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Ask HN: Should you reply STOP to unwanted texts?

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Re: Ask HN: Should you reply STOP to unwanted texts?

#21
post #12

No. Reacting to any unwanted contact just moves you further into their funnel. Ideally don’t even open the text.

How does one “open a text”?

Text messages don't have an "open" action. Replying STOP will unsubscribe the recipient from future SMS from this number. I have never seen an organization use an unsubscribe as a positive action in their funnel. There are less expensive and less risky ways to confirm that a phone number is valid for sure.

Re: Ask HN: Should you reply STOP to unwanted texts?

#22
post #10

Replying STOP sends a clear signal that this number is being used by a real person.

There are cheaper and less risky ways to understand if a number is valid. STOP will legitimately unsubscribe the recipient from messages from this phone number.

Re: Ask HN: Should you reply STOP to unwanted texts?

#23
post #3

It kinda depends on which platform handles their bulk messages. For example, if they are messaging you through Twilio, replying with "STOP" will cause Twilio itself to opt you out of messages ( https://help.twilio.com/articles/223134027-Twilio-support-fo... ), and the sender can't disable that ( https://help.twilio.com/articles/360034798533-Getting-Starte... ). It's kinda like how Mailchimp handles unsubscriptions fo…

Speaking mostly for the US here. The STOP keyword is mandated as unsubscribe at the carrier level (Verizon, ATT, TMo) not just the vendor level. So if you reply STOP, it's very likely that you will not receive another message from that number. This will be true for any programmatic SMS vendor. There could be smaller scale & more manual approaches, but that would be rare. There has been a big effort in the last year+…

> What I want to know is, what's the purpose of those random texts that just say something like, "How's it been?" from a number that I've never communicated with? What's the angle there? Anyone know?

My understanding is that they will pretend it's a wrong number, but then make a joke or talk about some innocuous hobby and try to build up trust over weeks/months to eventually phish or scam you. I forget where I read it (maybe reddit?) but there was a poster who mentioned a personal experience with one such scam, basically a fake romance scam that led to them losing tens of thousands of dollars wiring money to a fake person who pretended to have fallen in love with them over weeks of back and forth texting.

It doesn't have to work on everyone to be profitable, just the once-in-a-while lonely pensioner!

https://consumer.ftc.gov/consumer-alerts/2024/05/why-its-not...

https://www.robokiller.com/blog/how-to-identify-text-scams

Re: Ask HN: Should you reply STOP to unwanted texts?

#24

In my experience it doesn't do much. For example, I made the mistake of contributing to the campaign of a politician. Now I get texts from candidates all over the country. If I reply STOP to one, I just get sent more texts from another number, for another candidate in another state. I just got tired of replying with STOP after the 20th time. This just guarantees I'm never giving any money to any candidate ever again.

I wish anyone from actblue would see this.

I gave a few small donations and foolishly didn’t use a disposable email address. That was over four years ago and I’m still getting over a dozen spam emails a day from candidates I have never even heard of.

Maybe there is some central actblue list I can opt out of but I don’t even think I created an account with them

Never donated a penny since

Re: Ask HN: Should you reply STOP to unwanted texts?

#25

First off, add yourself to the FCC's do not call list: https://www.donotcall.gov/ Once you've done that, they have 31 days to comply. There's plenty of legal entities that still will call you. If you answer, be polite, play the dope a bit to get the necessary unfortunately, ask how they got the number, then request a manager (yes, they have one, they will tell you they don't. Be polite but insist). When you get the m…

The FCC is defunct. I've been on the list for eons. Reporting is, AFAICT, a huge waste of time, and doesn't seem to change anything.

You can play wack-a-mole with uBlock, but it's wack-a-mole, and poor bandaid over our government agencies not doing the job they're supposed to be doing. You'll never get them all; AFAICT recently, my own state government sold my information to private corporations.

Re: Ask HN: Should you reply STOP to unwanted texts?

#26

First off, add yourself to the FCC's do not call list: https://www.donotcall.gov/ Once you've done that, they have 31 days to comply. There's plenty of legal entities that still will call you. If you answer, be polite, play the dope a bit to get the necessary unfortunately, ask how they got the number, then request a manager (yes, they have one, they will tell you they don't. Be polite but insist). When you get the m…

You can feel ok about replying STOP to text messages from shortcodes. It's not impossible, but it would be an extremely bad process for an organization to have their OTP and their marketing messages (let alone spammy stuff) on the same short code.

There are short codes that are dedicated to OTP. Replying STOP to this number should not affect the ability for you to receive OTP for a different company login.

Re: Ask HN: Should you reply STOP to unwanted texts?

#27

Earlier quoted context omitted.

Speaking mostly for the US here. The STOP keyword is mandated as unsubscribe at the carrier level (Verizon, ATT, TMo) not just the vendor level. So if you reply STOP, it's very likely that you will not receive another message from that number. This will be true for any programmatic SMS vendor. There could be smaller scale & more manual approaches, but that would be rare. There has been a big effort in the last year+…

> What I want to know is, what's the purpose of those random texts that just say something like, "How's it been?" from a number that I've never communicated with? What's the angle there? Anyone know? My understanding is that they will pretend it's a wrong number, but then make a joke or talk about some innocuous hobby and try to build up trust over weeks/months to eventually phish or scam you. I forget where I read i…

Thanks... that seems really labor intensive.

Re: Ask HN: Should you reply STOP to unwanted texts?

#28

No. Reacting to any unwanted contact just moves you further into their funnel. Ideally don’t even open the text.

It used to be, on some mail readers, that "opening" an email message could unleash Pandora's Box, in terms of interpreting HTML, downloading images, attachments or whatever. I sincerely doubt that is even the case for the major providers such as Outlook or Gmail. And yeah, per comments downthread, my Android Messages app has "read/unread" and that's really the only thing that "opening a text" changes. There's no additional execution or activation like opening or executing a file.

Re: Ask HN: Should you reply STOP to unwanted texts?

#29

In my experience it doesn't do much. For example, I made the mistake of contributing to the campaign of a politician. Now I get texts from candidates all over the country. If I reply STOP to one, I just get sent more texts from another number, for another candidate in another state. I just got tired of replying with STOP after the 20th time. This just guarantees I'm never giving any money to any candidate ever again.

I've been interested in donating before, but this is actually the main thing holding me back. I get so little spam and unwanted messages (email and text), and I am trying extremely hard to keep it that way. So thanks for validating my decision :)

Use a email alias service like simple login, duck duck go’s private duck address etc You can disable that email alias and never receive emails sent to that address again

I wish we had something similar for phone numbers

Re: Ask HN: Should you reply STOP to unwanted texts?

#30

First off, add yourself to the FCC's do not call list: https://www.donotcall.gov/ Once you've done that, they have 31 days to comply. There's plenty of legal entities that still will call you. If you answer, be polite, play the dope a bit to get the necessary unfortunately, ask how they got the number, then request a manager (yes, they have one, they will tell you they don't. Be polite but insist). When you get the m…

The Do Not Call list does nothing for SMS or anything but voice calls. The Do Not Call list only prevents legitimate companies which are cold-calling you. Do Not Call cannot prevent the scams or criminals, and it cannot prevent anyone who has already established an "existing business relationship" including political campaigns and non-profit fundraisers. I've been on DNC for decades and, thankfully I do not receive many bad calls at all, but it's difficult to say how much to attribute to DNC itself.

I receive, however, a fair measure of suspicious SMS, real-estate scams, political campaigns both legit and sus, and some pretty slick "USPS shipping" RCS phishing messages.

Now my Pixel Pro has a lot of spam protections and I need to leave them all completely disabled, because I routinely need to answer inbound voice calls from sketchy numbers, time-sensitive, because they could be a delivery driver or a taxi service. I just never know. The app does tag known spammer numbers, which sometimes turn out legit after all?

I consider SMS the worst mode of communication bar-none. It's locked to a single device with a single SIM. They can't be categorized, organized, tagged, forwarded, managed en masse, exported, or anything. To me it's a single-stream jumble of electronic jerks demanding my immediate attention and reactions over a most impersonal medium. I likewise disdain voice calls in many cases, so don't get me started.

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