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Ask HN: Amazon account is suspended and I lost all tax documents. What to do?

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Re: Ask HN: Amazon account is suspended and I lost all tax documents. What to do?

#22

Earlier quoted context omitted.

> If it’s hundreds, I’ll just Venmo it to you so you can mentally move on. very classy.

[retracted comment about assuming positive intent and comment proposal being a reasonable course of action, my apologies for interpreting sarcasm where it did not exist]

It definitely wasn't sarcasm. Sillysaurus and I go back a long time and I think their generosity is a very nice thing to see.

Re: Ask HN: Amazon account is suspended and I lost all tax documents. What to do?

#23
My Amazon seller account got deactivated 5 months ago with no specified reason.

Experienced Amazon Seller here. They always cite a reason for account termination, even if it's a ridiculous one, or one that's impossible to disprove ("we have reason to believe you are manipulating reviews of another account"). For non-fatal issues, Amazon often asks for a "Plan of Action" (POA) to have accounts reinstated.

You mentioned that you were out of action for 5 months. Did you check your notification history? Were you monitoring your seller metrics, FBM orders, feedback, and customer messages? If you don't respond to something like a customer message or a placed order that will definitely lead to problems up to and including account termination.

As for your specific issue - accessing tax records - seller forums indicate that you should still be able to log into the dashboard and access certain parts of the site. Can you do this? If so, have you attempted to file a support case for this issue?

Re: Ask HN: Amazon account is suspended and I lost all tax documents. What to do?

#24

Earlier quoted context omitted.

[retracted comment about assuming positive intent and comment proposal being a reasonable course of action, my apologies for interpreting sarcasm where it did not exist]

It definitely wasn't sarcasm. Sillysaurus and I go back a long time and I think their generosity is a very nice thing to see.

[deleted]

Re: Ask HN: Amazon account is suspended and I lost all tax documents. What to do?

#25

I swear there needs to be legislation on this kind of thing. I understand that companies need to fight fraud and ban accounts and whatnot. They're not always in the right, but they're certainly not always in the wrong either, and they're private companies so I can respect that it's their decision. But we need legislation that can't be overridden by TOS that: 1) Forces companies (like PayPal or Amazon here) to transfe…

No legislator ever faced this problem.
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