them to recommend a path. Ie, this is where I am. What's the easiest way to start using the service? They might suggest a sole trader with a business bank account or some other relatively easy/cheap setup that can be temporary.
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Stripe Atlas might be too soon for you... Focus on getting some sales first. While Stripe Atlast is great (and cheap!) for what it is (setting up a US bank account and a Delaware C-Corp) do realize that you'll have to file taxes in the US from now on. If you use a payment provider (like Stripe, which is awesome!) you'll be able to charge people from the US just the same without going straight to tax hell. Sell, sell,…
Looks like you are right, but how can I setup payment system without the EIN number? Stripe won't allow it
You're probably far better off filing for something like a Wyoming LLC[0] for about $150 initially and $75/year after that (if an LLC will work for you internationally).
I'm not an accountant or attorney and I strongly suggest paying one for at least an hour of their time to get some professional advice.
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>> "An angel investor would be able to assist you with company registration, however you can also do it yourself through an agency." Although this is true, I would seriously advise the founder to get his own (trustworthy) lawyer assist him through the process, as with everything related to incorporating the company (ownership and investment structure).
More legal advice is always nice but it costs and may not add significant value. Registration tends to be straightforward and necessarily formalizes ownership structure to a significant extent. That said, lawyers may be useful for contracts. If the OP has concerns about registration costs, my advice would be to hold off lawyers at this stage and get a customer first.
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I'm thinking more about support than money. I can run it for some time on my own for sure... But registering the company, talking about marketing, helping with sales strategy all these things.. I definitely need them more than money.
When you used the word "support" I thought about something else too not to forget about: Customer support. When I turned on a side project iOS app a while back, and actually managed to get customers paying for it, I soon found myself swamped with support requests. "How does this work? It crashed, help! I'm getting this error message!" Also, automated bug reports. The app was bringing in tens of dollars per month, not…
If you're getting an overwhelming amount of support requests compared to how much money your product generates, something is wrong.
1. If large amounts of tickets have a similar root cause, make sure those customers are picked up before they create a ticket. Maybe you fix the issue, implement the suggestion, have an FAQ you make sure they see, rework your app so that this no longer comes up, etc.
2. If you have a ton of free users producing a ton of support requests, and not enough revenue from the product, you might be monetizing it wrong. Could be a sign of a bad conversion rate, a bad monetization strategy, or simply a sign that you shouldn't have a support stream for free users.
3. (General advice) Do all the customer support yourself for as long as you can. This is the best way to know what they want and they'll be happier for it. It won't stop making sense to do this until you really are a big company. And even then I'd still advise to pick up support tickets whenever you can.
Nothing matters until you get sales.
Paying customers gives you a more defined value proposition for your product, it also tells you what specific niche to serve.
A suggestion for Got #6. A very important piece of advice I received when I was working on my product was, "It's better to have 10 people love your product than 1000 who like your product"