Ask HN: Amazon software engineers, how is the work culture now?

TL;DR: Do not let optics get you down, focus on enjoying life, and do not stop seeking support until you feel supported.

Sometime after the relentlessly stupid decisions of my youth and sometime before coming into tech, I had figured out my entire life. I knew exactly where I would be, when I would get there, and what I would be doing. I was in love with my chosen path through life- I was in disbelief how well each and every piece fell into place. Physics and math were the cornerstones of my life, and I spent a non-trivial amount of time every day in awe at the opportunities that were cropping up for me.

Along came one of those infamous "life events," and two months later I was begging for a job at McDonald's. I left that job to shovel horse manure on a ranch, making a staggering $300/week.

I left that job for my first gig in programming. When I heard the (low, but on the right scale and extraordinary by my standards) salary that they were offering, I literally felt the tension leave my body. I grew up poor- Naturally, I thought life's biggest challenges revolved around money.

That first year, I made more money than I had in my entire life up to that point (late 20s). Over the next few years, my salary quadrupled. Me of 10 years ago would have lauded my problem free life; Me of today realizes money was the proxy for deeper issues.

A couple of years after making the jump into tech (about 3 years after leaving research), I was having an extremely hard time connecting my day to day with value. It turns out, this issue had been there all along, hiding neatly being the dollar proxy.

My mood, demeanor, and overall outlook on life began to tank. I felt trapped in a good career, with people counting on me. I approached my oldest and most trusted friends (read: from the hood) with my problem.

Absolutely no one could understand how I could have any problems- I was successful, had disposable income, my coworkers respected me, and the only "poor" habit that I still had was checking my (obviously not overdrawn) bank account several times a day, and always before making a purchase.

This is one side of the optics problem, which could probably be spun as a corollary of Dunning-Kruger: Just because it looks good does not mean it is. Keep in mind that social profiles are curated to present the "best" of a person's life/career, even if that only constitutes .0001% of their life.

I allowed my friends' optics problem to convince me that I really was not super bummed, even though I felt that I was, and I stopped pursuing support. I eventually returned to buying support from a dealer after ten years clean. The lesson here? Never let someone else convince you you are okay- If you need support, keep looking until you find it (please!).

The other side of the optics problem involves those that are looking back at you. This particular side of the optics is interesting, as it only becomes a problem if opted in to by the user. It does not matter what others, even if they are potentially a future manager, think of Amazon as an employer.

This is one place in life you totally get to be selfish, and no one will hold it against you: The only opinion of Amazon as an employer that matters is yours. Not NYT's. Not mine. Not HN's.

In my own case, I found reprieve in honestly answering the following question at the end of each day: "Did I provide the best solution to the problem that was presented given the constraints that exist?" It certainly is not a remedy for a toxic work culture, but it may help you identify your own intrinsic value, strengths, and weaknesses.

Being armed with self awareness can not only help weather the storm while you find your path through life, but it can be a great confidence booster on the interview circuit: As a hiring manager, I can definitely tell when a candidate believes that they crushed it at their last/current position.

If you let them get you down, there is a non zero risk that you will get bitter, then carry that bitterness with you into the interviewing room, which compounds the problem when you start to believe that you are undesirable as a candidate/employee.

The absolute worst outcome would be opting out. Please do not do that- there is always a way forward if you have the courage to look. I know our legs may grow weary from the journey to here and now, making the first step of any pivot seem insurmountable.

Often, that first step is the only one we have to take by ourselves, though.

Do not let them get you down and disregard non-meaningful optics. Start thinking about life goals that you would like to reach, and begin formulating a course of action to get there. Sometimes the first step is asking for help, and that is totally okay, too.

Also: Rock Climbing. :)

If you need any additional support, please feel free to respond to this comment, and I will get contact info to you.

Cheers

edit: spelling

Concur on the opacity. I also didn't mean to imply that companies that abuse the process don't exist. I'd guess it's more common than not, if nothing else because most managers aren't... great at their jobs.

That being said, likening this to a prisoner's dilemma is a tiny bit misleading: the costs and benefits between the options are less symmetric then in the idealized proposition. There is really no benefit to going cynical about the process besides some cheap satisfaction in a bar after work and avoiding introspection. That doesn't mean it's not pragmatic to make a plan B, however!

I have, but I haven’t gotten much better. The average Stanford freshman can (and does!) easily outperform me.

I have been passionate about working for organizations that were not mine.

Many of the people that I work with are pretty passionate about what they do as well.

checking myrewards, some are on the 20% schedule every 6 months (for 2.5 year for full vest) and some are on the 10% schedule (for 5 year for full vest), and some are on a 5% schedule every 3 months (for 5 year for full vest).