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Ask HN: My client want an agent on my laptop. Is this the new normal?

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201–210 of 506 posts

Re: Ask HN: My client want an agent on my laptop. Is this the new normal?

#201
My company is implementing this exact thing - and in general for company laptops I'd say it's not really too crazy (freelancers, contactors will most likely be given machines too if they need any level of access to our stuff/code). From what drata told our team - the agent is based on OSQuery, and just reports disk encryption, antivirus, screen lock, installed applications.

Not sure what the other commenters in this thread are going on about but AICPA's soc2 common criteria _do_ require that a bunch of that stuff is configured. The reality we're facing is that unless we actually monitor for those basic security config things, sales/marketing/etc will disable those setting for no reason and promptly leave their laptop in a Starbucks with client user lists or confidential data on it.

For other context - based on our research, compliance automation platforms like drata or secureframe greatly decrease the cost of the actual audit since it makes evidence collection that the proper security controls are in place and are functioning much easier.

From your perspective though I 100% get the concern though from a freelancer - I'd say that they shouldn't want you to be handling their source code on your personal machine anyways and should prob. send you a laptop.

Re: Ask HN: My client want an agent on my laptop. Is this the new normal?

#203
post #187
post #108

Earlier quoted context omitted.

This reminds me of how adblocking software worked great when only a handful of nerds used it. Then when adblocking became more mainstream, sites bothered to develop workarounds to make ads show up anyway. Adblockers now try to develop workarounds to the workarounds, but it's a constant battle. Was it great when I was the only one with adblocking software? Yeah, for me. But it was worse for society as a whole, most of…

And now we have the majority-share browser vendor Google moving to cripple ad blockers with ManifestV3. So I guess we're winning?

We as in tech nerds, or we as in whole society?

Re: Ask HN: My client want an agent on my laptop. Is this the new normal?

#204
post #201

My company is implementing this exact thing - and in general for company laptops I'd say it's not really too crazy (freelancers, contactors will most likely be given machines too if they need any level of access to our stuff/code). From what drata told our team - the agent is based on OSQuery, and just reports disk encryption, antivirus, screen lock, installed applications. Not sure what the other commenters in this…

Just out of interest - what happens if you have multiple clients who both want a Drata agent installed? Do you know how well it handles multiple servers?

Re: Ask HN: My client want an agent on my laptop. Is this the new normal?

#205
Any decent company that has you work from home (contractor or employee) will provide you with a laptop. That laptop should be used only for work for that company and when you're done with the contract, you return the laptop.

This is especially true when you're connecting to their network and using their data. I'm sure there are exceptions for certain types of contracts, but for hourly work this is the norm for companies that take their data security seriously.

Re: Ask HN: My client want an agent on my laptop. Is this the new normal?

#207

There's a load of nonsense in the comments here today. * Drata is a vendor that helps a company navigate your SOC2 compliance process, by organizing all the controls and helping you gather evidence that you have done so. For instance, they'll connect with Github and make sure everyone with access to your repos is a company employee. If you don't use Drata you have to gather this evidence yourself, repeatedly over mon…

> Reply to parent

Next client! This is potentially an indicator of a bad customer or management.

My hardware = my software (not yours) end of discussion. Don't like it? Have fun finding someone better that will put up with your nonsense.

Now if they provide a laptop with corp network access etc that is different.

I'm a professional similar to yourself. 15 years as a consultant and freelancer.

Re: Ask HN: My client want an agent on my laptop. Is this the new normal?

#208

If you are a freelancer then your contract should allow you to do work for others. In which case, your response to this client has to be "Sorry, but my business laptop potentially has data from other clients on it. I can't let you install this monitoring agent without violating my contractual confidentially agreement with those other clients. I always maintain client confidentiality and will do the same for you. If y…

Can you run all that in a cloud vm, and RDP into it for work?

Re: Ask HN: My client want an agent on my laptop. Is this the new normal?

#209
"Just for the record: I don't have credentials to production systems, and I don't work with production data. I just figure out how to transform dreams into code, I write parts of that code, and then I fix it as needed."

Since the certificate is about protecting user data - and you say you do not have user data - then I would not just accept it, without trying to reason with them, that the general approach they are doing is maybe too broad and unneccesary.

Re: Ask HN: My client want an agent on my laptop. Is this the new normal?

#210
They have no legal bearing whatsoever for demanding that you install this on your own private laptop. Challenge the idiocy by instead asking them to send you another laptop, one that you will use just for this project, on which it will be OK to install the spyware.
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