"Commoditize your complement" I had hosting issues in many of my companies and consulting projects, running from "WTF is this AWS bill $10k???" to "WTF did our 10gbit/s download just kick Heroku offline?" But people can only appreciate the things I build for them if they are hosted well. So I took the obvious next step and purchased a small struggling hosting company. We then introduced nicer tooling that imitates th…
Great tip - thanks for reminding me about this.
For those of you that are interested, here's Joel Spolsky's really good analysis of this:
https://www.joelonsoftware.com/2002/06/12/strategy-letter-v/