Tapjoy - SAN FRANCISCO
About Us:
Tapjoy is a mobile advertising and monetization platform whose unique Mobile Value Exchange model allows users to select personalized advertisements with which to engage for virtual rewards or premium content. Tapjoy helps unlock mobile joy by empowering more than one billion mobile users who choose to watch videos, subscribe to services, install applications and participate in other types of advertisements in exchange for virtual rewards they can use in their favorite apps. Tapjoy’s turnkey in-app advertising platform helps developers acquire cost-effective, high-value new users and monetize their applications, while its powerful advertising marketplace lets brand advertisers reach a global mobile audience spanning more than 20,000 applications. Tapjoy is backed by top-tier investors, including J.P. Morgan Asset Management, Rho Ventures, North Bridge Venture Partners, InterWest Partners and D.E. Shaw Ventures. Headquartered in San Francisco, the company also has offices in New York, Boston, Los Angeles, Chicago, Atlanta, Santa Barbara, London, Paris, Dusseldorf, Beijing, Shanghai, Seoul and Tokyo. For more information, please visit www.tapjoy.com.
Please email matthew@tapjoy.com to apply and put "HN" in the subject line.
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DevOps Engineer
Responsibilities:
Tapjoy is a rapidly growing company with strong revenues and solid market share, and is currently seeking an experienced DevOps Engineer to help architect, build and monitor our applications and systems infrastructure. This is a high-impact role in a fast-paced organization that is poised for massive growth and success. We value those with exceptional technical skills who want to work with others in a fun, challenging and ever-changing environment. Essential duties and responsibilities may include, but are not limited to, the following as additional roles and/or focus will be needed as the company and department continues to grow and evolve:
Define and implement automated system installation/configuration procedures in a Linux environment
Implement and deploy scripts/tools to facilitate error free and repeatable software deployment processes
Contribute to planning efforts for disaster recovery, capacity expansion, component upgrading and system hardening
Identify problems and inefficiencies in the current environment and making strategic recommendations for future improvements
Produce and maintain documentation on installations, incidents, and procedures
Help with log collection and analysis
Troubleshoot performance issues
Contribute expertise in specific technical areas to the team as a whole
Ad hoc projects depending on needs of Engineering team
Qualifications:
B.S., M.S. or Ph.D. in Computer Science or equivalent
Strong Systems Administration skill set in a Linux-based environment (Ubuntu)
Advanced scripting language experience with Ruby; Python or Perl are also okay
Considerable knowledge of web application infrastructure and Amazon Web Services preferred
Practical object-oriented programming experience (Git/Github)
Self-starter, able to tackle projects from start to finish without a lot of hand-holding
Comfortable collaborating with other engineers
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Frontend Engineer
Responsibilities:
Tapjoy is seeking a Front End Software Engineer. Our team is a small collaborative highly talented group with a number of interesting technical challenges that will excite either the best of mobile front end application developers or the bright upstart. Essential duties and responsibilities may include, but are not limited to, the following as additional roles and/or focus will be needed as the company and department continues to grow and evolve:
Work closely with the design, product and engineering teams to define and develop the company’s next-generation mobile-optimized web applications
Using the latest web technologies, work closely with our UI/UX designers to translate product specs/mocks into fully functional user interfaces. You’ll get to drive our HTML5-based cross-platform technology
Build and maintain extensible cross-browser/cross-device front end code. Tens of millions of users will see and use what is built overnight
Requirements:
B.S., M.S. or Ph.D. in Computer Science or equivalent
Solid experience in building cross-browser web applications using HTML, CSS and JavaScript
Solid understanding of object-oriented JavaScript. Experience with design patterns a plus
Experience with Ruby on Rails (highly desired), SQL and unit/functional testing
Experience with building JSON/AJAX web services
Working knowledge of current web standards such as HTML5 and CSS3
Working knowledge of front end optimization and performance techniques
Proficiency with Photoshop
Experience developing mobile-optimized web applications, (i.e. iOS or Android apps) a plus
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Sales Engineer
This Sales Engineer will be responsible for enabling customer success by ensuring that customer environments are integrated and go live with the Tapjoy platform within 24 hours. This is a key client-facing role that is the point-of-contact for providing post-sales solutions, resolving technical challenges and finding the answers to open issues during the integration process and ongoing account technical support. A secondary responsibility is to work closely with the Developer Relations and Sales organizations to provide pre-sales technical support to help close new customer accounts. Essential duties and responsibilities may include, but are not limited to, the following as additional roles and/or focus will be needed as the company and department continues to grow and evolve:
Answering support tickets/requests from iOS and Android developers integrating Tapjoy's ad products
Serve as "Subject Matter Expert" for all Tapjoy ad products internally and externally
Assist in writing and updating Tapjoy's external developer focused documentation
Manage and troubleshoot integration issues on an on-going basis with our partner network
Work closely with the product, engineering and QA teams to provide customer feedback and help guide development of new products and features
Support sales/account management teams with technical questions and issues, including demos, Q&A and sales tools
Develop best practices in the mobile advertising and monetization space and help Tapjoy partners optimize their apps
Requirements:
A technical degree from 4 year university (e.g. computer science, engineering, math, etc)
2 years experience in a technical support or customer service role
Excellent written and verbal communication skills
Solid partner management skills from a previous customer-facing role or as an engineer with external responsibilities
Well organized with strong attention to detail
Must be able to excel working cross-functionally, supporting multiple groups within the company
Self-starter, someone who manages multiple projects simultaneously and drives to completion
Flexibility, resourcefulness and the ability to thrive in a dynamic, fast-paced environment
Experience explaining concepts over the phone and writing technical concepts for many different audiences.
The capacity to quickly absorb new concepts and technologies
Desired Skills:
Internet advertising and/or software company background
Working knowledge of Objective-C and Java preferred
Unity, PhoneGap and Adobe Air experience
Experience in writing SQL queries
Bonus Points:
You've developed and released an app in the iOS App Store or Google Play Store
You've integrated Tapjoy into a mobile app in the past
Other:
Minimal travel. Most work is conducted on the phone, via email and online
This is a position that reports to the Business Development team, not the Engineering team.
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