"Zen and the Art of Motorcycle Maintenance" by Robert Pirsig takes you deep into the philosophy on what is 'quality'. Once you see it you can't unsee it. A powerful excerpt from the book: 'So the thing to do when working on a motorcycle, as in any other task, is to cultivate the peace of mind which does not separate one’s self from one’s surroundings. When that is done successfully then everything else follows natura…
There were a few insightful passages, but most of the book was pretentious rambling. It was difficult to understand what the author was even trying to say, with his head so far up his butt. It has a promising beginning, but becomes increasingly dense and confusing.
Quality is the ability of a thing to do its job. Chasing the definition of that word doesn't warrant a spiral into insanity.