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Ask HN: Discord banned me with no recourse

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Re: Ask HN: Discord banned me with no recourse

#21

The popularity of Discord always surprises me! It takes hard work and time to create an active community. Why put all that hard work and time into a corporate-controlled platform that can lock you out of it anytime they want? How do people feel ok taking such a big risk? Why not use an open protocol like Matrix (or IRC if you're savvy) to form your community?

Most people don't care about anything you mentioned.

Re: Ask HN: Discord banned me with no recourse

#22

The popularity of Discord always surprises me! It takes hard work and time to create an active community. Why put all that hard work and time into a corporate-controlled platform that can lock you out of it anytime they want? How do people feel ok taking such a big risk? Why not use an open protocol like Matrix (or IRC if you're savvy) to form your community?

What alternative is there that has: screen sharing, voice calls, all your friends across every community in one DM list, meaning that you can make group chats across communities?

Re: Ask HN: Discord banned me with no recourse

#23
post #21

The popularity of Discord always surprises me! It takes hard work and time to create an active community. Why put all that hard work and time into a corporate-controlled platform that can lock you out of it anytime they want? How do people feel ok taking such a big risk? Why not use an open protocol like Matrix (or IRC if you're savvy) to form your community?

Most people don't care about anything you mentioned.

[deleted]

Re: Ask HN: Discord banned me with no recourse

#24

The popularity of Discord always surprises me! It takes hard work and time to create an active community. Why put all that hard work and time into a corporate-controlled platform that can lock you out of it anytime they want? How do people feel ok taking such a big risk? Why not use an open protocol like Matrix (or IRC if you're savvy) to form your community?

What alternative is there that has: screen sharing, voice calls, all your friends across every community in one DM list, meaning that you can make group chats across communities?

But once the company locks me out, I would neither have screen sharing nor video calls nor the DM list. Isn't it better to just use Matrix which may have less features but those features I can rely on for a long time without the risk of being locked out?

Re: Ask HN: Discord banned me with no recourse

#25

The popularity of Discord always surprises me! It takes hard work and time to create an active community. Why put all that hard work and time into a corporate-controlled platform that can lock you out of it anytime they want? How do people feel ok taking such a big risk? Why not use an open protocol like Matrix (or IRC if you're savvy) to form your community?

They really, honestly, don't think it would happen to them. It's not a risk to them in their brains.

Re: Ask HN: Discord banned me with no recourse

#26

HN needs a separate section for this sort of "media shaming" posts. I understand why they are being made, but it's getting a bit tiring to see these on the front page so frequently.

> I understand why they are being made, but it's getting a bit tiring to see these on the front page so frequently. It's getting a bit tiring to see that these large corporations still can't figure it out on how to treat your user base regarding de-platforming.

This is barely "hacker" and definitely not "news".

Re: Ask HN: Discord banned me with no recourse

#27

The popularity of Discord always surprises me! It takes hard work and time to create an active community. Why put all that hard work and time into a corporate-controlled platform that can lock you out of it anytime they want? How do people feel ok taking such a big risk? Why not use an open protocol like Matrix (or IRC if you're savvy) to form your community?

Unless your whole friend group/community also cares about that, you'll have a hard time steering them towards alternatives. Even in cases where the product itself is better, privacy and control aside.

Re: Ask HN: Discord banned me with no recourse

#28
Discord Trust and Safety in particular is downright useless. I feel I should share my story. It's a personal hell I've been stuck in for a while.

I'm disabled from severe depression resistant to first line treatments, bedridden a lot of the time, and I rely on the platform for most of my social interaction and resources for my hobbies, as far as I can pursue them of course. Discord is invaluable and is basically a monopoly in my cultural bubble.

On Jan 13, they disabled a 7 year old early supporter account with an active Nitro subscription with the reason "Your account posted content that sexualized individuals under the age of 18, or was involved in servers dedicated to such unacceptable content". I've never done this. I learned a lot of people were getting disabled for being in a server that they haven't touched in years and it went rogue or was raided and that stuff was posted there, so I figured I was a victim of a carpet bombing and it was a one-off.

But they continued to disable every new account (12 so far, I lost count). Most of the accounts were disabled in the last two weeks. They left me alone for 6 months until Sep 1 when my 4th account was disabled without the usual explanation email. I made an appeal and not only was it ignored, it was marked solved within 4 hours.

In fact they have not communicated with me at all. They have ignored all of my tickets, have not sent emails for each account that was disabled after the first. Except one time I got an email but the reason was left blank.

A few days ago I made three accounts to try to test ways to get them off my back. One was made on a virtual machine on a VPS located a thousand miles away from me and had no connection to me. Although I did give vague hints to friends that it was me. They banned all three accounts, even the VM one. I had a nervous breakdown knowing I may never be able to participate on the platform again. I also felt like I was being watched.

In the last two weeks it was always the same Discord staff assigning themselves to my appeals, "Violet". This includes the one that was marked solved without communication. And they're supposedly experiencing increased ticket volumes.

I'm not sure what I'm gonna do. Only thing I can hope for is Discord to basically die and everyone moves elsewhere, or they leave me alone.

Re: Ask HN: Discord banned me with no recourse

#30
I don't get it.

We keep seeing these dystopian stories again and again and again. Does anybody really believe it will ever stop? Or will we all live in fear of losing a lot of work and valuable connections by being banned from one of our social accounts?

I already lost one Instagram account that I put a lot of work into. One day, Insta suddenly asked for my birthday. After me putting it in, all I saw is "Sorry, this page isn't available." and thats it. Whenever I try to log in, all I get is "Sorry, this page isn't available.". Some kind of ban or bug. I dunno. I never managed to get it back. Feels very 1984.

But when say "Ok, let's build social tools where the user owns their social graph via cryptographic proof" then there is nothing but (blind?) hate.

Sometimes there are real discussions. Then the main argument is always "But what if you lose your private key?"

Well, we could build something like Discord (FB, Twitter, Insta, HN, you name it) where losing our private key throws us back to the current system. So if the platform owner (say a DAO) "decides" to deplatform you (say via a DAO vote) you can use your private key to prohibit it.

This way, you can only become deplatformed if the platform decides to deplatform you AND you lose your private key.

If you only lose your private key, then you can ask the platform to please transfer your account to a new private key. Then the usual authentification mechanisms (email, phone, id etc) kick in.

I could sleep way better if I knew that two have to mess up for me to lose my digital life. Me and the platform.

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