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Ask HN: Discord banned me with no recourse

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Re: Ask HN: Discord banned me with no recourse

#241

I triggered some Discord flag where now they require me to give them my phone number to log in via the web. I won't give it to them. Luckily I have a still-logged-in instance on my home computer, do I can still use that for the time being. Super frustration though.

Most likely data mining. Google does the same.

Re: Ask HN: Discord banned me with no recourse

#242

Earlier quoted context omitted.

I've considered it. But they have a right to refuse service for any reason. Only damages I could claim is 10 dollars from my last month of Nitro. Not sure what they're doing counts as disability discrimination either. Probably don't have a case.

They lose if they don't show up in small claims court to defend themselves. It's a few hundred bucks in the US for them to hire a lawyer to show.

Depending on the area, lawyers (as outside representation) may not be allowed in small claims court, too. At that point, I believe they generally have to send someone working for the company who can represent them directly.

Re: Ask HN: Discord banned me with no recourse

#243
post #44

I don't get it. We keep seeing these dystopian stories again and again and again. Does anybody really believe it will ever stop? Or will we all live in fear of losing a lot of work and valuable connections by being banned from one of our social accounts? I already lost one Instagram account that I put a lot of work into. One day, Insta suddenly asked for my birthday. After me putting it in, all I saw is "Sorry, this…

Another idea would be legislature. Have these online public spaces serve under the same laws as real-life public spaces (museums, parks et cetera). If a town banned you from the train station because you refuse to give them your phone number, that would open them up to being sued. That should absolutely apply to Discord, Google Mail and Amazon AWS.

For many services, I think the right model would be analogous to how landlord-tenant relationships are regulated -- with significant constraints on how and when services can be terminated once they've started.

This should be the case even if the tenant isn't paying cash for services.

Re: Ask HN: Discord banned me with no recourse

#244

Earlier quoted context omitted.

The internet is not real life. It seems a lot of people who hold your opinion are in the 18-24 age range. Those people who grew up thinking the internet is the only way to communicate or “make things happen”. But I assure you these private companies do NOT have to let you use their services, and common excuses such as “Online communication is like a public square!” is not rooted in the desire for free speech, but is…

Losing my gmail account would have way more effect on my "real life" than if I had suddenly no letter box. Why can't it be regulated? Phone is and it's provided by private companies. The law even allows me to port my number between them.

you absolutely shouldnt rely on a single email provider. Instead own a domain and use that domain to forward to whatever email provider is most convenient.

Re: Ask HN: Discord banned me with no recourse

#245

Earlier quoted context omitted.

> you still need to use a private service to access those public resources Unless you contact them through USPS, which is a public service.

See the aforementioned "you can only access some government services via the internet" statement.

I dont think this is mostly true. All government services I have used recently are accessible without the internet.

It is highly inconvenient without the internet, but not required.

Re: Ask HN: Discord banned me with no recourse

#246

Earlier quoted context omitted.

> A few days ago I made three accounts to try to test ways to get them off my back. One was made on a virtual machine on a VPS located a thousand miles away from me and had no connection to me. Although I did give vague hints to friends that it was me. They banned all three accounts, even the VM one. I had a nervous breakdown knowing I may never be able to participate on the platform again. I also felt like I was bei…

Well, I was very vague but still identified myself to a few friends in a trusted server using subtle cues like the cloud emoji. This was a mistake in hindsight because I'm sure they could put two and two together, but it also made me realize how dedicated they are to keeping me away that they're now watching the server I join for any sign of me. There should have been no other link to me, no fingerprint. This was an…

Alternatively, they ban any new accounts made from a known VPS ip range due to scam bot issues and that ban was just unrelated.

Re: Ask HN: Discord banned me with no recourse

#247
post #91

Earlier quoted context omitted.

>We keep seeing these dystopian stories again and again and again. Does anybody really believe it will ever stop? I don't think it can. The problem is that these companies are trying to solve the problem of highly sophisticated attackers, at scale. >I could sleep way better if I knew that two have to mess up for me to lose my digital life. Me and the platform. You're trying to solve a cultural, legal, and regulatory…

> I don't think it can. A nominal payment for the purpose of verification could allow someone to "prove" ownership of a number/email/identity.

>A nominal payment for the purpose of verification could allow someone to "prove" ownership of a number/email/identity.

1) Not really .. people can steal your private key. And then you have to same problem.

2) Don't payment processor already have inordinate amount of (government-issued) identity data they collect from you? Everything from Driver's license, to Passport, to Social Insurance numbers? How would another piece of information make any difference?

Re: Ask HN: Discord banned me with no recourse

#248
post #84

Earlier quoted context omitted.

the internet is, unfortunately, real life

I acknowledge your feeling that the internet is real life, and I respect your opinion, but I have to disagree. I'll repost part of a comment I made 5 months ago because I think it's very relevant: "Don't forget that everything you see online is a facade. 15+ years ago, I fell in love with the internet because it's somewhere I could go to be something that I'm not. I could be LOUD, or I could say things I would normal…

> most of the opinions you read online aren't very honest

IME it is exactly the opposite. People are more honest and open with their opinions on the internet; in real life, they are more likely to stay quiet or lie where they feel their interlocutors may not be accepting if their true thoughts were to be expressed.

Re: Ask HN: Discord banned me with no recourse

#249
post #44

Earlier quoted context omitted.

Another idea would be legislature. Have these online public spaces serve under the same laws as real-life public spaces (museums, parks et cetera). If a town banned you from the train station because you refuse to give them your phone number, that would open them up to being sued. That should absolutely apply to Discord, Google Mail and Amazon AWS.

That should absolutely not apply to Discord, Google Mail, or Amazon AWS, because those are all private companies restricting the use of their private property. You may call them "public spaces" or "public services" but that is an abuse of the word "public".

They can’t have it both ways. Either they should not be able to be selective about who they serve, or they should not be able to hide behind the figleaf of “we are just an indiscriminate carrier and not really responsible when our users use our services for illegal things” to avoid having to build sufficient support and moderation infrastructure to do the job properly and provide recourse when mistakes are made.

Re: Ask HN: Discord banned me with no recourse

#250

My idea is we should regulate a lot of online services like we do landlords. I remember years ago Microsoft thought someone was pirating their software so they started reading their emails looking for evidence. That seemed wrong to me. A landlord wouldn’t be allowed to snoop through your drawers if they thought you were stealing, they’d need to convince the police to get a warrant. And in this discord case, once a co…

Legislation has actually taken us in the opposite direction. With FOSTA/SESTA online platforms were required to make an effort to go through user content. I think a better analogy to use is these platforms being like bars or cafes. You don't expect the wait staff or bartender to snoop on your conversations, but if law enforcement asks what they know they might be forced to comply. If a bar notices you pimping and doesn't act, they could be liable.
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