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Ask HN: My client want an agent on my laptop. Is this the new normal?

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241–250 of 506 posts

Re: Ask HN: My client want an agent on my laptop. Is this the new normal?

#241

If you are a freelancer then your contract should allow you to do work for others. In which case, your response to this client has to be "Sorry, but my business laptop potentially has data from other clients on it. I can't let you install this monitoring agent without violating my contractual confidentially agreement with those other clients. I always maintain client confidentiality and will do the same for you. If y…

> If you want to ship me a dedicated laptop for your engagement, I would be happy to install whatever you want on it. I wouldn't offer this. You're still going to need to login to Github/email/wherever with your personal password, manage private keys, and stuff like that. Just say no.

> personal

Uh, hell no. You should have business accounts.

Personal and business never mix.

Re: Ask HN: My client want an agent on my laptop. Is this the new normal?

#242

Earlier quoted context omitted.

> procuring the laptop might be a difficult thing for them to do bureaucratically Not if they are at the point where they need SOC2 cert, and where they install agents on their employees computers (and want to extend that to their suppliers).

My company is going through our SOC2 audit. We do not have such software and everyone is remote. I call BS as to the justification. This smells like a desire for corporate monitoring.

Definitely.

My point is that if/when you get to need a SOC2 certification, you put the resources towards this, and you definitely have the financial/org means to procure hardware to suppliers if required.

Re: Ask HN: My client want an agent on my laptop. Is this the new normal?

#243

Earlier quoted context omitted.

> If you want to ship me a dedicated laptop for your engagement, I would be happy to install whatever you want on it And they will install a trojan which would eavesdrop your talks, scan your home network and analyze its traffic.

> And they will install a trojan They WILL > which would eavesdrop your talks That absolutely WILL - use the microphone and listen to everything being said (why not the camera too and watch everthing?) > scan your home network and analyze its traffic. That absolutely WILL - do all this stuff I mean if this is definately going to happen, then the company can go ahead and cut an 8 figure cheque straight away. Which com…

> why not the camera too and watch everthing

Because who doesn't have a lid/sticker over their webcam yet?

I have also kill-switched the built-in mic in the BIOS set-up but I'm not sure how secure this is. I would prefer there to be no built-in microphones in any hardware (except phones) at all. Sadly every modern laptop is equipped with a mic.

Re: Ask HN: My client want an agent on my laptop. Is this the new normal?

#244

There's a load of nonsense in the comments here today. * Drata is a vendor that helps a company navigate your SOC2 compliance process, by organizing all the controls and helping you gather evidence that you have done so. For instance, they'll connect with Github and make sure everyone with access to your repos is a company employee. If you don't use Drata you have to gather this evidence yourself, repeatedly over mon…

> The poster says "Their business model (in my case) seems to be to take money from companies to spy on their employees/contractors, and then they sell the employees/contractors private information to "targeted advertising". Do you have any evidence for this?? I read their Privacy Policy. They are quite explicit about what they plan to do to you. I raised the issue with them in an email (among 5 other issues). Their…

Unfortunately, "I know a lot about security, trust me bro" doesn't satisfy the compliance box-tickers, for better or worse.

Maybe run it inside a VM?

Re: Ask HN: My client want an agent on my laptop. Is this the new normal?

#245

Earlier quoted context omitted.

> procuring the laptop might be a difficult thing for them to do bureaucratically Not if they are at the point where they need SOC2 cert, and where they install agents on their employees computers (and want to extend that to their suppliers).

My company is going through our SOC2 audit. We do not have such software and everyone is remote. I call BS as to the justification. This smells like a desire for corporate monitoring.

A lot of it comes down to the agency thats doing your audit. Its supposed to be a fair process, but just like PCI compliance, there's a huge amount of variability. Most auditing houses are going to be pushing 'solutions' to problems they find so they can milk the company out of more money. Its all snake oil.

Re: Ask HN: My client want an agent on my laptop. Is this the new normal?

#247

A monitoring agent is used on platforms such as UpWork, where you often deal with untrusted contractors for hourly contracts. That is a part of the contract that both sides need to agree on before starting any work. The screenshots can then be as part of the dispute resolution process, and can also protect the contractor in case of disputes from unscrupulous companies. The agent captures screenshots every few minutes…

Another reason not to work with UpWork!

Re: Ask HN: My client want an agent on my laptop. Is this the new normal?

#249

There's a load of nonsense in the comments here today. * Drata is a vendor that helps a company navigate your SOC2 compliance process, by organizing all the controls and helping you gather evidence that you have done so. For instance, they'll connect with Github and make sure everyone with access to your repos is a company employee. If you don't use Drata you have to gather this evidence yourself, repeatedly over mon…

> Drata is a vendor that helps a company navigate your SOC2 compliance process, by organizing all the controls and helping you gather evidence that you have done so. For instance, they'll connect with Github and make sure everyone with access to your repos is a company employee.

In other words, Drata is a CYAaaS.

> The Drata agent is a pretty innocuous thing. It checks you have done things like turn on disk encryption, have updates enabled, and that the screen locks if you walk away.

Guessing it is privileged and self-updating.

Re: Ask HN: My client want an agent on my laptop. Is this the new normal?

#250

There's a load of nonsense in the comments here today. * Drata is a vendor that helps a company navigate your SOC2 compliance process, by organizing all the controls and helping you gather evidence that you have done so. For instance, they'll connect with Github and make sure everyone with access to your repos is a company employee. If you don't use Drata you have to gather this evidence yourself, repeatedly over mon…

You're completely right re Drata as a company (we use a different compliance vendor, but very similar setup re the agent). You're a bit off on whether this would fail a SOC2 audit, thankfully. As the OP said, they don't have access to production systems, which basically means you can treat that employee however you want from a SOC2 (and ISO, and most other control framework perspectives). The company OP is working fo…

Do you think? I wasn't sure because although he doesn't have access to production systems a lot of controls are around access to the code, e.g. Github.

But quite possibly you are right.

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