261–270 of 734 posts
A ticketing system that doesn't sux (I like RequestTracker, but it shows its age). Top players are ridiculously overpriced. My management style is like this: every task/request is numbered, placed in a queue and assigned to a professional. What I expect from my ticketing system: - every manager should be able to assign tasks to someone and set the order they must be executed. He needs know what his team is doing and…
Many doctor offices still have horrifying paper record systems, don't use e-invites, etc. Companies are fixing this but the market is still huge. I don't know why the few companies that are in the IoT space for oil and gas aren't scooping up literally billions in missed opportunities for sticking cell-enabled sensors on oil platforms, fields, etc. Then there's the next billion dollars waiting for whoever starts stick…
A ticketing system that doesn't sux (I like RequestTracker, but it shows its age). Top players are ridiculously overpriced. My management style is like this: every task/request is numbered, placed in a queue and assigned to a professional. What I expect from my ticketing system: - every manager should be able to assign tasks to someone and set the order they must be executed. He needs know what his team is doing and…
The problem here seems to be that users/customers insist on customizing any such app to death. Personally, I think the optimal ticket system would have this data for each ticket: * A unique, prefixed ticket # (JIRA gets this right) * An assignee (like an email To:) * A reporter (like an email From:) * A one-line summary (like an email Subject:) * A multi-line body (like an email body, but ideally with markdown) * Att…
As is (consequently) friction it creates in changing the workflow as needs change.
Thats just the fundamental and immutable nature of the problem domain.
A family member is a lawyer in the Worker's Comp, SS, and Family Law space. THE software for lawyers in this space is called A1 Law. It solves a lot of real problems lawyers in that space have (form letter generation, calendar integration, case management)... but it's so slow to use new technologies. They advertise PalmOS integration. My family member has to have their own server in a closet running the server versio…
Make the slightest mistake and you are getting sued!
Normally I live in China, and rarely eat western breakfast. Recently I returned to Australia to spend some Christmas time with my extended family. A few mornings ago, I put some real bread I cut from a sourdough loaf in a toaster. Due to its irregular size, when it popped it didn't pop out completely, resulting in a sort of "toaster is too hot to insert fingers, toast is too hot to hold, toast is ready, find metallic…
> Someone should really fix toasters. They have. They're called dualit. https://www.amazon.com/Dualit-20293-2-Slice-Toaster-Chrome/d...
I bought my bottom of the barrel Wal-Mart toaster for $6 about 8 years ago. It might occasionally have issues popping out a piece of bread but it cost $6 and it toasts bread consistently.
I'm mostly holding on to this thing to prove a point to the "they don't make them like they used to" and the "you have to spend at least $100+ on X or else it will break in a week" crowd. I know it isn't the best toaster out there but I'd take it over a $189 toaster even if both were offered for free just because I'd feel like an idiot for having something so ostentatious on my countertop.
http://masterkeypro.com/ is sort of the only entry in the market and cores/companies-that-need-key-schedules change just often enough that say $5-10 month could gain traction.
A ticketing system that doesn't sux (I like RequestTracker, but it shows its age). Top players are ridiculously overpriced. My management style is like this: every task/request is numbered, placed in a queue and assigned to a professional. What I expect from my ticketing system: - every manager should be able to assign tasks to someone and set the order they must be executed. He needs know what his team is doing and…
We're in our first month of releasing Zammad [1] an open source Zendesk alternative with pretty neat features. You can check out some screenshots or a free 30 day trial oft our hosted solution on our commercial site [2]. I really like your feature ideas and will later create issues for them. Would be great if you add some too if you have more of them. Full disclosure: I'm part of the maintainer staff. [1] https://git…
Major feature that allows me to work around any shortcomings in your office: API access to everything and/or database access (preferably direct read/write access, but even if it's just a downloadable .sql.gz it's a huge benefit).
I'm probably not a typical user, though, FWIW.
Many doctor offices still have horrifying paper record systems, don't use e-invites, etc. Companies are fixing this but the market is still huge. I don't know why the few companies that are in the IoT space for oil and gas aren't scooping up literally billions in missed opportunities for sticking cell-enabled sensors on oil platforms, fields, etc. Then there's the next billion dollars waiting for whoever starts stick…
Wow! You've got range. What are EPC and PTO?
A family member is a lawyer in the Worker's Comp, SS, and Family Law space. THE software for lawyers in this space is called A1 Law. It solves a lot of real problems lawyers in that space have (form letter generation, calendar integration, case management)... but it's so slow to use new technologies. They advertise PalmOS integration. My family member has to have their own server in a closet running the server versio…
Industry: Any tech company that hosts sensitive/regulated data. The problem: privlidged access management and auditing. The solution: Cyberark, but not $250k to cover 1,000 servers. Ain't nobody got money for that.